BETLEM RESIDENTIAL Heating & Air Conditioning
HVAC contractor in Gates, NY.
In BETLEM RESIDENTIAL Heating & Air Conditioning's own words
At Betlem Residential Heating and Air Conditioning our mission is to ensure the comfort of you and your family. We have brought the best in comfort control to the Rochester area for over 99 years, and excel at providing our customers with highly efficient, reliable and affordable heating, air conditioning and indoor air quality products. At Betlem Residential, we insist that the products we install in our customers’ homes and businesses offer the same performance and value we expect ourselves. For this reason we proudly carry the complete line of York and Bryant heating, air conditioning and indoor air quality products.
- Trade
- HVAC contractor
- Business address
- 21 Trolley Cir, Gates, NY 14606
- Telephone
- (585) 271-2665
- Website
- betlem-west.com
- Hours
-
- MondayOpen 24 Hours
- TuesdayOpen 24 Hours
- WednesdayOpen 24 Hours
- ThursdayOpen 24 Hours
- FridayOpen 24 Hours
- SaturdayOpen 24 Hours
- SundayOpen 24 Hours
From the business's Google listing, checked Oct 2026
- Register
- NY register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
-
In an effort to be proactive we called for a quote to have our 33 year old A/C replaced, but as luck would have it, our A/C died during the current heat wave and Betlem couldn’t make it out here for a week for the quote. We called multiple companies to see if anyone could replace without having a week+ wait during 90 degree temps. We were fortunate to find a company that could do it within 3 days and I recognize I should have called Betlem to cancel the quote, but as you could imagine, things were a bit hectic and I forgot. This is the response from Betlems “Sales Professional” coming out to give a “free estimate”. I wouldn’t even call them for service much less an installation if this is the service you get. -Karen
Ryan P.
-
Great service 👏
Millie A.
-
Dylan came for regular inspection and he was very nice and professional. I highly recommend the service.
Wail T.
-
Dylan was the 3rd guy to come out, came late at night still with a great attitude, great personality and sense of humor, and went above and beyond to help me and took care of the problem quickly. Awesome experience
Al H.
-
Betlem installed a ductless mini split system in 3 rooms of our hundred year old masonry house. We have radiators so this is the best way to get AC. We are also using the system to heat individual rooms while it's not too cold out. The work was done on schedule at a fair price.
John G.
-
Very happy about the service. Kyle came and fixed my furnace, very nice and knowledgeable.
B F.
-
When I decided to renovate my basement, part of the renovation required my furnace to be physically moved 8" inward so that we could build an enclosure for the heating unit. Betlam rose to the challenge and were able to work with my contractor in getting this to happen within a reasonable budget and on time. In addition to this, while performing this task, I casually mentioned that I was thinking of going with a tankless water heater. It turns out Betlam are experts in the field of tankless water heaters! As fate would have it, I chose the model that also performs baseboard heating. Betlam installed this unit, thoroughly pressure tested it to make sure of no leaks, and showed me how to operate the unit. Now I have the basement that I want. Thank you Betlam, this was a knock it out of the park home run!
Al M.
-
Betlem installed a new Honeywell Wi-Fi thermostat on our system to get peak performance out of it. Technician was great and showed us how to use it, Thank you !
William H.
-
Betlem Residential installed a new furnace and AC in a house built in 1950. I’m very pleased with a job well done! The install team addressed my concerns and we’re very knowledgeable
Pat K.
About BETLEM RESIDENTIAL Heating & Air Conditioning
HVAC services in Gates
Betlem Residential Heating & Air Conditioning has operated in the Rochester area since 1923. The company says it provides residential and light commercial comfort control through various specialized services. These include central air conditioning, furnace and boiler repair, heat pumps, and ductless mini-split systems. It also offers indoor air quality products and preventive maintenance.
According to its website, the company installs and services York and Bryant equipment. The business describes its technicians as NATE certified and mentions that financing is available for customers. It provides 24/7 emergency repair service throughout the year.
Local heating and cooling
In Gates, utility gas accounts for 86% of home heating according to the American Community Survey. NOAA normals for the area show a mean temperature of 48.9 degrees F. The company maintains availability 24 hours a day, seven days a week.
Reviewers mention the business's ability to handle specialized tasks like moving furnaces during basement renovations or installing ductless systems in older masonry homes. Some customers noted the company's expertise with tankless water heaters and Honeywell Wi-Fi thermostats. One reviewer mentioned difficulty securing a quote during a period of high demand.
Reliability and reviews
The business has a 4.6 rating based on 10 reviews. Many reviewers noted that technicians arrived with professional attitudes to complete installations and repairs. The company says it focuses on high efficiency and reliable indoor air quality products.
NATE certified technicians.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in New York
About Gates
| Population | 4,691 (2024) |
|---|---|
| County | Monroe County |
| Average yearly snowfall | 94 inches |
| Heating degree days | 6,426 |
| Most common heating fuel | Utility gas |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.