Dominion Service Company
HVAC contractor in Richmond, VA.
- Trade
- HVAC contractor
- Business address
- 2630 Goodes Bridge Rd, Richmond, VA 23224
- Telephone
- (804) 745-0007
- Website
- dscr.com
- Hours
-
- MondayOpen 24 Hours
- TuesdayOpen 24 Hours
- WednesdayOpen 24 Hours
- ThursdayOpen 24 Hours
- FridayOpen 24 Hours
- SaturdayOpen 24 Hours
- SundayOpen 24 Hours
From the business's Google listing, checked Oct 2026
- Register
- VA register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
-
Excellent experience from start to finish. They were incredibly responsive, showed up when they said they would, and were professional and friendly throughout. I really appreciated that they focused on fixing the problem instead of trying to upsell me on things I didn’t need. Honest, reliable service like this is hard to find. I wouldn’t hesitate to use them again or recommend them to others
Alex G.
-
Called Dominion for an HVAC issue. They were able to fit me in the same day. The technician that came out, Corey, was excellent. He took the time to understand my system, troubleshoot the issue, then find the proper solution, not the quick fix. I really appreciate the time and effort he put in to help, I will definitely be using Dominion again.
Tim
-
I've had many work orders with DSCR, both for hvac and electrical, at the rentals I manage and their work has been first class every time. I honestly have no complaints. They take their time to explain everything, make me feel taken care of, and everyone I've interacted with, from the dispatchers to the techs, have been awesome and professional. I'm lucky to have DSCR as a partner for my property management work.
Johnny W.
-
Had a great experience . Wil was very helpful in getting me set up with the correct team. Highly recommend Dominion Service Company! Great people, great service. Do what they say they are going to do.
Aereona A.
-
Great and timely service. Company notifies in advance and technicians were very respectful.
Jon C.
-
Allen and Chase did a fantastic job replacing my upstairs HVAC system which conked out during the hottest part of the summer. Mark priced a new Rheem system for me and scheduled install within a week of us signing the contract. The new system is working perfectly and I really appreciate their professionalism, price, and speed!
Seth B.
-
Charged us for the young technicians time that didn't know what he was doing and the experienced tech that came to show him. Also didn't fully fix the machine. They got it working but minimally.
Michael G.
-
Always on time and professional.
Gordon B.
-
Trash company!!!!
Ms. P.
-
The owner of this company Chase Tunnell is very unprofessional. He was super rude when his company came to my place of business and installed the wrong thermostats that I requested. Instead of owning up to his mistake, he got upset after I would’nt accept a work around. He ordered his workers to come remove the thermostats and left me with absolutely NO HEAT or AC and then cancelled my contract after I have been with them for 12 years. He told them not to re-install the old thermostats that they had removed. As an African American Female Business Owner, I feel that this was unacceptable. I am glad that he did me the favor because there are definitely better and more professional companies who treat their customers much better. I highly recommend that you search for better!
Marcia H.
-
Good 👍 job. Professional work
Samer A.
-
very polite and friendly staff
James J.
-
Joe was very professional efficient and reasonably priced. I will continue doing business with them
Patricia W.
-
Tech was professional,quick install, happy with work. On time to appointment.
Rich R.
-
Requested services and consultation regarding air conditioner in garage
Deborah B.
-
Reliable!
Sherry P.
-
Spoke to the owner Chase Tunnel on two different occasions last being Friday February 25th at which time he told me his design engineer would follow up with me as early as that afternoon to schedule an appointment. I never heard from anyone at Dominion and followed up on Tuesday March 1st for an update. It's now March 8th and I have yet to hear from them . A simple phone call stating you're not willing or capable of helping the customer would suffice. This is very unprofessional especially coming from the owner of a company that's advertised as "service based" . It doesn't settle well with the person who referred them either.
Shelby B.
-
Very unprofessional company. They charge ridiculous prices for simple fixes. Look elsewhere!
Jeff M.
-
Excellent service. Best HVAC service in RIC area.
Ned S.
-
Do not use this company! We had and appointment at 8am on Wednesday. We missed a call and called right back. The secretary had no idea what we were talking about and told us we didn't have an appointment until Thursday at 8am. Thursday 9 O'Clock rolls around and still no call or service person. We called again, we were told that apparently the tech person who was supposed to come out had another job and didn't tell anyone about it. Instead of sending another tech out we were told it would be another day. If they just updated us we could have made other arrangements.
Brianne H.
-
They quoted $900+ to refill refrigerant on a small fridge. I thought it was outrageous. So, I called another company - Richmond refrigeration and they repaired it for $300. Dominion sent us a bill for $285 for diagnosis. They listed 2 hours labor. Their technician was at our location for 1 hour max. Out of which he was outside on the phone chatting about who knows what for a good half hour.
Phyo A.
-
Please read their workorder in detail - Infact hire a lawyer to review it before signing because they will add extra charges without even discussing it with you.
Prashant P.
-
Always professional service. Made a call to discuss an HVAC Problem about and an under preforming HVAC Unit on Monday and Friday Morning DSCR was on site to replace/upgrade the unit. Was educated on the mandated environmentally safe 410A coolant that is now required. More importantly was informed about the new energy efficient units that are now available. Did not know the EPA no longer allows the production and use of Freon in AC Units. It was a "no brainer" for me to replace a aging unit rather than servicing and old Freon coolant using unit.
Jeffrey B.
-
Would not return a call and then set appointment with home warranty company without talking to me. If their work is anything like their customer I would never wanna use them.
Donnie S.
-
A great company to work with...prompt with great customer service! Fixed the problem very quickly! Thank you!!
jen L.
About Dominion Service Company
Heat pumps and air conditioners at Dominion Service Company
Dominion Service Company names heat pumps and air conditioners among its work in Richmond. Its website also identifies air conditioning, maintenance, indoor air quality work, precision tune-ups, and emergency calls around the clock.
The company works with both residential and commercial customers. It names Carrier among the brands it services and offers financing alongside a stated 100% satisfaction guarantee.
Richmond heating and cooling work
The company says it serves Richmond and surrounding counties, as well as Charlottesville and Hampton Roads. Its services combine HVAC work with electrical contracting, matching its listed categories as an air-conditioning contractor, electrician, and heating contractor.
In Richmond, electricity is the named home-heating fuel for 60% of housing units, per the American Community Survey's 2024 figures. The city detail sits alongside the company's heat-pump, air-conditioning, maintenance, and indoor-air-quality work.
Dominion's rating, reviews, and daily availability
Dominion Service Company has a 4.0 rating from 49 reviews. Review feedback frequently praises responsiveness, professionalism, clear explanations, timely appointments, and efforts to diagnose an issue before choosing a repair. Other feedback raises concerns about repair outcomes and installed thermostat work.
The company is open 24 hours a day, every day of the week. Its website names emergency service and 24/7 emergency calls.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in Richmond
About Richmond
| Population | 237,257 (2025) |
|---|---|
| County | Richmond city |
| Most common heating fuel | Electricity |
Sources: U.S. Census Bureau.