Hungerford Heating & Cooling

Trade

HVAC contractor

Business address

1604 E Broad St, Richmond, VA 23219

Telephone

(804) 648-4703

Website

hungerfordhvac.com

Hours

• Monday9:00 am - 4:30 pm
• Tuesday9:00 am - 4:30 pm
• Wednesday9:00 am - 4:30 pm
• Thursday9:00 am - 4:30 pm
• Friday9:00 am - 4:30 pm
• SaturdayClosed
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

VA register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.0 ★★★★★ (48)

• dangerous drivers, blasting down residential streets at double the speed limit and blowing stop signs. get your drivers under control.

  Greg D.★★★★★

• I strongly recommend Hungerford Heating and Cooling! Ryan and Matt from Hungerford provided exceptional service when they came to repair our furnace on short notice. They were exceedingly courteous and knowledgeable, offering valuable information throughout the process. They efficiently resolved the issue within a reasonable timeframe. #alwaysgreatcustomerservice

  Kendra A.★★★★★

• The technician came out and did nothing but say my oil furnace was too old to work on and I was charged service fee for that!

  Margaret L.★★★★★

• If I could leave a negative review I would. We had Hungerford HVAC perform HVAC service that was clearly done incorrectly. They returned and claimed the issue was “fixed,” but our system still does not work. We have a one-year warranty on this service, which they are now refusing to honor. It is 14 degrees outside and we have no heat. When we contacted the company, we were repeatedly told they “refuse service,” and representatives hung up on us multiple times. Only after mentioning that we would leave a review did they stay on the line with us. The woman we spoke with, Donna, initially stated someone would be sent out. After acknowledging the warranty, she reversed course and told us no one would be sent for months, despite knowing we have no heat in the middle of winter. This company performed defective work, and then abandoned us during an emergency while actively refusing to stand behind their own warranty. Hanging up on customers, contradicting themselves, and refusing service under warranty is completely unacceptable. We will never do business with Hungerford HVAC again and strongly warn others to stay far away. If something goes wrong, and it likely will, you cannot rely on this company to take responsibility or do the right thing.

  McKinley R.★★★★★

• I have used Hungerford Heating Oil for the past 10+ years for my Heating Oil needs. Angela has always been wonderful and responsive. My most recent service call was as usual amazing, but it took all the bells and whistles from Hungerford to assure I had heat for my terminally ill mother staying with me. Verizon's phone system was down, we figured out a way to communicate through text. Donna was an angel and coordinated all events. I was very low on oil ... Angela got the oil dispatched and delivered before they said they would, David came after hours, climbed under my house in the dark and freezing cold and restarted my system, and the office worked with my financial situation. I’ve grown accustomed to large companies prioritizing efficiency and the bottom line over personalized service. It’s hard to feel like anything more than just a number these days. This is exactly why I’m writing this review: this company is the exception! They combine their proven experience with a genuine human element, taking the time to ensure a personal touch and showing real heart in their work. The team went above and beyond, and it made all the difference. I highly recommend Hungerford Oil for all of your Heating and Oil concerns. What a complete team of consistently responsive, qualified, professional, talented and caring people! Thank you Hungerford!

  Cindy H.★★★★★

• Chuck is the man. He has saved me on more than one occasion

  Strom C.★★★★★

• I've used this company for almost 25 years now and they've always been excellent! Great customer service and technicians.

  harold M.★★★★★

• I have not used Hungerford HVAC for any services, BUT I did receive a gift basket from them welcoming me to the neighborhood! I appreciated the kind gesture and am already putting my gifts to use, thank you!

  Ellie E.★★★★★

• Great service, very responsive, reliable, and friendly people.

  Bryan T.★★★★★

• My system was checked up by technician David. He was A+, answered all my questions with great professionalism and kindness.

  Earl★★★★★

• Hungerfords you are the absolute best! A shout out to Monica for helping me after hours last night; and Monica and Ryan for getting my AC up and running today. So professional and caring, not to mention that they will go the extra mile for you! I can’t recommend them enough! Thank you again!!!

  jennifer K.★★★★★

• I called Hungerford when I realized my ac wasn’t working. Monica was very helpful, even gave me a couple of suggestions to try before sending a tech to my house, within a couple hours Chuck showed up identified the problem and fixed the issue quickly. There was no trying to upsell me on things that I don’t need as most companies do. I highly recommend calling Hungerford , it was my first experience using them, and from the very beginning it was an amazing experience. I even got a follow up phone call later that evening, after hours from Monica to make sure I was satisfied. I will use this company from now on and recommend to family and friends.

  Coley E.★★★★★

• I had an entire new Ruud system put in. Everyone on thr Hungerford team was great. Monica in the office reached out quickly and was very knowledgeable. Alvin came out quickly and delivered the estimate and Matt and Ryan from the install crew were awesome. I appreciate the good business and am very happy with the new system.

  Justin C.★★★★★

• These folks are running their local business right! Kind, patient phone reps and smart efficient service technicians. Always accessible and willing to help in a crisis. I can’t say enough out how happy I am with their customer service and personal attention. Hats off!!

  Anna R.★★★★★

• We use hungerford for heating oil and they are always fast.

  Jamie L.★★★★★

• I recently had Hungerford install a Space Pak/high velocity system. I was incredibly impressed with the installers, not only did they put plastic on all the floors, but they wore protective boots and cleaned up every day before leaving. The work started the day and time they told me and was done on time as well and on budget. They also suggested some items that would not only save me money but make the system for efficient. They also installed a gas boiler for me in the city. Top notch, 5-star team.

  Boykin L.★★★★★

• Mr Chuck showed up and went to work immediately. He was very professional and courteous. He got into out attic area which is very tough to do and got our HVAC up and running in short order. He saved us thousands of dollars in costs by giving us the best information and service on the spot. Highly recommend!!

  Vernon W.★★★★★

• Met with Chuck from Hungerford. He was extremely professional, honest, personable, and knowledgable about his trade. Called Hungerford to get a second opinion after dealing with a local competitor. Chuck fixed the problem within the hour for a fraction of the price. Will absolutely do business again, and am signing up for the yearly HVAC inspection.

  Regan C.★★★★★

• Outstanding service from a local business that cares. Had fueling needs for the V Day holiday and hungerford ensured our flowers stayed chilled for the big holiday. Everyone we interacted with was professional and kind. Couldn't have been happier using them. -JD

  Jon 1.★★★★★

• Always there when you need them!!

  Dennis W.★★★★★

• The best, as I'm sure they have always been, since day one!

  Stacey★★★★★

• Helped me out when Woodfin couldn't make it out. Greatly appreciated.

  Kyle★★★★★

• A company driver came to my house by mistake. He clearly can't read the four large numbers posted on the house. He had already deployed the fuel hose from the truck when he realized he was in the wrong place. Instead of reeling it back in, he drove off with the entire length hitting everything in its path. I would appreciate it if this company would keep substandard employees off of public roads and private property. I'm glad the hose didn't hit anything living!!!

  Paul L.★★★★★

• I don't know why I am getting this request to review your service when I have never done business with your company. Please stop sending me texts. You are wasting my time thanks.

  Brian J.★★★★★

• Love these guys, took care of me more then they needed 2. I'm a customer for life. Use them and u will be 2.

  Eric B.★★★★★

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About Richmond

Sources: U.S. Census Bureau.