Bryant-Durham Services
HVAC contractor in Durham, NC.
In Bryant-Durham Services' own words
Bryant Durham Services is an electrical and HVAC company located in Durham, NC. Since our company was founded in 1960, we have provided comprehensive electrical, heating and air conditioning services for commercial and residential customers throughout NC and the Southeastern United States. Our HVAC services include installation, repair and maintenance including heat pump and furnaces. Our electrical services include wiring, outlet repair and installation, light and ceiling fan installation, electrical service upgrades, generators, inspections, parking and pole lighting, surge protection and UPS. Contact us today for a free no obligation estimate. We look forward to the opportunity of servicing your home or business.
- Trade
- HVAC contractor
- Business address
- 5102 Neal Rd #100, Durham, NC 27705
- Telephone
- (919) 383-9227
- Website
- bryantdurham.com
- Hours
-
- MondayOpen 24 Hours
- TuesdayOpen 24 Hours
- WednesdayOpen 24 Hours
- ThursdayOpen 24 Hours
- FridayOpen 24 Hours
- SaturdayOpen 24 Hours
- SundayOpen 24 Hours
From the business's Google listing, checked Oct 2026
- Register
- NC register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Dwayne was so kind, honest, knowledgeable, and efficient. Highly recommend!
Emmy W.
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Dwayne did a great job of diagnosing and repairing a problem with an old generator that I thought was beyond repair.
Todd R.
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Demetrius Allen was assigned as the electrician to repair wiring after a small home fire. Demetrius's honesty, care, and attention to detail did not go unnoticed. I recently made the decision to have a whole house generator installed, and chose Bryant-Durham - in no small part - due to the excellent service provided by Demetrius, and I was thrilled to have him as the electrician on this generator project. Bryant-Durham was not the cheapest option, however, this project was too important to my family and needed to be in the hands of a 'trusted technician'. Thank you Bryant-Durham, and thank you Demetrius!
James D.
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Not impressed with this company or the service they provide. They have been hired by the property management company and they have been cutting corners the entire time. I would NEVER use them if it was my choice. EVER!
Dustin
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Chris provided great service and answered all my questions.
MK
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I hired Bryant-Durham to do four tasks: 1) replace four fluorescent light panels in a drop ceiling with LED panels; 2) install a new switch in a different location for two of those panels; 3) replace a defunct outdoor area light with a new LED light; 4) replace a fluorescent work light over the kitchen sink with an LED light. Demetrius came to provide an estimate. He is very courteous and helpful. He provided solutions and worked at keeping a lid on costs. I think the price was fair. Demetrius showed up when expected and called ahead to give us time to get ready for him. All the new lights work very well and are a great improvement over the old ones. This was a nice, clear and effective process. I recommend him and Bryant-Durham.
Mark J.
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We had a great electrician, Demetrius Allen, do a complex wiring job for us. It was professionally done and we could not be happier with the result. He has our complete trust and we will ask for him personally for all of our future electrical service needs.
Joel W.
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We just had Demetrius repair our carport lights and I can't remember when I've had a more pleasurable customer service experience. He was very knowledgeable about what he was doing and was a delight to work with. You couldn't ask for a better customer service ambassador than Demetrius. We will definitely be using Bryant Durham for all our future needs. Thank you also to the lady that originally took my service request. She was very friendly and got my appointment scheduled quickly.
John M.
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Demetrius puts the D in DETAIL!! Excellent job correcting a handyman’s faulty bathroom exhaust fan installation. Friendly, professional, & efficient!!
Heather B.
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Demetrius did an outstanding job in our 100+ year old house (and all the issues that go along with old houses). The companies we talked to warned us about the potential problems with plaster but Demetrius got it done with no damage at all. He went above and beyond and was a pleasure to work with. Highly recommended!
Sharman E.
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Demetrius was outstanding in service and work ethic. He went above and beyond to fix my electrical concerns. Very good communicator and pleasant. Empathic in needs to get home sale ready.
Ann F.
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Chris was fantastic. Really kind and honest. We had a problem with our AC and another company told us to replace the whole thing. He did a thorough diagnostic test and fixed it same day. We really appreciate it.
Victoria E.
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Dwayne Allred is an A1 technician. Excellent service
Becky B.
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I have been a client for many years. Every person I have interacted with has been professional with great customer service. Many of them have worked there for years, which says a lot about the company. Highly recommend!
Nicky
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Dwayne was great!!! Came the same day I had an electrical issue and got me fixed up. In fact, I think he was there within an hour of my call and I was a first time customer. They came highly recommended. I will call them again when I need it! Highly recommend!
