Hungerford Heating & Cooling
HVAC contractor in Richmond, VA.
- Trade
- HVAC contractor
- Business address
- 1604 E Broad St, Richmond, VA 23219
- Telephone
- (804) 648-4703
- Website
- hungerfordhvac.com
- Hours
-
- Monday9:00 am - 4:30 pm
- Tuesday9:00 am - 4:30 pm
- Wednesday9:00 am - 4:30 pm
- Thursday9:00 am - 4:30 pm
- Friday9:00 am - 4:30 pm
- SaturdayClosed
- SundayClosed
From the business's Google listing, checked Oct 2026
- Register
- VA register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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dangerous drivers, blasting down residential streets at double the speed limit and blowing stop signs. get your drivers under control.
Greg D.
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I strongly recommend Hungerford Heating and Cooling! Ryan and Matt from Hungerford provided exceptional service when they came to repair our furnace on short notice. They were exceedingly courteous and knowledgeable, offering valuable information throughout the process. They efficiently resolved the issue within a reasonable timeframe. #alwaysgreatcustomerservice
Kendra A.
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The technician came out and did nothing but say my oil furnace was too old to work on and I was charged service fee for that!
Margaret L.
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If I could leave a negative review I would. We had Hungerford HVAC perform HVAC service that was clearly done incorrectly. They returned and claimed the issue was “fixed,” but our system still does not work. We have a one-year warranty on this service, which they are now refusing to honor. It is 14 degrees outside and we have no heat. When we contacted the company, we were repeatedly told they “refuse service,” and representatives hung up on us multiple times. Only after mentioning that we would leave a review did they stay on the line with us. The woman we spoke with, Donna, initially stated someone would be sent out. After acknowledging the warranty, she reversed course and told us no one would be sent for months, despite knowing we have no heat in the middle of winter. This company performed defective work, and then abandoned us during an emergency while actively refusing to stand behind their own warranty. Hanging up on customers, contradicting themselves, and refusing service under warranty is completely unacceptable. We will never do business with Hungerford HVAC again and strongly warn others to stay far away. If something goes wrong, and it likely will, you cannot rely on this company to take responsibility or do the right thing.
McKinley R.
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I have used Hungerford Heating Oil for the past 10+ years for my Heating Oil needs. Angela has always been wonderful and responsive. My most recent service call was as usual amazing, but it took all the bells and whistles from Hungerford to assure I had heat for my terminally ill mother staying with me. Verizon's phone system was down, we figured out a way to communicate through text. Donna was an angel and coordinated all events. I was very low on oil ... Angela got the oil dispatched and delivered before they said they would, David came after hours, climbed under my house in the dark and freezing cold and restarted my system, and the office worked with my financial situation. I’ve grown accustomed to large companies prioritizing efficiency and the bottom line over personalized service. It’s hard to feel like anything more than just a number these days. This is exactly why I’m writing this review: this company is the exception! They combine their proven experience with a genuine human element, taking the time to ensure a personal touch and showing real heart in their work. The team went above and beyond, and it made all the difference. I highly recommend Hungerford Oil for all of your Heating and Oil concerns. What a complete team of consistently responsive, qualified, professional, talented and caring people! Thank you Hungerford!
Cindy H.
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Chuck is the man. He has saved me on more than one occasion
Strom C.
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I've used this company for almost 25 years now and they've always been excellent! Great customer service and technicians.
harold M.
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I have not used Hungerford HVAC for any services, BUT I did receive a gift basket from them welcoming me to the neighborhood! I appreciated the kind gesture and am already putting my gifts to use, thank you!
Ellie E.
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Great service, very responsive, reliable, and friendly people.
Bryan T.
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My system was checked up by technician David. He was A+, answered all my questions with great professionalism and kindness.
Earl
About Hungerford Heating & Cooling
HVAC Services in Richmond
Hungerford Heating & Cooling provides residential and commercial climate control solutions. The company says its technicians are skilled in the installation and service of all makes and models of air conditioners, furnaces, boilers, and heat pumps. It also names indoor air quality improvements and maintenance agreements as part of its service offerings. Financing is available for customers.
Per the American Community Survey, electricity accounts for 60% of the heating fuel used in Richmond. The company has been a fixture in the area for 100 years.
Customer Feedback and Ratings
Reviewers have described the company's service as responsive and professional, with some noting helpful after-hours communication. Other feedback mentions concerns regarding driver behavior on residential streets, disputes over service fees for older equipment, and disagreements regarding warranty fulfillment for repairs.
Richmond Operations
The company operates Monday through Friday from 9:00 am to 4:30 pm. It serves both residential and commercial clients throughout the Richmond area.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in Richmond
About Richmond
| Population | 237,257 (2025) |
|---|---|
| County | Richmond city |
| Most common heating fuel | Electricity |
Sources: U.S. Census Bureau.