Brown Service Company

In Brown Service Company's own words

Brown Service Company is a trusted HVAC contractor in Westlake, TX, delivering dependable heating and cooling solutions for homes and businesses. Services include air conditioning installation and repair, heating system maintenance, and professional air duct cleaning to improve comfort and indoor air quality. Licensed technicians focus on efficient performance, honest recommendations, and timely service. For reliable climate control and long-term system care, schedule service with Brown Service Company today.

Trade

HVAC contractor

Business address

6340 Baker Blvd, Richland Hills, TX 76118

Telephone

(817) 284-9204

Website

brownservice.com

Hours

• Monday8:00 am - 5:00 pm
• Tuesday8:00 am - 5:00 pm
• Wednesday8:00 am - 5:00 pm
• Thursday8:00 am - 5:00 pm
• Friday8:00 am - 5:00 pm
• Saturday8:00 am - 12:00 pm
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

TX register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.9 ★★★★★ (406)

• Review for Brown Service HVAC – Richland, TX I recently had a critical AC issue during the hottest part of the day, and I needed a reliable technician within the hour. After researching several companies, I found Brown Service HVAC to be the only one that could come that afternoon. The technician arrived promptly after 3:30 PM, which was a relief given my stress and the heat. They were professional, explained the problem clearly, and completed the work efficiently. I appreciated their attention to detail and the fact that they took time to walk me through the process. If you’re in a time-sensitive HVAC situation, Brown Service (Samuel) is a dependable choice. His technician John met and exceeded my expectations for both speed and service quality. Rating: ⭐⭐⭐⭐⭐ (5/5)

  Rolando R.★★★★★

• Brown services was a second opinion on my Samsung mini split HVAC system. Chris diagnosed the issue within minutes whereas the first company wanted $1200 for additional "comprehensive diagnosis." This company is professional and great customer service with reasonable prices compared to the big chain of HVAC companies. Highly recommend.

  Brian G.★★★★★

• Samuel was very helpful in getting my brother's AC repaired in a very quick and professional manner. We have been customers of Brown Service Company for many years. They are dependable and professional.

  Roger W.★★★★★

• John was very prompt and knowledgeable, He did a comprehensive service where he discovered some issues and my unit now works beautifully. I know I can trust Brown Services for my A/C and H/Vac maintenance/repairs! Thank you for excellent and friendly service Angela Porter

  Angela P.★★★★★

• Our a/c went out on a Friday at 3pm. Brown Service got a repair person to our home by 4:30 pm!! We were so grateful because the temperature outside was 100 degrees. They are the best!

  Paul V.★★★★★

• AC wasn’t cooling. I called Brown Service Co around 4:00 p.m. The rep was so nice! He scrambled to find an available tech. The young man who came was very professional and knowledgeable. He quickly identified the problem, explained it all to us. He fixed it and we were cool before bed time! And the cost was minimal.

  Helen W.★★★★★

• Chris the tech is a master at his craft. Thanks, Chris for all the helpful tips about my system and how it works!

  Chris★★★★★

• Work was done well. Will keep using them. Fast response time.

  mosonification★★★★★

• A big thanks to Brown Service Company for our new HVAC system installation. We also had them blow new insulation in the attic. Professional service and work all the way around.

  Harvey D.★★★★★

• I've been dealing with Brown Ser. since they were on Ruffsnow, I've nothing but praise for them, they always come through.

  James K.★★★★★

• Andy is a great technician. He is very knowledgeable and always has a smile. He does a great job explaining the service and any problems that may arise. (Posted by Ruby Elixson.) I also used Chris on 12-18-2025 to service my unit. Chris is very friendly and courteous and knows what he is doing. I definitely feel confident in the service I receive from Brown Service Company. (Posted by Ruby Elixson)

