Hometown Heating, Air & Electric

HVAC contractor in Cedarburg, WI.

In Hometown Heating, Air & Electric's own words

We provide a vast array of products and excellent service, but what separates us from the competition is our dedication to the people of Milwaukee. We are committed to providing high-quality in-home comfort for our friends and neighbors throughout the Milwaukee area. Our process is a meticulous one that starts off by understanding the home and the homeowner. We get the job done quickly and correctly so our customers can enjoy the benefits of cooling and heating units. Our team of certified HVAC and Electrical technicians are licensed by the state of Wisconsin, and we make sure that they have all the supplies and technology to meet every customer’s needs. Give Hometown Heating, Air, & Electrical a call today for all of your heating and cooli

Trade

HVAC contractor

Business address

N52W5338 Portland Rd, Cedarburg, WI 53012

Telephone

(262) 510-2215

Website

yourhometownheating.com

Hours

Monday8:00 am - 5:00 pm
Tuesday8:00 am - 5:00 pm
Wednesday8:00 am - 5:00 pm
Thursday8:00 am - 5:00 pm
Friday8:00 am - 5:00 pm
SaturdayClosed
SundayClosed

From the business's Google listing, checked Oct 2026

Register

WI register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.9 (687)

BEWARE! This dealer did not honor my certified warranty from American Standard for a furnace that was installed by one of their acquisitions.

C. M.
I called Hometown due to an outlet that was not working. I received AI and was provided days that were available but no time frame could be established. I asked to speak with a human and was told the same thing, more or less, but I was offered an 8 am - 10 am appointment on a Saturday. Around 8:40 am that Saturday, I received a text message from "Best Electric," stating they were working on getting an electrician and would get back to me. I was appreciative of the communication, although, a little confused about "Best Electric." About an hour later, I texted asking if someone was still coming. They apologized for the delay and said someone would contact me 30-45 minutes prior to arrival, and that was the last I heard. Around 12:30, I sent a text "thanking" them for their lack of courtesy in not informing me that no was coming. Over an hour later, I received a response advising they would check with their dispatch team. About ten minutes after, I was told they would have to reschedule, as jobs ran longer than expected. I can understand things running long, but no one had any thought to contact me. They said they could come on Tuesday and, with some reluctance, I told them I needed a guaranteed 8 am appointment. They said it would be between 8am - 10am. At that point, I was done. I have used Hometown a couple times before, and everyone was prompt and professional. I'm guessing the lack of customer service comes into play now that they are part of ABC, which is really unfortunate. I also don't know how there can be no appointment time frames other than the first in the morning. In regard to the text messages, I have no idea if I was communicating with a person or AI. Unfortunately, I will not be using Hometown - or ABC- again.

Trish S.
Amazing local company-really saved my family big time-see Tyler over there if you want the job done right!

Nate T.
Very easy to work with and did their work efficiently. Did a great job of explaining what was installed and how to use it. Flexible with changing needs and communicated very well. Update 4/19/2026 — Existing customers were never informed that ABC Plumbing, Electric and whatever was merging or acquiring Hometown Heating and Cooling here in Cedarburg. We were quoted over $5,000 for three sconces, adding a light and changing out a few switches in our bathroom remodel. We also were never notified of upcoming service for our A/C — we were just put on a schedule and expected to make it work. ABC has been terrible to deal with and can't recommend working with them ever to anyone. Overpriced, try to upsell you at every turn and don't care about customers.

Andrew C.
Highly disappointed in this company. I value small local businesses and when my AC system failed, I called on Hometown to quote my system. The quoting process was a great experience and seemed very local, friendly, and caring. And they could get my new system installed quickly. Ultimately, I had them install the new system. Now, is when things have gone downhill. After install I was never invoiced, I called asking about invoicing and warranties and was told warranty would be filed upon payment. I stated I was never invoiced and asked if I could drop a check at the local Cedarburg office, was told yes, no problem. Drove to the location only to then be told this is only a warehouse location and no one could accept payment. I then processed payment online weeks ago and still no communication on my warranty paperwork. I call and it never rings through only getting a "User Busy" message. I really feel like I fell into a bait and switch by this company. I wanted to deal with a small local company for a reason, they just care more about their customer experience. Now I have a brand-new system installed by a company that refuses to communicate with customers. Majorly disappointed.

Kara C.
This company has been sold to ABC heating and cooling and is no longer a local Cedarburg company. This is deceptive and not mentioned on their website. An appointment was made without an appointment window and canceled at 2:30 PM after waiting all day for a technician. I cannot comment on whether or Not they would’ve done a good job as I will not be giving them a second chance.

Fernando C.
Recent bad experience with this company. Then I learned that it was sold a couple months ago to ABC Plumbing (as an aside - the sale was not disclosed or notified to customers or the public - and that's just very poor form). Only through intervention by the prior owner did things get resolved for us.

