Gateway Air Conditioning & Sheet Metal Co., Inc.
HVAC contractor in El Paso, TX.
- Trade
- HVAC contractor
- Business address
- 3117 Rosa Ave, El Paso, TX 79905
- Telephone
- (915) 533-1756
- Website
- gatewayac.com
- Hours
-
- Monday7:00 am - 4:00 pm
- Tuesday7:00 am - 4:00 pm
- Wednesday7:00 am - 4:00 pm
- Thursday7:00 am - 4:00 pm
- Friday7:00 am - 4:00 pm
- SaturdayClosed
- SundayClosed
From the business's Google listing, checked Oct 2026
- Register
- TX register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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I highly recommend Gateway Air Conditioner! The technicians went above and beyond to troubleshoot our AC problem. They took the time to carefully trace the issue and determine exactly what was causing the problem, even though they ultimately discovered that the issue was not an AC problem. They were professional, patient, thorough, and genuinely wanted to help us find the answer rather than simply make a repair. I really appreciated their honesty and dedication. Excellent service from a company that truly cares about its customers! Thank you
Gloria D.
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The employees were very helpful with the cooling of the unit. Fixed the problem quickly.
Rita E.
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Andres provided excellent service from start to finish. He was honest, transparent, and thorough in explaining the work that was completed. He also took the time to provide us with helpful advice and recommendations, which we truly appreciated. It’s refreshing to work with someone who takes pride in their work and genuinely cares about providing quality service.
Edward A.
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I just wanted to take a moment to share how happy I am with your service. Everything is cool again, and I truly couldn’t be more pleased! Alex, thank you for your outstanding work—you made me feel like I was your only customer. I really appreciated your timeliness, honesty, and the care you put into explaining everything. It’s not always easy to find service that is both reliable and reasonably priced, but you absolutely delivered. Stephanie, I also want to thank you for your excellent customer service. Your kind and knowledgeable demeanor made the entire experience smooth and reassuring from start to finish. It’s clear your team values professionalism and customer care, and it really shows. I will definitely be recommending Gateway Air Conditioning to others! Thank you again for such a positive experience. Melissa Lopez
Melissa L.
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Thank you so much to the crew at Gateway AC for being so wonderful with our new AC unit for our home. We needed a completely new unit installation and they assessed what we needed promptly and were extremely proficient in the whole process. The crew that made the necessary modifications with the AC unit, furnace, electrical panel, and thermostat were very professional, friendly, compassionate and knowledgeable. I highly recommend Gateway AC for all your HVAC needs!
ed G.
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Excellent staff, I recommend this company 100%.
Tony C.
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Fast and professional service. Was pleasantly surprised at quickly my HVAC system was diagnosed and fixed. Well worth the call! Gateway is my go to now! I highly recommend them
Alex V.
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Awesome work, our AC went out and they were able to diagnose same day, and repair with parts under warranty the very next. Appreciate their work and no hassle about warranty claims.
Stephen W.
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My air conditioner stopped working one day so I called these guys and they sent a technician the following day. The technician was quick to diagnose the issue. Turned out to be that the TXV was bad. I asked him a few questions. He answered confidently and truthfully. Got a quote the following morning. I called back and asked them to schedule the technician to come out. The technician showed up early on the scheduled date and fixed the issue pretty quickly. The whole process from the first call to get a diagnosis to scheduling and finally to fix the issue was pretty seamless and quick. I highly recommend this company.
Elizardo B.
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Great and fast customer service!
Gerardo A.
About Gateway Air Conditioning & Sheet Metal Co., Inc.
AC repair and custom ductwork in El Paso
Gateway Air Conditioning & Sheet Metal Co., Inc. names AC repair among its cooling work. The company also describes system installation, indoor air quality work, HVAC repair, scheduled maintenance, heat pumps, and heating repair.
The company fabricates custom HVAC ductwork for residential and commercial projects. It also advertises emergency service, custom HVAC installation, and guaranteed workmanship.
Gateway's rating, reviews, and weekday hours
Reviewers most often mention prompt diagnosis, repairs, explanations of the work, professionalism, and staff assistance; several also describe installation work involving air-conditioning equipment, furnaces, electrical panels, thermostats, and ductwork.
The business is open Monday through Friday from 7:00 am to 4:00 pm. The company also offers instant financing.
Carrier equipment and El Paso heating
Gateway is a Carrier Factory Authorized Dealer.
In El Paso, utility gas heats 72% of housing units, per the American Community Survey's 2024 figures. NOAA normals for 1991-2020 give the city a 65.0°F mean temperature, 78.7°F average high, and 51.4°F average low.
The company also names emergency service among its available work.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in El Paso
About El Paso
| Population | 683,012 (2025) |
|---|---|
| County | El Paso County |
| Average yearly snowfall | 1.5 inches |
| Heating degree days | 2,351 |
| Most common heating fuel | Utility gas |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.