Chicago Heating & Cooling
HVAC contractor in Chicago, IL.
In Chicago Heating & Cooling's own words
We are Chicagoland’s most trusted provider of heating, air conditioning. We are a family-owned and operated business committed to delivering honest, high-quality service with unwavering integrity. 30+ years in the heating & cooling business of Chicago, and we pride ourselves on leaving your home more comfortable than it was before we arrived.
- Trade
- HVAC contractor
- Business address
- 350 N LaSalle St 9th floor, Chicago, IL 60654
- Telephone
- (312) 852-5152
- Website
- chicagoheatingandcooling.com
- Hours
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- MondayOpen 24 Hours
- TuesdayOpen 24 Hours
- WednesdayOpen 24 Hours
- ThursdayOpen 24 Hours
- FridayOpen 24 Hours
- SaturdayOpen 24 Hours
- SundayOpen 24 Hours
From the business's Google listing, checked Oct 2026
- Register
- IL register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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We had a very disappointing experience with Chicago Heating & Cooling and unfortunately cannot recommend this company. In November 2025, we hired them to inspect our furnace and paid more than $3,500 for what we were told was a heat exchanger replacement, which came with a one-year parts warranty. By April 2026, we were having problems again. We had three other HVAC companies independently inspect the furnace, and all three told us the heat exchanger was cracked. We were also told that, based on its condition, it appeared the heat exchanger may not have been replaced previously as we had understood. We reached out to the owner, Patrick Smith, but initially received no response. He eventually contacted us in June and said he would take care of the issue. It is now September, and despite the one-year parts warranty and multiple months passing, we still have not received a clear plan or confirmation for replacing the cracked heat exchanger. Communication has been extremely unreliable, with long periods of no response. After paying more than $3,500 for this work, we expected the company to stand behind its service and warranty. Instead, we have spent months trying to get the issue addressed. Based on our experience, we do not consider this company reliable or trustworthy, and I would not recommend them.
Tina L.
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Buyer beware. Communication horrible with this company. Purchased the yearly maintenance package for both of my HVAC units for $498. They were easy to get ahold of and get a response from until I paid them. Took multiple messages to schedule an appointment. Finally, scheduled something on a Friday for Patrick to show up from 1-3pm and took off work to do so. Waited until 3pm and no one showed up. Tried calling, texting, and emailing with no answer or response. At 6:15pm, I finally get an email saying he got caught up at another job and he’ll fit me in for next week. Not even the common courtesy to call or text me while I was waiting all day for him. After their lack of respect for my time, I decided to ask for my money back and go with a more reputable company. He agreed to refund my money and I asked him to approve the refund through PayPal by responding to them and once again got no response. Luckily, PayPal sided in my favor and refunded me the money, but took longer than it should have because of the poor service and communication. If you decide to use this company, pay with PayPal so you can easily get your money back if you find yourself in a similar situation as me.
Shawn T.
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I highly recommend! I worked with Patrick. He was able to make it out to me the same day and fix my HVAC issue within minutes. He even took a picture of my rooftop setup for me as a courtesy.
Julius B.
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Run, don’t walk, to have Chicago Heating & Cooling either replace or service your hvac system. My furnace went out on one of the coldest days this season and they gave me a quote and apparently I blinked and had a whole new system in my house…they were that quick. Thank you so much for the professional installation and kindness you showed to my family.
Shelly T.
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If your in need of heating repair I suggest you ask for Patrick. Quick, knowledgeable, affordable and efficient.
Steve F.
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I had my furnace go out on one of the coldest days this year! Long story short, a gentleman named Patrick came out and fixed the problem. He was quick and very friendly and respectful. He also beat a few quotes for the work I needed done. I would highly recommend.
Ronald C.
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Pat at Chicago Heating & Cooling is our savior. Our furnace went out on a night where the temps were down to 18. Pat was responsive and out first thing in the morning and got everything running again. Needed a new inducer fan. Quick polite and the price is right. I’ll be calling Pat again for sure.
greg C.
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Very professional good service very hands on was not afraid to share information about my unit thanks you so much 🫡😊
Sean C.
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What a great company! Super genuine and very knowledgeable! Hit these guys up! They will not disappoint
John C.
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I had Chicago Heating and Cooling install a new compressor that they charged me $7K for and it isn't working only a couple months later. They won't return my calls. Won't pick up the phone or text me back. I had another company come look and they said it wasn't installed properly yet Chicago Heating and Cooling is nowhere to be found and cannot be reached. Are they out of business? Or just ignoring my calls?
Jennifer V.
About Chicago Heating & Cooling
Chicago Heating & Cooling services
The company says it has provided heating and air conditioning services for over 30 years. It describes its work as residential and commercial, including repair and installation of air conditioning units and furnace systems. Chicago Heating & Cooling names boiler maintenance and furnace tune-ups as available services, and it offers financing options to customers.
The company says technicians at the company are NATE certified. The company maintains availability 24 hours a day, seven days a week. Chicago is a city where utility gas accounts for 77 percent of home heating, according to the American Community Survey.
Chicago HVAC performance
Reviewers frequently mention rapid response times and helpfulness during emergencies. Some customers report being able to schedule same-day service for furnace issues. Other feedback includes concerns regarding communication and the accuracy of repairs like heat exchanger replacements.
Chicago has a mean temperature of 50.6 degrees F based on NOAA normals. The business serves areas including Lincoln Park.
HVAC ratings and reviews
These reviews contain a mix of experiences ranging from highly positive installation feedback to complaints regarding equipment longevity and responsiveness.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.