Diamond State Heat and Air
HVAC contractor in North Little Rock, AR.
In Diamond State Heat and Air's own words
We know a comfortable home or work environment is extremely important! When your air conditioning or heating systems are not working properly, no one is happy. At Diamond State Heat & Air, we can get your HVAC systems repaired and working properly in no time! Need new systems installed? In need of a second opinion to make sure you are choosing the right company? We will take care of you for all of your HVAC concerns. A properly maintained heating or air conditioning system can save you money every month - and we work with residential, commercial, and industrial clients to make sure your systems are running smoothly and efficiently!
- Trade
- HVAC contractor
- Business address
- 7706 Forest Rd, North Little Rock, AR 72118
- Telephone
- (501) 837-8118
- Website
- diamondstatehvac.com
- Hours
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- Monday7:00 am - 10:00 pm
- Tuesday7:00 am - 10:00 pm
- Wednesday7:00 am - 10:00 pm
- Thursday7:00 am - 10:00 pm
- Friday7:00 am - 10:00 pm
- Saturday7:00 am - 10:00 pm
- Sunday7:00 am - 10:00 pm
From the business's Google listing, checked Oct 2026
- Register
- AR register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Great customer service and response time!
Clark S.
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Called on Thursday to have them service our air conditioner. Angela answered the phone and was so nice. She got us scheduled for the next day. The owner showed us and took great care of us. Will definitely use them again. The owner even has a construction business and had someone come out Saturday to give us an estimate on some other work. Great locally owned business
Toni T.
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Fast, friendly and professional.
Curtis H.
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I previously posted a negative rating which ended up on this account. It needed to go to Diamond State Mechanical. I am truly sorry. While the owner of Diamond State heat and air made contact with me, he ended up correcting the errors made by the other company at no charge. Now this is true honesty which is rare in today’s business ethics. Thank you Charlie. If there were more than 5 stars, you would get them.
Joe
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Very professional, knowledgeable, and affordable. Thank you for all the help.
xiaoxiao J.
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Best ac company in the state. Prompt friendly service and their prices can not be beat
robert W.
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Shout out to Jeff and Charlie at Diamond State!! Fast, courteous, professional and VERY reasonably priced!! They help me keep this old house warm!!
James S.
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Every time we have called this company they have responded promptly . Had a contract with another a/c company and they were too busy to get to me after waiting 2 days. We switched!
Barbara C.
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Quick response, very good service. They fixed the problem really quick, good price, good quality of service, and very honest.
Novita S.
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Our warranty company sent Diamond the referral when our air went out on 6-22--24 They came out the next day and said they needed a part and would send for it right away. Apparently the co. only uses snail mail and will not answer calls only texts, but only once and then you are ghosted. They fixed our unit on 7-17-24. The worker who never gave his name did not seem to care that we were without for so long. I have reported them to the warranty company and will now follow with the BBB.
Patricia C.
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Called and the tech they sent out was great! He got me back up and running quickly and answered all my questions. I will call them again.
Elden M.
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What a great company I chose to fix my Heater/AC unit. It was pouring down rain and our technician Jason arrived on time and was a total professional!! The young lady on the phone Angela did inform us financing options, and was sweet and courteous. I would definitely recommend this company for anyone that needs repairs or servicing on their units.
Eric P.
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Charlie is a great 👍 friend of mine I finally used his business and it has truly been a blessing thanks Charlie and company
Tommy H.
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Very courteous and professional
Sheila F.
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As the temperature outside my house continued to drop last night so did the temp in my house. Woke up to 62 in the house. Called Charlie at Diamond State Heat and Air immediately. Why? Because, this past summer I called another company who charged me an arm and leg in repairs just for it to not work. Charlie came out fixed their mistakes and helped me hold them accountable, thus resulting in them not charging me a dime! and my Air worked great even through December. Royce, one of the crew showed up at 730 this morning and confirmed what I had been dreading, my old heating unit needed to be put down. He went and brought space heaters to help keep me and my pets warm, told me to block off unnecessary rooms. At 11 am he let me know that he was able to find a unit. On a Sunday. In the sleet and snow! It's now 2 pm and he's out there busting his tail before the roads get too bad. I can't express the gratitude I have for these guys. Thank you Diamond State Heat and Air for coming to my rescue again!
Jessica J.
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The past year has been the most comfortable for me and my family over the past twenty years I've lived in my house. Charlie and Jeff far exceeded my expectations when replacing all ductwork, the furnace and upgrading my condenser. I wouldn't think of calling, or referring, anyone else for HVAC needs. Very professional, honest about the work needed, and the price was far less than anticipated.
Ezra T.
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Over the past couple days Royce and his team have been replacing my ductwork and servicing the equipment. The experience was fantastic I ask a lot of questions and probably go into a lot more detail than a lot of people they’ve all been answered with honesty. The work has been done with quality and the results have been life changing. I would recommend them to anyone.
Kyle K.
About Diamond State Heat and Air
Diamond State Heat and Air says it handles HVAC repairs and offers second opinions for heating and air-conditioning decisions. The company works with residential, commercial, and industrial customers, and says it has more than 30 years of heat-and-air experience.
HVAC repair and replacement work
Its website names residential installations, repairs, and maintenance, along with commercial HVAC services. The company also names air conditioning work and says it installs new HVAC systems from Rheem and American Standard.
North Little Rock households use utility gas for heat in 53% of housing units, per the American Community Survey's 2024 figures. NOAA normals for 1991-2020 put the city's mean temperature at 61.3°F, with an average high of 72.1°F and average low of 50.4°F.
Diamond State Heat and Air reviews and hours
Diamond State Heat and Air has a 4.8 rating from 24 reviews. Review feedback includes favorable comments about response times, professionalism, and repair work, alongside critical feedback from some customers.
The company is open daily from 7:00 am to 10:00 pm. It says its combined team experience totals 60 years and that it serves North Little Rock and surrounding areas.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.