Chase Inc. Heating, Air, and Plumbing
HVAC contractor in Richmond, VA.
In Chase Inc. Heating, Air, and Plumbing's own words
Welcome to Chase, Inc. Heating & Air, Plumbing. Your one stop source for information & service for Plumbing, Heating & Air Conditioning services for your home or business. Here you will find professional advice and certified trained technicians.
- Trade
- HVAC contractor
- Business address
- 100 Oak Glen St, Richmond, VA 23225
- Telephone
- (804) 745-3864
- Website
- chasehvac.com
- Hours
-
- MondayOpen 24 Hours
- TuesdayOpen 24 Hours
- WednesdayOpen 24 Hours
- ThursdayOpen 24 Hours
- FridayOpen 24 Hours
- SaturdayOpen 24 Hours
- SundayOpen 24 Hours
From the business's Google listing, checked Oct 2026
- Register
- VA register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Fantastic company that consistently provides quality service. As a general contractor, Chase Inc. is the company I trust and recommend for my clients, and I also use them for my own home HVAC and plumbing needs. If you’re looking for honest, reliable, and high-quality work, Chase Inc. has you covered. I highly recommend them!
ken S.
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Hallelujah! Jake and Ruy responded first thing in the morning after a late afternoon phone call. They diagnosed several issues and discussed repairs in a way I could understand. They came across as genuine and knowledgeable. Thank you!
Elizabeth R.
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We have been using Chase since 2016 for HVAC and plumbing. They are amazing and have always been fast and efficient. Nick in service makes it easy to schedule any appointment, Joe (our favorite tech) has been servicing us since the beginning and is knowledgeable and wonderful, and Mike Burton is true to his core values. We will continue to use Chase for years to come because of our decade long experiences.
Danny N.
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Columbia Gas Company found a gas leak going from the has meter into the house yesterday...they subsequently turned off our natural gas which we use for our stove & on-demand water heater..NOT GOOD. Then a repair company, Chase Inc, was highly recommended to us and after a Very Pleasant conversation with the Chase Administration/Staff, they sent Nick and Ryan out the next morning to make the repair...we are now waiting for Columbia to turn our gas back on and be able to cook and have hot water :o). I can't Thank Chase enough for the immediate turn-around for this repair and both Nick and Ryan are such a Great Credit to Chase for they were very Professional, Expeditious, and Friendly..Personal Thanks to these 2 Gentlemen!!
william B.
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Chase does the HVAC and plumbing for both our home and our office building, and they are incredibly kind, informative, and skilled. Nick, who answers the phone, remembers an unbelievable amount of information about our systems, and Joe from the HVAC team is the best. They have been extremely quick to respond when we have really needed them, and they have done great work. A+++++++
Leslie N.
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Quality service and fair pricing from a well-run company. I can’t recommend them enough.
Nathan
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I've been a customer of Chase's for over a decade, spanning from full HVAC system installs and maintenance to plumbing. They have always done a great job with clear up front and very reasonable pricing. Nick and the office team are always friendly, take the time to talk you through services/recommendations/questions, and are extremely accommodating. I had them out this morning to install a new dishwasher and faucet, which Robert and Ruy did a fantastic job on. They were polite, friendly, knowledgable, and paid significant attention to detail. Made sure everything was dry, aligned, leveled, and operating properly. When it comes to water, I’m overly cautious, so a few hours later I was double checking for leaks and noticed the ancient gate valve for the dishwasher supply line had a tiny seep. Not surprising given it hadn't been exercised in decades. I rang Chase to ask for guidance and without hesitation the front office offered to have someone stop by. Just half an hour later two more friendly technicians arrive (Jake and Caleb), quickly assess I’m not crazy, at least in regard to identifying leaks, and made short work of eliminating the valve dripping. They went truly above and beyond and I appreciate it. Big thank you to the Chase team!
Evan L.
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1. Incorrect & inefficient diagnoses 2. Unnecessary work performed 3. Unreasonable billing for level of expertise 4. Unprofessional service Two technicians spent more than 5 and half hours repeatedly incorrectly diagnosing an inconsistent hot water issue and then proceeded to bill for several parts they replaced that then did not fix the problem! They also dragged a bunch of mud throughout the house onto carpets while the junior helper was audibly cursing under their breath. Their bill was over $1000 and they still had no idea how to fix it and wanted to schedule another future visit to continue to diagnose further erroneously suspecting a faulty flow meter was to blame even after I pointed out that the GPM reading was holding steady and the readings were consistent with the fixtures being tested which should have definitively ruled that out. While they were packing up to leave I was able to research within 10 minutes what the actual problem was which turned out to be a documented known issue to the manufacturer who had made a revised replacement part available which I was able to order for $8 and install myself in 15 minutes. Upon inspection of the old faulty check valve it was obvious that the O-rings had disintegrated from contact with chloramines in the water allowing water to bypass and had also gummed up the spring mechanism preventing the valve from operating properly. Thankfully upon discussion with management the following day they agreed to waive the charges but frankly I can’t help but wonder how many customers are being overcharged for inefficient/faulty diagnostics and unnecessary work who don’t know any better or aren’t willing to dispute their bills. Customers paying $150 an hour expect and deserve real vetted expertise and accurate efficient diagnostics but these guys were quite obviously learning on the job and having to phone more experienced colleagues who seemingly only led them on further wild goose chases. Safe to say I won’t be using this company again or recommending their services but at least I’m satisfied that they were willing to waive the bill.
Peter H.
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Capacitor issues for the compressor. Travis was able to figure out the issue pretty quickly and fix it with a part on the truck. Would absolutely recommend to anyone in a bad spot!
Michael D.
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Paul was great. I had a gas leak. He was able to find all of the sources of the leak and repair.
Sheena K.
About Chase Inc. Heating, Air, and Plumbing
Chase Inc. Heating, Air, and Plumbing has worked in Richmond and surrounding counties since 1982. The company handles plumbing, heating and air conditioning work for homes and businesses, and it offers emergency service.
Heating, air conditioning and plumbing work
Chase Inc. Heating, Air, and Plumbing offers air conditioning, maintenance and backflow testing, installation and repair. Chase also identifies residential and commercial plumbing as parts of its practice. In Richmond, electricity heats 59.6% of housing units, per the American Community Survey, in 2024.
Chase's Richmond rating and hours
Reviewers most often mention quick responses, clear explanations, HVAC and plumbing repairs, and work at homes and office buildings; one reviewer reported concerns about diagnosis, billing and cleanliness during a hot-water visit.
The business is open 24 hours a day, seven days a week. Its long-running Richmond work includes both HVAC service and plumbing, with emergency calls among the services it offers.
Commercial and residential plumbing in Richmond
The company says it has built commercial relationships across Richmond and the surrounding area. Its stated range, from air conditioning to backflow work and plumbing maintenance, gives homeowners and commercial property operators specific lines of work to compare alongside its rating and 24-hour schedule.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in Richmond
About Richmond
| Population | 237,257 (2025) |
|---|---|
| County | Richmond city |
| Most common heating fuel | Electricity |
Sources: U.S. Census Bureau.