Detroit Furnace
HVAC contractor in Eastpointe, MI.
- Trade
- HVAC contractor
- Business address
- 16223 E 9 Mile Rd, Eastpointe, MI 48021
- Telephone
- (586) 944-9400
- Website
- detroitfurnacefraser.com
- Hours
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- Monday7:00 am - 9:00 pm
- Tuesday7:00 am - 9:00 pm
- Wednesday7:00 am - 9:00 pm
- Thursday7:00 am - 9:00 pm
- Friday7:00 am - 9:00 pm
- Saturday7:00 am - 9:00 pm
- SundayClosed
From the business's Google listing, checked Oct 2026
- Register
- MI register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Domenic and Joe provided excellent service and professional customer service in installing toilets in my home! Thank you so much for excellent service!💪🏽💙💪🏽
J. R.
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Called these guys out for our air conditioner and they did wonderful job. price was good and i'm very happy with the service they provided
Ed G.
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I am extremely dissatisfied with the service I have received regarding my boiler repair. My boiler stopped working on February 21st. Your company did not come out to inspect it until February 23rd, at which time I was told the issue was a faulty relay that needed to be ordered. I was informed the part would arrive on February 25th and be installed that same day. On February 24th, I was told the part had arrived — only to find out it was the wrong part. Instead of properly confirming compatibility before ordering, this caused further delay. The contractor later stated he would personally go to a store to find the correct relay. He installed it on February 25th and left. When I returned home, my house was 96 degrees, clearly indicating the repair was not properly diagnosed or completed. The underlying issue that caused the relay to fail was never addressed. The boiler malfunctioned again as a result. I contacted your company immediately. A second inspector did not come until February 27th, at which point I was informed that an additional part should have been ordered along with the relay in the first place. That part is now not expected to arrive until March 4th. As a result of repeated misdiagnoses and improper repair procedures, I have now been without reliable heat for over seven days, with my home temperatures dropping as low as 30 degrees. I am extremely concerned about frozen or burst pipes and the potential for serious property damage. Despite paying monthly for your maintenance service, I have been offered: • No temporary heating solution • No discount • No service credit • No urgency to resolve the situation This situation reflects poor diagnostics, lack of quality control, and a complete failure to provide the service I am paying for. The inconvenience, discomfort, and risk to my property are unacceptable. I expect: 1. Immediate resolution of the repair. 2. Compensation or service credit for the extended loss of heat. 3. Reimbursement for any damages if pipes freeze or burst. 4. A formal explanation of how this repair was mishandled. I am documenting this issue and will escalate the matter further if it is not addressed promptly.
Dion J.
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Detroit Furnace has been servicing our unit for years and they are consistently timely, professional, and friendly technicians. Highly recommend them!
Renee T.
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Hit our awning, refused to cover damages just got a full reimbursement from YOUR insurance company. ( Also covered my deductible) Your refusal to pay us didn’t work out so well did it?
Julie M.
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I'm leaving this review after having Detroit Furnace come out to my home in sept 2025. To upgrade the whole system which is 2 Furnace unit and 2 Ac unit for 21k, And i remember they were super fast when i approved the replacement they next day to install and get paid After that problems starts comes one after one , one day no heat another day no cool , i might called over 5 times within 2 weeks after installation for same issues over heat or no heat, anyway as if today which after 2 months of installation I had a leak coming from my attic through my ceiling/wall because of new units they installed it seems the system not properly draining. I called first thing in morning and explain how the water is everywhere and missed up the flooring and ceiling but they dont care and the and the answer was is fully booked and the earliest would be next day , Detroit furnace get $21,000 out of me after parts + labor for replacing working good system i have nothing wrong with old system the only thing was the age is 20 years and time to replacement I will not be using this company in the future and I would warn you to be careful if you choose to use them. It was a waste of $21k, but it could have been a lot more.
Mike B.
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Subject: Compliment for Exceptional Service – Altin & Haydan I don’t have a complaint — I wanted to share a wonderful experience we had with Altin and Haydan. They came by to fix our furnace and were absolutely amazing. Both were professional, efficient, and respectful. They completed the work quickly and even took the time to wipe our floors afterward. They were truly some of the kindest and most courteous gentlemen we’ve had the pleasure of dealing with. Please make sure these outstanding professionals receive the recognition they deserve. I highly recommend DETROIT FURNACE, For any and all of your repairs. Thank you!
Ann Y.
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Detroit Furnace came out to repair my furnace via DTE warranty plan and they were absolutely amazing! On time, great communication and great techs. Mitch was fantastic! Note: I had a different repair facility ( can’t disclose their name) come out first and didn’t use the proper parts. But Detroit Furnace made it happen! Thank you!
Joseph F.
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We have had Jessie and Caleb come out. Both have been fantastic. The last visit was from Caleb. We had a faucet installed and it was recalled. This resulted in us having Caleb come out to replace it with a new one I had purchased. Caleb had suggestions about brands and was very helpful. Ultimately, there was a malfunction with the new faucet. Go figure. To our surprise, even in a time crunch, Caleb provided and installed a very nice faucet to use until we’re able to go grab another one. I’d definitely have both of them back out… highly recommended.
Latisha H.
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This company was absolutely fantastic. I can't say enough about them. I would highly recommend them to anyone having issues. They went through everything thoroughly and made me feel very secure in the decisions I had to make. Thank you to the crew that helped me. I so appreciate your work.
Barbara S.
About Detroit Furnace
Detroit Furnace says it has provided HVAC and plumbing work in the Metro Detroit area since 2012. Its work includes heating, cooling, plumbing, and indoor air quality services, with residential emergency service available around the clock.
Heating and cooling work from Detroit Furnace
The company names air conditioning service, AC repair, heating repair, maintenance, tune-ups, heat pumps, boilers, gas furnaces, electric furnaces, and ductless mini-splits. It says its heating repairs can be completed the same day for issues including pilot-light problems, odors, unusual noises, and insufficient heat.
For annual heating tune-ups, Detroit Furnace says its technicians tighten electrical connections, lubricate moving parts, and change air filters as needed. The company also says it can service any brand, make, or model, offers financing, and provides a satisfaction guarantee.
In Eastpointe, utility gas heats 89% of housing units in 2024, per the American Community Survey. NOAA normals for 1991-2020 show an average temperature of 48.4 degrees F, an average high of 57.4 degrees F, and an average low of 39.3 degrees F.
Detroit Furnace rating, reviews, and hours
Reviewers frequently mention technician professionalism, timeliness, communication, furnace and air-conditioning repairs, installations, and maintenance; the feedback also includes dissatisfaction with follow-up after repair and installation work.
The business is open 7:00 am to 9:00 pm Monday through Saturday and closed Sunday. Its address is on East 9 Mile Road in Eastpointe.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.