Custom Comfort Home Services
HVAC contractor in Barrie, ON.
In Custom Comfort Home Services' own words
Custom Comfort ClimateCare operates in Barrie & Simcoe County specializing in Furnaces, Air Conditioners, Fireplaces, Indoor Air Quality Products, Water Heaters & Water Treatment, Heat Pumps & Geothermal Technology. A family-owned business, with family values, we have a reputation for offering the best HVAC installation & service in Barrie & Simcoe County for more than 30 years. A local HVAC company whose mission is to provide you with a personalized experience for all your heating & cooling needs. Our technicians are fully licensed & trained to ensure top-quality installations & maintenance of your furnace & a/c equipment. We offer all clients 100% satisfaction guarantee to give you peace of mind with all work we perform. Call us now!
- Trade
- HVAC contractor
- Business address
- 18 Alliance Blvd Units 8 & 9, Barrie, ON L4M 5A5, Canada
- Telephone
- (705) 319-0684
- Website
- customcomfort.ca
- Hours
-
- MondayOpen 24 Hours
- TuesdayOpen 24 Hours
- WednesdayOpen 24 Hours
- ThursdayOpen 24 Hours
- FridayOpen 24 Hours
- SaturdayOpen 24 Hours
- SundayOpen 24 Hours
From the business's Google listing, checked Oct 2026
- Register
- ON register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the provincial licensing body.
Google Reviews
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Our air conditioner stopped working and I called the office on Sunday .... the next morning Bob Croft was there ... very helpful and nice to deal with. Bob identified the problem quickly and had everything back up and running dealing with the the warranty. I loved the notifications of his expectant arrival time. Thank you Bob for your exceptional service!
Dale
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We had our AC stop working in the dead of this heat. Called Custom Comfort and had a technician, Bob C, come by shortly after. Very friendly and knowledgeable, was able to take care of the issue immediately. Within 10mins we had our AC back up and running.
Sy S.
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Sales rep, Alex Mysko, is a very down to earth, personable, up front, knowledgeable guy. Has a great understanding of heating and cooling systems, isn’t pushy, and didn’t try to sell me something I don’t need. Very easy to deal with and laid back. Comfortably talking with people. Highly recommended. We bought our furnace from Custom Comfort five years ago. Great system. It was a no brainer going with the same company for our air conditioning needs.
Bruce N.
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We had expert advice and a very quick repair to our AC unit on the hottest day of 2026 so far. Zachary Creamer was our service technician and he was very efficient and quick to diagnose the issue.
kevin S.
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Zach and Ryan did a great job of servicing our furnace/AC. They were polite, efficient and very friendly. I would highly recommend these guys along with this Company to anyone.
Danny C.
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Although I’ve been using Custom Comfort’s services for years now they impressed me yet again! We recently had our a/c fail (in the middle of July heat) and a quick call to Custom Comfort and they had someone out to check on our system the same day! After hearing the tech’s assessment of things we decided it was time to replace our very old a/c unit rather than try to repair it and Alex was over the very next day showing us our options for a new system. 4 days later we had a brand new a/c unit installed and had our cool air back! These guys know their stuff, do their best to get you looked after ASAP and all for a reasonable price. Customer for life!
Stephan P.
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We purchased a new furnace A/C and fireplace 9 years ago. From the start of the project there were problems. Custom Comfort made my husband go on the roof 2 stories and pull the existing metal stove pipe or flu from the chimney. They refused to do this. Next there was a leak in the new A/C to cool the house for 3 years insisting there was nothing wrong until a service guy of theirs discovered the leak doing the cleaning. Next the fireplace was way too small for the hole when installed even though the owner himself sold the unit. They were going to leave a large hole around the fireplace unit and we threatened not to pay until they put a metal flashing around it to cover the hole. The service men come in every year because we have paid for the monthly service plan all this time but the service men except for one service guy kept saying there was something wrong with the fireplace although it had been that way since the get go. We had no problems starting it and it worked all the time but the last stray was this spring when another young service guy came and shut it off saying it was defective. I called the salesman who promptly came I guess thinking he would get another sale out of us. He came looked at it and said there was nothing wrong and said he would remove the defective note on it and turn it back on. He never called back never came back even after me calling several times. They had all sorts of excuses but never called back. Finally I called and told them I was completely fed up with their company and will not be dealing with them again. I canceled my monthly service agreement and will deal with a more reputable company going forward.
Cathy D.
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Custom Comfort has delivered every single time we have had them to our home over the past several years. They are wonderful to deal with. Brandy has always been professional, kind, friendly and I always know we'll be well taken care of! Thank you Brandy! Technician Zach Creamer came to our house and was professional, explained everything and got everything all cleaned up for us! We noticed a difference right away with our air conditioner! Thank you Zach!
Melanie R.
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Craig was awesome! Prompt, friendly service! Thank you!
JAMES E.
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Reuben did a great job! The service was quick, thorough, and he was full of helpful advice.
Andrew M.
About Custom Comfort Home Services
Indoor air quality work is one part of Custom Comfort Home Services' HVAC offering in Barrie. The company says it has worked in Barrie and Simcoe County since 1988, with heating and cooling repair, installation, and maintenance among its services.
Heating, cooling and indoor air work in Barrie
Custom Comfort Home Services offers furnace repair, air conditioning repair, air conditioner installation, heat pumps, boiler maintenance, water heaters, water treatment, fireplaces, and geothermal technology. The company also describes 24/7 emergency HVAC service and says it offers a 100% satisfaction guarantee for its work.
Reviewers most often mention prompt visits, clear explanations from technicians, air-conditioner and furnace service, and helpful advice; the reviews also include critical feedback.
The business is open 24 hours a day, seven days a week. Custom Comfort Home Services also offers financing for water-heater installation and replacement.
Barrie temperatures and equipment service
Environment Canada normals for Barrie for 1981-2010 show a mean temperature of 6.9 degrees Celsius, an average high of 12.0 degrees Celsius, and an average low of 1.9 degrees Celsius. The company’s stated heating and cooling work includes repairs and installations for furnaces, air conditioners, and heat pumps.
The company says its technicians are fully licensed and trained.
Custom Comfort Home Services describes itself as family-owned and says it uses quality equipment and parts for HVAC installation and repair.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from Statistics Canada and Environment Canada.
More HVAC contractors in Barrie
About Barrie
| Population | 147,829 (2021) |
|---|---|
| Average yearly snowfall | 223 centimetres |
Sources: Statistics Canada, 2021 Census. Environment and Climate Change Canada, Canadian Climate Normals 1981-2010.