  Philip E.★★★★★

• I saw the driver of the company van littering :(

  delaney E.★★★★★

• Andy did a great job replacing the blower motor. I had determined prior to his arrival that the motor was kaputt. Andy replaced the motor in no time and he also corrected a 2 stage wiring problem we had since day one. However, the cost to replace the motor was over $1800 and on top of that they charged me $99 to tell me the motor was bad (something that I had already determined). I checked the retail cost for a generic motor and it was around $700. I’m sure that they were able to get the motor much cheaper than what a retail customers has to pay. We do get a 1 year warranty. FWIW - my last motor lasted 16 years. I gave 3 stars because Andy deserves 5 but their pricing is a little steep so they only get 3 stars. BTW - they did tell me how much it would cost prior to replacing the motor unfortunately at the time I didn’t know how much the motors actually cost or I would have replaced it on my own. If you’re handy do your homework before hand - you may save yourself a considerable amount of money. UPDATE: Based on my google review Brown Service Company replied and stated that I should call so they could make it right. Well I called and that was 15 minutes of my life that I’ll never get back. I requested and received a detailed invoice but it did not breakdown the material and labor costs. I also learned that they installed a 1/2 hp motor and the original was 3/4 hp. Further research revealed that the generic 1/2 hp motor goes for around $400 (retail). So I suspect that this company made around $1400 for less than 2 hours worth of work. Based on this I lowered their rating to 2 stars because they are way overpriced and they did nothing to make it right. Beware of Brown Service Company.

  Stephen B.★★★★★

• We have been customers for 15 years. We have been very pleased with their service, not only with the regular maintenance on our system, but also with other electrical problems we have experienced. Their service team is friendly, helpful and efficient. It is a pleasure to do business with them.

  Karen S.★★★★★

• Having issue with heater running nonstop. Andy came out and diagnosed issue. He really took the time to get an accurate answer and not just a guess

  Renee C.★★★★★

• I’ve used Brown for many years for parts, April Air filters and advice. In late July, we had a lightning strike that took out several plugs and such. Also took out the HVAC main board in the inside unit. Called Brown to come out and look at our unit and diagnose the situation. The main board was done for and had to order a new one. After short wait, they came out with the new board and got the AC running. Of course, being summertime there was no need to check the heat. With that cool spell that came through a few weeks back, I checked the unit on the heating and it wouldn’t activate. One quick call and they came out and checked the unit out and after a bit, determined that a wire wasn’t connected and got it up and running. No charge since it was part of the earlier situation. Thanks to Jimmy and others involved, all good to go. The HVAC seems to run much better than it had before. I would recommend. The main board replacement was priced at $900. The Lennox unit I have is rather sophisticated. That was the majority of the cost.

  K. L.★★★★★

• My family has always used Brown and has never been disappointed! Brown has always done everything they can do go above and beyond.

  Chase B.★★★★★

• We received service same day even after calling late morning. Andy, the service tech, got our heater working right away. This is the 3rd time Brown service has been able to keep us warm and cool!

  Martha S.★★★★★

• Brown's has done a great job for me for 14 years.

  Linda W.★★★★★

• Brown Service Company has always given me excellent service.

  Patricia W.★★★★★

• Awesome service. Chris did great job fixing ac . Called in at 8 am was here within 45 mins got ac back up and running. Reasonable cost too. Thank you

  cindy G.★★★★★

• AC unit now working, no cool air and outside compressor was not running. Called Brown's Service and they had time in early afternoon and came out promply at that time. I called early morning and they made big effort to get me in. Service tech arrived on time, very polite, attentive to my problem, had confidence in his work. Worked to find problem, after checking the system and fixed the issue after discussing the issue and what he would do to fix it, with me first before doing it.

  Jerry G.★★★★★

• Brown Service Company did an outstanding job today fixing a wiring issue with my A/C unit. Chris was prompt, honest, and did outstanding work.

  Nathan P.★★★★★

• Been using Brown Service Company for 35-40 years. They are a fantastic company. Do great work, fair prices, honest, and go out of their way to make sure our needs are met and we are taken care of. Wouldn't use anyone else for A/C or heating in my home.

  Julie R.★★★★★

• Wasn't able to help.

  Don S.★★★★★

• I called Brown for a second opinion. I needed a new coil b/c refrigerant was leaking. The price quoted seemed high and they also were very quick to offer to sell me a new system. The Brown company was able to come the same day I called. I did need a new coil but the Brown company checked to see if my system was still under warranty, which it was. That call to see if the system was still under warranty saved me about $4000.

  Marjorie A.★★★★★

• Very professional and efficient.

  Loyd S.★★★★★

• My furnace was not working on Sunday and it was a very cold day! I called for a tech and they were at the house within 45 minutes. Chris kept me advised when he was close and fixed the system, providing a nice warm home again. I highly recommend Brown Service Company and glad I chose them last year to be natal and maintain my system!

  Kathleen A.★★★★★

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About Richland Hills

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.