Dutton Equipment Repair
HVAC contractor in Richmond, VA.
In Dutton Equipment Repair's own words
Dutton Equipment Repair, a Smart Care company, has been providing Richmond’s food service industry with top-notch restaurant equipment services since 1984. Our qualified, trained, and experienced technicians are ready to repair and help you maintain all of your commercial kitchen equipment.
- Trade
- HVAC contractor
- Business address
- 163 Brandon Rd, Richmond, VA 23224
- Telephone
- (804) 230-1612
- Website
- smartcaresolutions.com
- Hours
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- Monday7:30 am - 4:30 pm
- Tuesday7:30 am - 4:30 pm
- Wednesday7:30 am - 4:30 pm
- Thursday7:30 am - 4:30 pm
- Friday7:30 am - 4:30 pm
- Saturday7:30 am - 4:30 pm
- Sunday7:30 am - 4:30 pm
From the business's Google listing, checked Oct 2026
- Register
- VA register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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The church has used Dutton Equipment and Repair for years and we have always received excellent service. The technician who came today was friendly and efficient. I recommend them, if you have commercial kitchen.
Westminster P.
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Shane Davis is a fantastic repairman. Any time we have an issue with any of the equipment at my store, he comes and communicates and always finds the best solution to have us up and running again as fast as possible!
Cliff G.
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William (Billy) is always professional and answers all questions and always interacts positively with the entire team!
Louis H.
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Bradford is amazing!
Alcina P.
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Shane is always a great help and always fixes things that are out of order asap! Highly recommend 10/10
Jaden K.
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Dutton repair did a wonderful job fixing our stove at our church. They have fixed various things for us before and we will be using Dutton repair for future repair needs A+
Tyrell W.
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Ray did an all some job
Jess E.
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We can always depend on Dutton to identify solutions for all of our equipment needs. This evening the techs were knowledgeable and efficient in identifying and repairing the problem with our piece of equipment.
Andrea B.
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William (Billy), has always provided excellent service. Him and I have personally had a strong rapport for over 10+ years. Just recently, Billy was out for a service call with a new hire for Dutton, and it was more than apparent he has strong leadership skills and a passion for the job!
Christopher B.
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Shane did a great and professional job! Thank you sir!
April T.
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Shane provides excellent customer service! He is very professional and gets to the root of equipment issues and repairs them quickly.
David B.
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Techs are efficient, knowledgeable and effective. Never disappointed! Nate is exceptional amongst the group: always going the extra mile to explain what the issue is, how he will fix it, and how to avoid it in the future. Interacts with our customers very professionally when the fix requires his presence on the sales floor. Quality outfit! Thanks, All!
GARY B.
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These guys show up in a timely manner and normally share tips on equipment to prevent things from breaking again. Also have a great sense of humor!!
Meloni M.
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Great no issue with billy
Ali J.
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The entire process was so smooth. From calling to set the appointment all the way through the final installation of the part needed. Great customer service and communication. Will continue to use Dutton Equipment Repair for all of our kitchen repair needs!
Michele E.
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Service received was prompt, courteous and professional. The technician was conscientious, had a good aura about him.
Otis N.
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Sean Morgan with Dutton Equipment Repair did an excellent job repairing the ovens at our church. He was professional, knowledgeable, and made sure everything was working properly. We truly appreciate his great service and would highly recommend him!
Morgan J.
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Great service!! Always professional and great communication skills! Shows up when they say they will.
Andrew C.
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Dutton is always reliable to get my bakeries equipment back in working order as fast as possible especially Tim!
Nathan W.
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Great Service Company with outstanding technicians striving to give it their best during every visit
Umer A.
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Nathan provided exceptional service.
Jessica K.
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This place is great! Wonderful staff and they know what they are doing. My dad was a customer for years and now I know why. I’ll continue to work with them. Very well trusted company.
Maria S.
About Dutton Equipment Repair
Commercial Kitchen and HVAC Services
Dutton Equipment Repair has provided service to the food service industry since 1984. The company says it specializes in commercial kitchen equipment repair, including cooking, refrigeration, and beverage units. It also names HVAC mechanical services and mini split systems as part of its offerings.
The company describes its work as including emergency repair and planned maintenance. It offers a 30-day labor warranty and a 90-day warranty on installed parts.
Richmond Service Details
In Richmond, electricity accounts for 60% of the heating fuel used in housing units, per the American Community Survey. The business operates seven days a week from 7:30 am to 4:30 pm.
Reviewers frequently mention the efficiency and professionalism of the technicians. Some feedback highlights the ability of the team to communicate effectively and find solutions quickly for commercial kitchen issues.
Ratings and Reviews
The business has a 4.4 rating from 96 reviews.
Dutton Equipment Repair is a Smart Care company.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in Richmond
About Richmond
| Population | 237,257 (2025) |
|---|---|
| County | Richmond city |
| Most common heating fuel | Electricity |
Sources: U.S. Census Bureau.