Custom Cooling & Heating, Inc
HVAC contractor in Lincoln, NE.
In Custom Cooling & Heating, Inc's own words
Custom Cooling & Heating has provided trusted HVAC service in Lincoln and surrounding areas since 1982. We specialize in installation, repair, replacement and maintenance of heating and cooling systems—tailored to each home for year-round comfort, improved indoor air quality and energy-efficient performance. Our local team takes the time to understand your needs and delivers solutions with clarity, care and reliability.
- Trade
- HVAC contractor
- Business address
- 11720 O St, Lincoln, NE 68520
- Telephone
- (402) 489-9227
- Website
- customcooling.net
- Hours
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- Monday7:30 am - 5:00 pm
- Tuesday7:30 am - 5:00 pm
- Wednesday7:30 am - 5:00 pm
- Thursday7:30 am - 5:00 pm
- Friday7:30 am - 5:00 pm
- SaturdayClosed
- SundayClosed
From the business's Google listing, checked Oct 2026
- Register
- NE register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Adam provided outstanding customer service when he came to my home to give me a estimate on a new heating and air system.! He was incredibly friendly, knowledgeable, and took the time to explain everything clearly. He offered several helpful suggestions and made sure I understood my options without ever making me feel pressured. It's was great to have someone who genuinely cares about helping their customers. I highly recommend working with Adam, you're in great hands!
Shelly Y.
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very friendly, pricing is decent & employees are professional 👏
Anne K.
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On an extremely hot weekend, our air conditioner decided to quit. On Sunday morning I called and left a message, assuming I would hear back first thing Monday morning. Instead, I received a text from Scott. He offered a few things we could try and although those tips didn’t solve the problem, he told me he would rearrange the Monday morning schedule and send someone. True to his word, at 9:00 a.m. a technician arrived and by 11:00 a.m. the house was cooling down. I appreciate their attention to detail, responsiveness, and prompt service. Thank you-Mark and Connie Hanson
Connie H.
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My home previouly had a CC&H furnace. They upgraded my A/C & furnace (2019) when I moved in. The A/C struggled through June 2026 "heat-dome". A part burned out June 30th, but, they fit me into their "workload" anyway. The Service Tech, Ross, is a champion, breaking the "dome" into....ahhhhhhh, cool ! Thanks Ross ! Happy 250th July 4th Holiday weekend to all Custom Cooling & Heating Employees ☆☆☆
Jerome O.
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When I was looking for a new Heating/AC unit I was told by several people that Custom Cooling and Heating were a good company with good service and a quality product. I purchased a unit from them. When I purchased the unit I was given the option to purchase service what would cover labor for 10 years. I declined it because I was stupid enough to think that the unit I purchased would last longer than that with routine service. Imagine my surprise when after less than 2 years the AC unit quit. The part was under warranty but I was told I needed to pay for labor. This again was after less than two years. As a retiree I need to start saving to pay for the next thing that falls apart. So much for quality product and service.
Donna B.
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I called Custom Heating and Cooling when our AC unit was frozen up. Scott took my call and walked me through a few steps and we were able to correct the issue ourselves! Scott was kind and patient with me. We ended up not needing a service appt. I highly recommend calling Custom Heating and Cooling if you want a kind and reasonable technician to help you!
Megan B.
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Great company to work with, very professional and knowledgeable. Trevor is amazing, he worked tirelessly and very expeditiously to install our new HVAC unit before the weather got hot. Highly recommend!!
Tammy H.
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Custom came out ONE HOUR after I called for a repair on my heat pump!! Adam was fast, efficient and super friendly! I would highly recommend this company for their quick response...my frostbite has subsided!
Jennifer H.
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Custom Cooling provides great service, great products and great craftsmanship for all of your HVAC needs! Reach out to them with needs you have!
Michele O.
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Very professional and reasonable!
Joni K.
About Custom Cooling & Heating, Inc
Custom Cooling & Heating's work in Lincoln
Custom Cooling & Heating, Inc says it has worked in Lincoln and nearby areas since 1982. The company handles heating and cooling system installation, repair, replacement and maintenance, with work tailored to individual homes. It also offers commercial and residential installations for new-construction projects.
Reviewers often mention friendly, knowledgeable staff, quick responses to urgent heating or cooling problems, and clear explanations of options; one review describes dissatisfaction with labor costs after a warrantied part failed. Regular weekday hours run from 7:30 am to 5:00 pm, Monday through Friday.
Heating, cooling and indoor-air work
The company names heat pumps, air conditioning, HVAC repair, indoor air quality work, tune-ups and mini splits among its services. Custom Cooling & Heating, Inc also offers financing and a 100% satisfaction guarantee on its work. For replacements, maintenance visits and repair calls, those named services give the clearest view of the equipment and work the company says it takes on.
In Lincoln, utility gas heats 63.6% of housing units, per the American Community Survey for 2024. NOAA normals for 1991-2020 put Lincoln's mean temperature at 51.2°F, with an average high of 62.6°F and an average low of 39.9°F.
Lincoln installations and maintenance
The company describes tune-ups as a way to identify worn parts, thermostat problems and airflow issues before colder weather arrives. Its stated work also includes comparing repair and replacement when bills rise, repairs become frequent, temperatures vary or system performance declines.
Custom Cooling & Heating, Inc serves Lincoln and surrounding areas.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.