HowardAire Services LLC

In HowardAire Services LLC's own words

HVAC stands for heating, ventilation, and air conditioning, and is perhaps one of the most important systems in homes and commercial spaces today. This system is responsible for keeping the air cool during those unbearably hot days, the other way around. Also, the HVAC system might also be the system that requires the most maintenance and repair out of all the systems in your property. HowardAire Services LLC, a trusted HVAC contractor in Henrico, VA, will make sure that your system is always running efficiently and you will not encounter problems with it.

Trade

HVAC contractor

Business address

2830 Ackley Ave #102, Richmond, VA 23228

Telephone

(804) 239-1977

Website

howardaireservice.com

Hours

• Monday9:00 am - 5:00 pm
• Tuesday9:00 am - 5:00 pm
• Wednesday9:00 am - 5:00 pm
• Thursday9:00 am - 5:00 pm
• Friday9:00 am - 5:00 pm
• SaturdayClosed
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

VA register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.3 ★★★★★ (56)

• Marcus and his team are awesome and timely. They explained exactly what the problem was and offered an economical option. They keep in touch throughout the day and let you know when the team is on their way. I appreciate it!

  Andy S.★★★★★

• Great Company. Always on time , reasonably well priced , and speedy service. Highly recommend using this company whether your a homeowner or contractor

  S T.★★★★★

• We were connected via home warranty company. The first time they came was fine, they fixed the unit quickly and left. The AC unit broke again and they returned (over an hour past the time window) and said it needed replacing. 1. When my husband called to ask where the tech was and why they were an hour late, the person who answered the phone was rude. (Why are you being rude when you’re the one who is late?) 2. When they gave our warranty company the quote for replacing the unit, they said we needed multiple “code violations” fixed and needed to pay out of pocket. When we requested the quote in writing, we were told to call the warranty company. 3. The warranty company sent me BACK to Howard Aire, who then refused to provide the quote and texted that they no longer wanted to do the repair. Scam? You decide.

  Stephanie M.★★★★★

• HowardAire Services, LLC delivered outstanding service from start to finish. They handled our whole‑house HVAC replacement with professionalism, clear communication, and genuine care for our multi‑generational family home. The team was prompt, knowledgeable, and made sure every detail was done right — not just for today, but for long‑term value and comfort. It’s rare to find a company that combines expertise with integrity, and HowardAire truly exceeded expectations. Highly recommend.

  Angela E.★★★★★

• After my old HVAC system died, HowardAire was recommended to service the unit. They explained the issues and the cost for repair. Since the unit was about 17 years old, I asked about the cost to replace instead. There was no hard sale or push to buy a new unit. Instead Marcus explained the options and left it up to me. I opted for a new install and I am glad I did. The install didn't take long and they even cleaned up behind themselves. The next day they sent a person to check the system and a few days later I received a call to make sure everything was still working well and if I had any questions. Now that's customer service at its best.

  Hazel D.★★★★★

• The team at HowardAire replaced an 18 year old heat pump. The technicians arrived on time, were very friendly and professional. They completed the removal and new installation in record time. I am very pleased with the new Trane heat pump that they installed. I highly recomend them for all of your HVAC needs.

  Jason★★★★★

• Only giving one star because the ability to give 0 is not an option. It’s 18 degrees inside and I have been calling this company since Dec 5th to fix my mom’s HVAC . They either so not answer the phone or do not respond to texts . I finally talked to the RUDEST person today and they basically did not care that we have been without adequate heating since winter began. Told me to complain to whoever I felt fitting. These are the type of people you DO NOT want to hire. If you can avoid Lazy , lackadaisical company’s this is the one to avoid .! I will be contacting the BBB and complaining !

  Keondra J.★★★★★

• We were pleased that Howardaire could get us on the schedule on short notice. Brian, the technician, communicated well and fixed our heating problem quickly. He explained everything he was doing. They charged a fair price with full transparency. We’ll be sure to use them again in the future.

  Khrista H.★★★★★

• HowardAire provided expert attention to my heating issue with a quick response and had the system running within a very short time of arrival. Additionally, they performed diagnostic testing on both the outdoor unit as well as the indoor unit verifying the operational worthiness of the unit!

  Edwin M.★★★★★

• We had a terrible time dealing with our home insurance doing their job, but once we got that straight , Howardaire was on it!!! Marcus was great to deal with! He had his guys come out and replace our whole unit in a few hours , updated our wiring and thermostat, everything they installed looks great!

  Scott G.★★★★★

Read all reviews on Google

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About Richmond

Sources: U.S. Census Bureau.