Hill Country Pro HVAC
HVAC contractor in Austin, TX.
In Hill Country Pro HVAC's own words
Hill Country Pro HVAC, DBA Gemini Mechanical, is proud to serve the Central Texas area for more than 20 years. We pride ourselves on exceeding customer expectations in our design process, our service, and the products we provide. In addition to our own inventory we are centrally located among the top supply centers for hvac/r products in Central Texas. If you have been waiting over 48hrs for a part, contact us to see if we get you back online that day. We can be to your office or home anytime you desire. Our fleet of technicians cover from Houston to Waco to Austin to San Antonio to Marble Falls. We repair Ice Machines We repair Freezers We repair Ovens We repair HVAC We repair Fryers We repair Pizza Ovens We repair Reach In Coolers
- Trade
- HVAC contractor
- Business address
- 2105 Donley Dr #300, Austin, TX 78758
- Telephone
- (512) 244-3436
- Website
- hcprohvac.com
- Hours
-
- MondayOpen 24 Hours
- TuesdayOpen 24 Hours
- WednesdayOpen 24 Hours
- ThursdayOpen 24 Hours
- FridayOpen 24 Hours
- SaturdayOpen 24 Hours
- SundayOpen 24 Hours
From the business's Google listing, checked Oct 2026
- Register
- TX register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Worst AC company ever. Our ac has gone out so many times since they replaced our old unit is 2022. It is out again and when our new ac company came out they advised us that we should replace the whole unit because Hill Country put in a 2016 in our home as a new unit in the year 2022!!!! We have owned this unit for four years and it is Maytag that they don't even make anymore. We called Hill Country to address this with them and let them know that the unit needs to be replaced and they told us there was nothing they could do about it. It is still under the five year warranty but they put in a 2016 unit telling us it was new unit. They told us we couldn't even reach out to their vendor because they didn't know who they purchased the AC unit from. Wow so unethical and they could care less!!!! now $17k later we are getting a new unit from a new legit company and have to say goodbye to a unit we've only had for four years!!!! please do not use this scam-artist company!
Virgina M.
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Tony provided quick, friendly and expert service for our geothermal AC units. It’s hard to find that expertise and quality. I highly recommend!
Glenn S.
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Tony and the rest of the team at Hill Country Pro make house management a breeze. Thankful for their attention to detail from scheduling to service and follow up. Thanks Team!!
Martin R.
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They know what they're doing.
Mic H.
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While HVACs are complicated and finding a true HVAC expert is really hard, Hill Country Pro has several of them who are experts: Tony Johnson for instance has a lifetime of experience in this area ( including geothermal). I would not waste money on a bunch of bozos and create grief. Call these guys and ask for Tony. Period.
Iraj R.
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Jaime is the BEST of the BEST and Jessica is AMAZING!!
Robert N.
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Fast friendly service
Robert R.
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We recently had a very frustrating experience with Hill Country Gemini Pro during the installation of a commercial HVAC unit. A recent inspection revealed that they installed an incorrect heat kit instead of the correct commercial heat kit. This is a serious mistake for a commercial system, as it could impact its performance and whether it meets proper standards. Unfortunately, this was not the only issue we had. When the technicians were on-site for the installation, their work was far from professional. While removing the grid system to install the unit, they damaged the sheetrock and left a mess behind. To make matters worse, employees overheard the technicians making comments like, "Oh well, this isn’t our liability," which was extremely unprofessional and concerning. When we later reached out to address the heat kit issue, we provided proof from another technician, but Hill Country Pro refused to take responsibility. They claimed that since the unit had been working for two years, there was no problem and said fixing it would require additional charges. Their 30-day warranty was also used as an excuse, which feels unfair for an issue that took time to uncover. Overall, the poor quality of their work, lack of accountability, and dismissive attitude make it clear that Hill Country Pro does not value professionalism or customer satisfaction. We cannot recommend their services and encourage others to think carefully before working with them.
Crystal B.
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Very responsive and professional.
Dorothy J.
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I had my wine room chiller evaluated and replaced and my experience could not have gone better. From the staff at the front office, to scheduling and the service department, everyone was very professional and was able to accommodate what I was looking for. The service team was very professional, knowledgeable, very nice to talk to. I have the team on the top of my list if I need any help with my home. I will definitely call them again.
Nieves A.