Amber M.
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Had to have some work redone and let me say that Shawn & Andrew were so wonderful. They were very professional, courteous and, hard workers. The stayed dedicated to resolving the issue until it was correct. Need more employees like these two.
919 L.
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Unbelievable. $15k quote for a generator. My house is 1400 sq ft. I was quoted for a 24kw generator. This kind of generator is for a 3k sq ft house. They thought I wouldn't know that this is more than twice the necessary size for my house. I have a large AC unit for my house but it is not even close to 24k watt generator. I requested a quote for a 10kw generator and transfer switch and was not provided one after multiple requests. This a $3700 part with transfer switch at Home Depot and Lowes. I requested a quote for labor only as well as labor and materials. I wasn't given the one for labor only. It took me 2 weeks between my inital call to actually get the person out to provide the quote only after additional calls to Bryant to get someone out there. None of the contact systems on their web site actually worked. They did not listen to any of the things I requested when I asked for a quote. This is an absolute price-gouging scam. Please absolutely DO NOT use this company. You are throwing money down the drain to people who are taking you for everything you are worth.
Ryan
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I’ve had the pleasure of working with Dwayne, Dillion and Darrell. These guys are so humble and professional. They know what they’re doing and they show up on time ready to work. It’s been a wonderful interaction every single time. You don’t get service like this much anymore.
Adrienne L.
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On time, responsive and good work. Lowest diagnostic fee I could find and cost to fix was reasonable too. Dimitris was great. Will use again. Thanks!
Ines S.
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My first encounter was an electrical emergency at my house which they promptly repaired. I then had additional electrical work at my office as well as new generators installed at home and work. They are amazing! All work was excellent and all technicians are professional, awesome, polite, helpful, reliable and super nice people. Will be using them for all my needs going forward. Just cannot say enough great things about this company, its employees and their work ethic.
Laura G.
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I’ve used them for four major projects without any drama: main HVAC replacement from an Apollo system to a heat pump. Installed a mini-split in our garage Fixed several duct issues from when the house was built. Installed a level 2 EV charger
Brooks A.
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Bryant serviced my HVAC and I was delighted with their professionalism, courtesy, and promptness. They arrived on time and worked on the unit immediately. They engaged me during the process and showed me where the different components were located. The charge for the service is exactly what I was quoted. They have now serviced my HVAC and generator and I am totally pleased with their services. Thank you Bryant!
Cody B.
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Very satisfied with the work of Eric and Andrew
Yves O.
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Do not recommend. Very Rude. I called about an emergency electrical issue and was hung up on. They have a 24 hour service, yet do not do emergency calls.
Chrystal R.
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I've been using Bryant-Durham to service my HVAC system for over 5 years and they do a great job. The customer service reps who answer the phone and schedule are quite responsive as well as the technicians they send out. As a company, they are quite knowledgable and have always been able respond to, diagnose and solve any problems. This week we worked with Michelle who scheduled us quickly as we needed help and Eric C. who was the technician assigned to service our HVAC system. He went above and beyond (including working in the rain) to make sure he resolved our issue. I highly recommend Bryant-Durham Services.
Debbie C.
About Bryant-Durham Services
HVAC and electrical services in Durham
Bryant-Durham Services has operated in the region since 1960. The company says it provides comprehensive heating, air conditioning, and electrical work for both residential and commercial clients. Its HVAC offerings include the installation, repair, and maintenance of furnaces, heat pumps, and ductless systems. For electrical needs, the company names services such as wiring, outlet repair, service upgrades, generator installation, and surge protection.
In Durham, electricity accounts for 59% of the heating fuel used in housing units, per the American Community Survey. The company also provides financing options for its electrical and HVAC work. It maintains availability 24 hours a day, seven days a week.
Ratings and service details
The company has a 4.5 rating based on 117 reviews. Reviewers frequently mention the technical proficiency of the technicians and the thoroughness of electrical repairs and installations. While most feedback is positive regarding diagnostic accuracy and professionalism, one reviewer expressed dissatisfaction with service quality when working for a property management company.
Regional heating and cooling
According to NOAA normals for the 1991-2020 period, Durham has average temperature normals of 58.3 degrees F. The company serves the Raleigh-Durham area and the wider Southeastern United States.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in Durham
About Durham
| Population | 305,561 (2025) |
|---|---|
| County | Durham County |
| Heating degree days | 3,750 |
| Most common heating fuel | Electricity |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.