BNK Heating & Cooling LLC

In BNK Heating & Cooling LLC's own words

BNK Heating & Cooling offers comprehensive heating and cooling services in Cleveland, Ohio. Our solutions include air conditioning services, heating services, repair, replacement, and more, ensuring comfort for residential and commercial clients. We are committed to improving the indoor comfort and health of residents by tailoring our services to meet their unique needs. From air purifiers to humidity control systems, BNK Heating & Cooling prioritizes delivering solutions for creating healthier living environments.

Trade

HVAC contractor

Business address

16300 Broadway Ave, Maple Heights, OH 44137

Telephone

(216) 210-2529

Website

bnkheating.com

Hours

• MondayOpen 24 Hours
• TuesdayOpen 24 Hours
• WednesdayOpen 24 Hours
• ThursdayOpen 24 Hours
• FridayOpen 24 Hours
• SaturdayOpen 24 Hours
• SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register

OH register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.6 ★★★★★ (138)

• Technician, Paul was very professional, his customer service was STELLAR! He assessed the issues, took pics to show me the 'fur coat' a neighboring weed masquerading as the bushes it infiltrated had encased the unit, suffocating it. He then reported & completed next steps. He was phenomenal in his Customer service, knowledgeable and I perceived that this was his goal! This was the best service call I have ever had! 🏆🏆🏆🏆🏆

  Sistah S.★★★★★

• Great service. Mark was professional and did a great job repaing my AC.

  TEONNIE M.★★★★★

• They quoted my $1200 for a whole house duct cleaning on less than 1500 square feet. Did not hire. Ended up going with their competitor for $425. Talk about savings!

  Victoria K.★★★★★

• Absolutely horrified by my experience. They trespassed on my property without permission, put in a broken ac, and refused to fix it until I payed. Their excuse was my equipment took up space in their garage. I was out of my house for 9 months because of the mold which the restoration was barely finished when they put in the furnace and ac. I was going through an 18 month restoration and repairs from a flood and mold and they came in before even the new floor plan was completed. It ended up with ductwork in the wrong place and living with a broken ac all summer. Instead of coming to fix the ac as communicated, the owner sent a service man to come bargain me on my property in the middle of my work day and refused to work until I payed in full. My insurance company won’t even let me pay them until the work is done. That is standard with or without insurance. Save yourself and do not use them. Such a scummy company, owner, and workers. They should be ashamed the way they practice

  Steelley D.★★★★★

• After dealing with an intermittent AC issue for weeks, BNK Heating & Cooling was the first company to diagnose it correctly without trying to sell me unnecessary repairs. The technician was friendly, professional, and easy to work with. He showed up when he said he would, clearly explained what he found, and was completely transparent about the pricing before any work was done. There were no surprises or high-pressure sales tactics. Best of all, my AC is working perfectly again. I'll definitely call BNK again for any future needs!

  Ross S.★★★★★

• SAVE YOURSELF THE TIME —BNK set the bar for INTEGRITY, QUALITY, and SERVICE! If you are a stickler for good customer service like I am, you already know how rare it is these days. Far too many businesses treat customer service as "optional," but Nick and the entire team at BNK Heating & Cooling provided exceptional service—almost as if they were "intentionally" trying to please the customer on purpose! I recently replaced a 30-year-old heating system with a new Amana AXV6S and RVM97, and the upgrade added immediate value to my home. This modern system is incredible—it constantly makes adjustments as it learns my home’s specific cooling needs. I was very deliberate and intentional when vetting contractors for this project. Meeting with Nick made the choice easy. He demonstrated a genuine commitment to integrity, top-tier equipment, fair price points, and top-notch customer service from day one. If you’re just starting the vetting process for a new HVAC system, save yourself the hassle and call BNK first. They set the standard for how a business should be run!

  valerie R.★★★★★

• I had a mini-split system installed by B&K Heating about four years ago. The installation was done very well, and the system has worked great. That is why I’m disappointed with the issue I’m having now. The insulation on the refrigerant lines running to the outdoor unit has started breaking down after only four years. For an $11,000 investment, I expected these materials to last much longer, especially since this is an exterior component that is exposed to the weather. I called B&K and explained the problem. The first representative suggested it could possibly be from rodents or insects, but said they would contact the manufacturer after I sent over pictures. The next day, another representative called, I explained everything again, and I was told they would get back to me. Unfortunately, I still have not heard anything. I want to be clear that the installation was good and the system itself works well. My frustration is with the durability of this part and the lack of follow-up. When someone spends $11,000 on a heating and cooling system, they expect the materials used to hold up and hope the company will stand behind their work when an issue comes up. I hope B&K and the manufacturer will take a closer look and help make this right.

  Jon G.★★★★★

• BNK, moved in the building on Morgan Street. The owner Bill was an excellent salesman,very nice person. On the day they installed our Air conditioner system, the installers, we're on time. They were experience and very professional. They did an excellent job and even clean up before they finished. They did an outstanding job. We are very satisfied with our air conditioner and how good it works. It was also good to see the owner Bill come over to see the finished job, which we really appreciated. If you need any work done or a system, we recommend BNK Heating and Cooling, they will do a great job!!

  Diane T.★★★★★

• EXCELLENT, EXCELLENT service from your tech named Paul ( hes been with you little over 5 years) I lnow you have 2 Pauls there. Well, this Paul went ABOVE and beyond servicing our furnace. He was a pleasure to talk to, work with. And VERY knowledgeable of what was needed to get heat in our home in one of the few COLDEST🥶 days. And customer service? Omg! Again.... ABOVE & beyond helping us to get the financing we needed to purchase... the rep worked with us AFTER HOURS until 8pm to get this finalized and INSTALLED the VERY NEXT AFTERNOON!! QUICK service, Quality installation and fantastic warranty. Before goung anywhere else... CONSIDER B-N-K 1st... you will DEFINATELY go with them on your next heating & cooling situations. I know I will tell all family & friends about their company... TOP NOTCH!! And NO, I was not compensated for my review, they are natually that pleasant to work with. Have a great day to you all. Semper Fi 🇺🇸 Thank you for all you do!!!

  Harry M.★★★★★

• Great and reliable company with great pricing as well

  Viktor V.★★★★★

Read all reviews on Google

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About Maple Heights

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.