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Organized, Professional, helpful, knowledgeable, Fair, and caring Hill Country have helped me several times with different items. Definitely recommend -Restaurant Manager
Daniel C.
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We use them for 6 restaurant locations and can’t speak highly enough about their team and services. We use them for all of our HVAC and cold side needs as well as ovens and installs. They are our one stop shop for all of our needs. The entire team is super professional and always fast.
Justin D.
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Super friendly service, good people
Galen H.
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Excellent service, which motivates him to return with great confidence.
Ramon H.
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Awesome service and fixed our AC problem
Waco S.
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I can't recommend Hill Country Pro enough. They repaired my HVAC unit and ducts and vents in a house that my family owned in Austin and even though I was living in Cypress at the time, I knew I could count on them and they communicated with me and kept me up to speed on how things were going.
Kelly H.
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We are incredibly pleased with the service Gemini has provided our church. Shad and Dustin went above and beyond to meet our needs, and have been extremely responsive with any question or concern we have had, even after the job was completed. Seriously, we can't thank them enough for all they've done!
The C.
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Paul, Scott, Jesus, and Dustin were here to replace our AC at the office. They were such a nice group and got the job done quick :) Thank you guys for saving the summer!!!
Holly R.
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I give one star because that is the lowest you can go. I had two brand new units installed at my place of business one year ago today during the build-out. The total cost was over $10,000. They have never worked to my satisfaction. I have placed service call after service call. I was asked to buy a thermometer and send them pictures to prove that the thermostat was faulty - this was after they moved it and left a gaping hole in the wall for months. In fact, the units perform so poorly I hired another company to come in and make sure they were new units. They are new units, however, several shortcuts were taken in the installation that will shorten the life of the units. I notified Gemini and asked them to correct the problems but to this date I don't know that it has been corrected since I can't get on the roof to check fan belts, drain connections, etc. I can't say how disappointed I am with this company and with my general contractor for hiring them. Once again today I am waiting for service with a thermostat that reads 68 degrees but the humidity inside is closer to 80%. Since my business caters to children and their parents the environment is very important. When your clients ask if the air conditioner is out again you know you have a problem. I highly recommend you use someone else.
Megan A.
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The A/C at my office stopped working 2 weeks ago, and I called Gemini Mechanical who had but my system in 6 years ago and has helped me with some other A/C related services since then. They are always so great, efficient, responsive, and fair. I will keep using these guys over and over again because they do such a great job and treat people fairly. Try then out - will will be glad you did - I was!!
Bryan J.
About Hill Country Pro HVAC
Refrigeration repair and HVAC work at Hill Country Pro HVAC
Hill Country Pro HVAC says it repairs ice machines, freezers, ovens, fryers, pizza ovens and reach-in coolers alongside HVAC equipment. The company operates as Gemini Mechanical and describes more than 20 years of work in Central Texas.
Its website names commercial refrigeration service, planned maintenance and commercial HVAC repair. It also names air-conditioning work, heat-pump repairs and installations, and residential, commercial and industrial HVAC projects.
Austin work and around-the-clock availability
Hill Country Pro HVAC says it serves Austin on projects of different sizes and offers emergency service 24 hours a day, seven days a week. Its published hours are open 24 hours every day.
The company says its technicians work from Houston through Waco, Austin, San Antonio and Marble Falls. It also says financing is available for project budgets.
In Austin, electricity is the primary home-heating fuel for 57% of housing units, per the American Community Survey for 2024. NOAA normals for 1991-2020 put Austin's average temperature at 68.2°F, with an average high of 79.7°F and average low of 56.7°F.
Reviews of Hill Country Pro HVAC
Hill Country Pro HVAC has a 4.5 rating from 30 Google reviews. Reviewers often mention technician expertise, responsive scheduling, professional service and work on geothermal, restaurant and refrigeration equipment; the reviews also include dissatisfaction with installation work and follow-up.
For a buyer weighing the company, the measurable points are its 24-hour schedule, the 4.5 rating across 30 reviews, and the range of HVAC and refrigeration work it names. The company says it has handled Austin-area projects for more than two decades.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in Austin
About Austin
| Population | 1,002,632 (2025) |
|---|---|
| County | Travis County |
| Average yearly snowfall | 0.2 inches |
| Heating degree days | 1,741 |
| Most common heating fuel | Electricity |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.