Carroll Plumbing & Heating
HVAC contractor in Richmond, VA.
In Carroll Plumbing & Heating's own words
Repairs, maintenance, renovations, upgrades and installation, Carroll Plumbing is your trusted technician for all your home’s plumbing needs. Our team is experienced in performing a variety of plumbing services in the greater Richmond area. For over 50 years, we’ve serviced historic properties, new developments, and everything in between. In fact, there isn’t much we’ve seen that we haven’t been able to fix. We go the extra mile to ensure you understand our recommendations and the exact steps we’re taking to restore your plumbing system to peak performance and efficiency.
- Trade
- HVAC contractor
- Business address
- 2108 Maywill St, Richmond, VA 23230
- Telephone
- (804) 358-6322
- Website
- carrollplumbingva.com
- Hours
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- Monday7:00 am - 4:00 pm
- Tuesday7:00 am - 4:00 pm
- Wednesday7:00 am - 4:00 pm
- Thursday7:00 am - 4:00 pm
- Friday7:00 am - 4:00 pm
- SaturdayClosed
- SundayClosed
From the business's Google listing, checked Oct 2026
- Register
- VA register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Our plumber, Dustin, was excellent at replacing an old copper line that fed the refrigerator ice maker with braided cable, and fixing a valve that was leaking. 100% satisfied.!
Becky D.
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Germaine did a great job! He installed a water filter and set up our washer and dryer. He is kind and gracious and one of the best plumbers we've ever worked with. Thanks.
roberta O.
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Carroll Plumbing and Heating is the best. They are prompt, courteous, and know what they are doing. I would recommend them to anyone.
Susan B.
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Dave and Wes provided excellent and thorough service installing my replacement tankless water heater and cleared all aerators and low flow shower heads.
Nan M.
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Carroll Plumbing, on short notice, was able to send Serviceman to my Home to address the concern. The politeness/knowledge of said POC was refreshing and very much appreciated!
Richard P.
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Bruce Oglesby was exceptional. He gave us valuable information related to our old baseboard radiation.. We’re waiting now for his estimate to do some work. Linda Foster
Linda F.
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Dustin from Carroll came out to replace a bit of drain pipe that was leaking from just being old piping. He was very friendly and professional. The work looked great and most importantly stopped the leak! I was referred to Carroll by another contractor I had do work for me and I would very highly recommend Carroll for anyone who needs to get plumbing work done and I will be using them again in the future. Great company.
Denise H.
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We've used Carroll Plumbing, Heating, and Cooling for years. Previously they came in to asses a hot water heater issue. They gave great advice, and I actually made the repair myself. When the same water heater had issues, many years later, we didn't hesitate to call Carroll. They called the morning of our appointment to see if they could come early, which was great for us. Dustin showed up, assessed the problem, and, as expected, we needed an new water heater as ours was 17 years old. A pretty good run. To our surprise, when we asked how long it would take to replace, Dustin said " about 2 1/2 hours." We were surprised, and excited, at that because the thought of cold showers for a few days was unappealing, to say the least. So, 2 1/2 hours later, we had a new State water heater, for a reasonable price. Quick, personal, professional service, at a good price. Call Carroll!
David M.
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I had Carroll heating and AC install a new unit in my condo. The whole process from beginning to end was so easy and I’m very impressed with this company. Rob, David, Josh, and Josh were very professional, very knowledgeable and I would recommend this company highly to anyone needing HVAC systems installed or repaired. Carroll HVAC will be my company of choice from now on, and I will recommend them highly to anyone that asks. job well done!
Kathy D.
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I reached out to Carroll Plumbing & Heating to see what was going on with the A/C unit at my rental property. David returned my call promptly and we scheduled an appointment to investigate the issue. He was very professional, knowledgeable, and able to answer all my questions. The pricing was very fair and reasonable. The install crew was very friendly, both introducing themselves upon entering the home. The system was swapped out quickly and they made sure I understood the new system prior to leaving. I was very happy with the service provided by Carroll Plumbing & Heating. They are easy to work and I highly recommend. Update: I recently had to call Carroll Plumbing again during a winter storm when my water heater went down. Once again, they delivered. Donny handled the service call and provided exceptional customer service from start to finish. He kept me informed throughout the entire process, was straightforward about what to expect, and followed through exactly as promised. In the middle of a stressful situation, that level of communication and reliability really stood out. Carroll Plumbing has now come through for me more than once, and Donny absolutely deserves recognition for the way he represents the company.
David S.
About Carroll Plumbing & Heating
Gas furnaces, heat pumps and mini-splits in Richmond
Carroll Plumbing & Heating installs and repairs gas furnaces, heat pumps, mini-splits and boilers in Richmond. Carroll Plumbing & Heating also names HVAC installation, HVAC repair, air conditioning work and seasonal maintenance, and says the business has operated since 1968.
The work is described for residential customers, with emergency service available 24/7. Standard weekday hours run from 7:00 am to 4:00 pm, Monday through Friday.
The rating and customer comments for Carroll Plumbing & Heating
Customers most often mention prompt scheduling, professional technicians, clear explanations and HVAC or water-heater replacement work; one review raises concerns about the final cost of an upstairs HVAC replacement.
The business’s mix of heating and cooling work includes repairs as well as new-system installation. Carroll Plumbing & Heating calls out emergency AC repair, along with work on air conditioning equipment, boilers and mini-splits.
Electricity is Richmond’s most common home-heating fuel
In Richmond, electricity heats 59.6% of housing units, per the American Community Survey’s 2024 figures. That is the local home-heating pattern alongside Carroll Plumbing & Heating’s work on heat pumps, furnaces and boilers.
Carroll Plumbing & Heating also handles maintenance, giving homeowners a named option between repair visits and seasonal upkeep.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in Richmond
About Richmond
| Population | 237,257 (2025) |
|---|---|
| County | Richmond city |
| Most common heating fuel | Electricity |
Sources: U.S. Census Bureau.