Jim B.
Had our first maintenance visit since Jeff retired, MIke was awesome, everything was done perfectly, he is very and was very courteous and polite.had our 2nd maintenance this time on the ac unit, Joe was outstanding did everything perfect, the only thing I question is the oil he offered to add to the system and upon research on the internet, this product is designed for older systems and manufactures don't have to honor the warranty if this product is added(I believe our compressor has a 10 year warranty and the system is only 3 years old)I would suggest your technicians don't offer this product unless the system is 10 years or older, same as any other mechanical unit.also, would prefer a phone call and voice message as a reminder for service as I never saw the email reminder back in March and first had the ac serviced in june. UPDATE: Had an appointment scheduled for an a/c maintenence tune-up for July 8th, made this appt well over a week ago, and waited the whole day for a call, finally was called at approx. 245pm and told that they can't make it today.the problem with this is instead of wasting our time the whole day waiting, we should have been notified in the morning or night before with an apology and rescheduling early enough as to not inconvenience the customer, this is not the way a reputable company should do business if they want to keep customers.I did make a future appt for a week and a half from now, but that does not make up for the wasted day today.

David G.
Jeremy was friendly and professional! He quickly found the problem with my heating system and got us back up and running in no time! Thanks Jeremy!

Tomara O.
Always great prompt service!

Daniel B.
Hometown is terrific. Jose is a great technician. The company recently merged with a Chicago firm. We were not notified. I’m a little worried about how this change will affect their excellent service. We will be monitoring closely.

usmuhs
Joe Turecek and his assistant did a great job for us today. Efficient and professional in all regards. He found our unit was still under warranty so parts were covered. Cost of service was reasonable. This is another good experience with Hometown HVAC staff!

John M.
A/C unit and furnace checked out. Everything was in working order. Service tech was very polite and respectful.

Gerald B.
Our technician Jose was polite and efficient and a pleasure to work with. I recommend Hometown to our neighbors.

Jonathan M.
The team did a fantastic job- from the estimate, to the scheduling and then the install- everything went flawlessly.

Rose K.
Excellent service! Our service person Jared was great! Knowledgeable, efficient, well mannered. Excellent experience.

Jeffrey L.
The technicians have all been very courteous, timely and professional. Have been very happy with the service. Have used this HVAC company for 14 years now—absolutely no complaints! Alyssa was great!

Bridget C.
Jarred Anderson was fantastic, friendly, knowledgeable and and efficient👍

Chuck P.
I’ve used Hometown for a furnace install and an AC tuneup and both have been fantastic with the depth of knowledge, communication, and skill-level. Would highly recommend!

Gavin F.
Our Techs Joe and Jimmy friendly, skilled, snd offered us good suggestions to improve indoor air. We always appreciate their well trained quality team ! Thank you.

Joe C.
Great service and Joe Turecek was great!

Bill E.
I had a very bad experience with the previous company so I decided to look at Hometown Heating for a repair on my humidifier. They sent Joe who did a phenomenal job and I also ended up signing on with them for an ongoing maintenance contract. Joe has been incredible. Highly recommend.

Mark R.
Excellent experience eith annual inspection and service of home AC. Technician was very thorough at checking my air conditioning system. He clearly explained the status of the system when finished. Very impressed with the qualification and professionalism of the technician. Highly recommend Homerown Heading, Air and Electric!

Gary C.
Excellent service and repair tech is always very knowledgeable. Great company to work with.

Rob G.
The young man was very nice and polite but I didn't have any filters at the house and they normally put a new one in for me and he didn't. For what I pay for maintenance I should have gotten at least a free filter..

Renee R.
Connected with this company through Glendale Chamber of Commerce. I needed a new furnace. They responded immediately and within 2 days my furnace was replaced! Everything from a to z was impeccable!! I was updated throughout the services via email and the servicemen Jake, Mike, Oleg, and Nick were efficient, professional, respectable, and a general joy to have in my house. I purchased a maintenance package from them and it proved to be an excellent investment. Totally and HIGHLY RECOMMENDED!

Deborah B.

About Hometown Heating, Air & Electric

Hometown Heating, Air & Electric includes indoor air quality assessments and solutions among its Cedarburg work. The company also names heating, air conditioning, electrical work, maintenance, ductless mini-split systems, and twice-yearly heating and cooling tune-ups with a 78-point inspection.

Heating, cooling, and electrical work in Cedarburg

The company describes residential and commercial electrical services alongside its HVAC offerings. It says it serves customers throughout Milwaukee County and offers financing. Its stated maintenance work includes planned inspections for both heating and cooling equipment.

Cedarburg homes use utility gas in 81% of housing units, per the American Community Survey. NOAA normals for 1991-2020 put Cedarburg's average temperature at 46.2°F, with an average high of 54.9°F and average low of 37.4°F.

Hometown Heating, Air & Electric's rating and weekday schedule

Hometown Heating, Air & Electric has a 4.9 rating from 687 Google reviews. Reviewers frequently mention prompt work, courteous technicians, problem finding, and explanations of installed equipment; other comments raise concerns about scheduling, communication, and warranty questions.

The company is open Monday through Friday from 8:00 am to 5:00 pm. Its service mix also includes air-conditioning repair and supply, furnace repair, plumbing, drainage service, and heating-contracting work under its Google categories.

The company says its HVAC and electrical technicians are certified and licensed by the state of Wisconsin.

Indoor air quality and ductless mini-split options

Indoor air quality work and ductless mini-split systems are named alongside conventional heating and cooling services. The company presents its work as beginning with an assessment of the home and homeowner before equipment work is carried out.

Financing is available through the company. Its Cedarburg services span both household and commercial electrical needs, as well as maintenance intended to keep heating and cooling systems checked twice each year.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.