Deckard
HVAC contractor in Charlotte, NC.
In Deckard's own words
Heating and air conditioning service
- Trade
- HVAC contractor
- Business address
- 8539 Monroe Rd #116, Charlotte, NC 28212
- Telephone
- (980) 237-0653
- Website
- deckardheatingandair.com
- Hours
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- Monday8:00 am - 8:00 pm
- Tuesday8:00 am - 8:00 pm
- Wednesday8:00 am - 8:00 pm
- Thursday8:00 am - 8:00 pm
- Friday8:00 am - 8:00 pm
- SaturdayClosed
- SundayClosed
From the business's Google listing, checked Oct 2026
- Register
- NC register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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After 29 years of hard work I had to replace my Hvac system. I chose Deckard Heating because they have serviced my system over several years, often without charge. They did a perfect and complete and tidy job and my new heating and cooling system is working beautifully. The cost was competitive and the work was well done. They, like St. Nick, went right to work and filled all the leaks :), and places where I was losing efficiency. Thank you Dan Deckard and all your polite, knowledgable, capable and wonderful team!!! Well done!
sharon P.
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Jesse Baldwin is awesome! I truly believe that he, with his knowledge and experience helped our family stay warm and cool as needed! This company is highly recommended!!!
evelyn H.
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I had a great experience with Deckard. The technician Justin found that the issue was a failed ICM856 hard start module. He removed the faulty unit, and my AC compressor started working normally again. He was professional, knowledgeable, and explained what he was doing in a way that was easy to understand. If you're looking for an HVAC company that values accurate diagnostics and honest recommendations, I would definitely recommend Deckard!
Paris G.
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We used Deckard Heating for a number of years to service our old HVAC system. The time came when I needed to replace the entire system and I could not think of anyone else I felt comfortable doing the work. Dan and his team worked with me on customizing some of the duct sizes and increasing cold air return size. The compressor, furnace, heat pump and air handler were completely upgraded and replaced. Fantastic work, great crew. At this point the heat and air have never worked this well. Constant temperature control in a two zone system. Dan personally participated in the installation, testing and operation of the entire system. Fantastic job !
Jim F.
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Woke up to a hot and humid home. We reached out to Deckard HVAC and even though told service would likely happen the following day, Jesse showed up and fixed our unit! Reasonable price especially since he arrived the same day of initial phone call! Jesse outgoing, personable and knowledgeable. Thank you Dan and everyone involved!
Kris M.
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Jessie is the one who helped me and he was great. Highly recommend.
Greg J.
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The owners are very kind people
Curtis B.
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Justin came to our house and gave us excellent service! It started out with a Saturday service call when our AC was completely out upstairs and they came out in less than an hour! He came in and did a quick diagnosis and didn’t try and sell us anything we didnt need. Highly recommend Deckard and Justin!
Brandon P.
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My wife and I have been working with Deckard for years. He’s replaced both our HVAC systems. The downstairs one he recently sold us was a challenge, but Dan worked day and night to get it working to HIS standards, and his are very high. That’s why he’s the BEST! He’ll be down in your crawlspace well past nightfall to get the job done. I can’t say enough good things to describe Dan and his team. We will use them as long as we live in Charlotte and he stays open for business.
Jeff S.
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My experience with Deckard Heating and Cooling was markedly unsatisfactory and raises significant concerns regarding the company’s diagnostic accuracy, professional conduct, and adherence to basic standards of customer service. Following an incorrect diagnosis issued by one of the company’s technicians, I promptly notified the owner, Mr. Dan, and provided clear information demonstrating that the assessment was erroneous. Mr. Dan expressly stated that the matter would be addressed without delay and that the diagnostic fee would be refunded. Despite this assurance, no refund was ever issued, compelling me to initiate a formal dispute through my financial institution in order to recover the funds. While the company initially presented itself in a professional manner, its conduct changed notably once responsibility for the misdiagnosis became evident. Communication ceased, and the company disengaged from the matter entirely. As a result, I was required to obtain a second opinion from another licensed HVAC provider. Their technician identified the actual issue within minutes: a defective thermostat, not a furnace motherboard as previously claimed. I do not typically submit negative reviews; however, the combination of an inaccurate diagnosis, failure to honor a stated commitment, and lack of accountability created a situation in which documenting my experience became necessary. This is particularly concerning given that the incident occurred during a period of cold weather, when timely and accurate service is essential for customer safety and well‑being. It is my expectation that Deckard Heating and Cooling will review this matter internally and take the appropriate steps to improve diagnostic procedures, communication practices, and overall customer service. Doing so would help ensure that future clients receive the level of professionalism and reliability that should be standard within the HVAC industry.
Mr.Carlos J.
About Deckard
Deckard names air conditioning installation among its work in Charlotte. The company also identifies furnace repair, heat-pump tune-ups, furnace tune-ups, and preventive maintenance as parts of its service mix.
Deckard heating and air work in Charlotte
The company says it serves Charlotte and nearby communities. It is a Bryant dealer and offers financing, while the company also names a labor warranty. Emergency service is available Monday through Friday from 8 a.m. to 5 p.m.
Charlotte homes use electricity as their main heating fuel in 54% of housing units, per the American Community Survey’s 2024 figures. NOAA normals for 1991-2020 put the city’s average temperature at 61.4°F, with an average high of 72.2°F and an average low of 50.6°F.
Ratings, reviews, and weekday availability
Reviewers most often discuss system replacement, troubleshooting, technician knowledge, clear explanations, duct and return-air adjustments, and prompt visits for air-conditioning failures. The reviews also include a customer concern about a diagnosis and promised refund.
Its posted business hours run from 8 a.m. to 8 p.m. Monday through Friday, with Saturday and Sunday closed. The company’s named work spans air conditioning, furnace repair, heat-pump maintenance, and preventive service.
Air conditioning and furnace repair options
For equipment work, Deckard specifically names air-conditioning installation and furnace repair. Its tune-up offerings include performance service for furnaces and heat pumps, alongside preventive maintenance.
The company pairs its Bryant dealer status with financing and a labor warranty. In Charlotte, its weekday schedule and stated emergency-service window give homeowners distinct times to seek routine work or an urgent response.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in Charlotte
About Charlotte
| Population | 964,784 (2025) |
|---|---|
| County | Mecklenburg County |
| Average yearly snowfall | 3.5 inches |
| Heating degree days | 3,058 |
| Most common heating fuel | Electricity |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.