Duke City Heating & Cooling
HVAC contractor in Albuquerque, NM.
In Duke City Heating & Cooling's own words
Duke City Heating & Cooling is a family owned and operated company located in Southeast Albuquerque. We have been in business for more than 10 years with more than 20 years experience in the field. We are committed to providing you excellent service throughout your experience with us. We strive to schedule at times convenient for you, complete the job within budget and on time. Getting the job done right the first time not only saves you money, but also your time. 100% Customer Satisfaction – If something goes wrong, we will make it right!
- Trade
- HVAC contractor
- Business address
- 8300 Broadway Blvd SE, Albuquerque, NM 87105
- Telephone
- (505) 452-9972
- Website
- dukecityhvac.com
- Hours
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- Monday8:00 am - 4:00 pm
- Tuesday8:00 am - 4:00 pm
- Wednesday8:00 am - 4:00 pm
- Thursday8:00 am - 4:00 pm
- Friday8:00 am - 3:00 pm
- SaturdayClosed
- SundayClosed
From the business's Google listing, checked Oct 2026
- Register
- NM register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Couldn’t recommend Duke City less. They installed a new AC unit in November before my fiancé moved into our new house. I think all is well. Fast forward several months and all of a sudden there’s a scary water stain on a closet ceiling. Our TPO roof is pretty new and under warranty, so I called our contractor. Besides Duke City, we’ve had no work done on it. He immediately asked if we’d had a new AC installed because someone left a bunch of screws near the unit and stepped on them, leaving punctures in the TPO. The $2,000 repair is not covered by the warranty or insurance. I contacted Duke City with the all the photos and my invoice. I hoped they would help with the cost of this repair, but they’ve essentially said too bad so sad. My fiancé and I are getting married in May and money is tight. Now we have a fast spreading water stain with mildew and a new leaking roof that’s damaged by a company that won’t take accountability. I know it took a while to notice the damage, which was their excuse for not taking responsibility, but I find that incredibly disingenuous to say “sorry you didn’t notice the pinprick holes we left in your roof fast enough”. Sorry we live in the desert and it’s just now monsoon season so it’s the only time we’d be able to tell. Save your money and sanity. Choose any other company to do your heating and cooling.
Courtney C.
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I had the pleasure of Joey and team installing/upgrading our outdated system to a new Central Air and 2 stage Heater. Hands down exemplified why we go local as often as possible, not only was the team professional but they were friendly and such a joy to have around for the day. Duke City made the process so seamless and easy that we even invited them back for some electrical work. 10/10
Becky P.
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Duke City is the best, from the call for service to the guys coming out is awesome service and true consideration for the giving you the best service!
Debby G.
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Fantastic Service ! Tommy & Cole are very Professional and respectful and very knowledgeable ! I needed a New HVAC company and after meeting talking and seeing them work I Now Have A New Company to take care of my HVAC SYSTEM and plumbing etc ! Showed up on time too ! You can't get that now days ! I Highly Recommend Duke City ! Thanks Guys for explaining everything to me ! Awesome Job
Thomas
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Really great company! Did our mini split system in 2024, and some plumbing and electrical work this year. Really knowledgeable, and respectful workers. Joey and Tyrell were really helpful in troubleshooting all the issues that arose. Will definitely be hiring them for all my plumbing, hvac, and electrical work in the future!
Julian B.
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I've used Duke City for several projects. They have always showed up on time, worked efficiently, and priced product appropriately.
Tim V.
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I have only good things to say about Duke City HVAC, which installed a heat pump water heater in my garage. The owner, Mike Franco, offered many helpful suggestions that resulted in a better placement of the heater. He answered all my questions as well as some I hadn't thought to ask. The crew arrived on time, was efficient and polite, and left a clean workspace. The office staff has also been responsive to my needs. Considering all the electrical and plumbing work that had to be done, plus the preparation of the garage space, the price was reasonable. I'm very pleased with the heater and so grateful for the work done by Duke City HVAC. I'd hire them again, and I recommend them highly.
Susan P.
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Idk about their services but I bet they get to you on time, car #2 has a wild driver 😂
Megan G.
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We are very dissatisfied with the billing of the repair that Duke City heating and cooling did on the mini split in our home. I paid the amount in full for them to diagnose and repair our unit. Unfortunately, on the day they came out, tech support for our unit was out for that day so they had to come out two days later. The day they came out the repair was completed and I was never made aware of any additional charges. Two months went by, and we received a bill in the mail for an additional $255 dollars for refrigerant. We feel this should’ve been communicated the same day or at most a day or two later informing us this going to be billed in addition to the repair that was completed. I truly don’t understand how you as a business owner can justify billing a customer two months later. I feel it’s very unwarranted not good customer service. For this I am giving a 1 star review.
Mike D.
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So very pleased with the service I received. The work was done thoroughly and the steps explained professionally. I was even given suggestions for the future of my cooling/heating needs. I will definately use them again and recommend to others.
Lori S.
About Duke City Heating & Cooling
Furnace, boiler and air-conditioning work
Duke City Heating & Cooling says it has more than 20 years of experience repairing Albuquerque homes. Its work includes furnace repair, maintenance and installation, boiler repair and maintenance, air-conditioning replacements, AC repair, and indoor-air-quality work involving vents and ducts.
The company also describes electrical installation and plumbing work, including work connected with heat-pump water heaters. It says commercial boilers are among the equipment it addresses, and it offers financing.
Albuquerque heating and cooling conditions
In Albuquerque, utility gas heats 76% of housing units, per the American Community Survey’s 2024 figures. NOAA normals for 1991-2020 show a 55.6°F mean temperature, a 70.0°F average high, and a 41.3°F average low.
Reviewers commonly mention punctuality, clear explanations, efficient work, and staff professionalism, while the reviews also include unfavorable experiences.
Hours and stated guarantee
The business is open Monday through Thursday from 8:00 am to 4:00 pm, and Friday from 8:00 am to 3:00 pm. It is closed Saturday and Sunday.
For furnace installations, the company says it backs its work with a 100% satisfaction guarantee. Duke City Heating & Cooling names Albuquerque as its community.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.