James Heating & A/C, Inc

In James Heating & A/C, Inc's own words

James Heating & A/C, Inc was founded in Lexington in 1967, and we’ve been part of the heating and cooling services industry ever since. We have a professional, knowledgeable and fully trained crew, so you can depend on the quality of our work. We’re committed to finishing the job quickly – and correctly – 100% of the time. Your whole-home comfort is our priority. James Heating & A/C, Inc is right here in Lexington to meet your heating and cooling service and product replacement needs. Give us a call today or schedule an appointment online.

Trade

HVAC contractor

Business address

1733 Giles Rd, Lexington, NC 27295

Telephone

(336) 853-6070

Website

jamesheating.net

Hours

• Monday8:00 am - 5:00 pm
• Tuesday8:00 am - 5:00 pm
• Wednesday8:00 am - 5:00 pm
• Thursday8:00 am - 5:00 pm
• Friday8:00 am - 5:00 pm
• SaturdayClosed
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

NC register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.8 ★★★★★ (55)

• these guys have never failed us ,we bought the house three years ago and we called them for an issue and were there within a couple hours, always fair on there prices and always there when they say ...will forever keep them on our contact list for repairs, always gentlemen and explain everything to us. HIGHLY recommend

  Ed K.★★★★★

• I needed a Lennox Thermostat replaced, and was given this businesses number by the Lennox company. I reached out on Monday, @11:50am. BUSINESS HOURS!! to what I thought was the wrong number because the woman only said "hello". I had to ask if it was James Heating and A/C. After I inquired, she proceeded to be rude in tone and rather condescending as if I did something wrong by confirming I had the right number. I asked if I could get information about the part I needed. She said " the person you need to speak to is not here, do you want to leave your number?" I said, " no, you guys are unprofessional and I will contact someone else." If this is the manner you conduct business, you can keep that negativity to yourself. Karen should have answered as a professional business, not a personal phone. Is this a cell phone you write off as a business line?? Perhaps IRS needs to audit you. Because its personal, not business. These women with attitudes do not need to answer telephones. You will always turn away the opportunity to build rapport and a good respectable name. I will inform Lennox of your disrespect to not only your name, but theirs as well. Respectfully.

  shareen R.★★★★★

• I can't even begin to put into words just how amazed I am with James Heating and A/C. I am a new customer and I will remain one forever. It took less than 2 hrs from the time I called this morning to the time they came out and fixed everything. This was an easy fix for them but the speed of even coming out amazes me. I have never had any service act so fast. I highly recommend!

  Amy M.★★★★★

• This company was recommended to me by the previous owners of this house over 10 years ago and I wouldn’t trust anyone else. I had another company offer me a free inspection of our systems. Electrical, plumbing, hvac. The company quoted thousands to clean the dust from the inside of the unit, ductwork, etc. I called James H&A and they came out. All was perfect and I didn’t need anything. You can trust these people!!! Thank you James Heating and Air for taking care of us for over 10 years!!

  Mark W.★★★★★

• I called James heating and air at 11:00 this morning. At 1:00 I received a call from a service technician. Sam and David were on their way to our house. They accessed the problem and started troubleshooting. Not only did they fix the problem, they also cleaned the air coils that were very, very dirty. I highly recommend James Heating and Air for any A/C or Heating problems that you might have. Sam and David were very professional and great to work with! Thank you both so much for your help!!!

  Larry G.★★★★★

• James heating and air are real honest. I had to call a different company that came out on a Sunday because they weren’t open on weekends. They wanted to sell me a new system . when I could tell they weren’t honest.i called James heating and air . Sam knew exactly what it needed had it up and running in an hour with wiring only being replaced. Next time I will suffer through the weekend without ac. honesty and knowledge Sam has it . Thankful for all the help and not trying to spend more money on a unit that didn’t need to be replaced . Thank you Sam your are much appreciated.

  Irash I.★★★★★

• My oil furnace kept cutting off. After 2 other companies coming out and not being able to figure out what was wrong, David came to our rescue. We sure appreciate it and will recommend you to everyone!

  kayla B.★★★★★

• Absolutely fantastic service from James Heating & AC! I own a business and their prompt response in getting my AC fixed allowed me to remain open for my clients. I highly recommend their services!

  TERESA B.★★★★★

• James HVAC has always done me right on service and price. Most often same day/ next day service calls. No upselling and honest techs that explain what they are doing and recommend!

  Thomas C.★★★★★

• James Heating & A/C are experts at what they do. They are very friendly, courteous, and professional. They know how to fix it. They will answer just about any question you have regarding your heating and AC systems. They've been in business since before I started losing my hair at 17. It doesn't matter if you get David, Sam, or any of the others, they are the ones you want to call.

  Bob S.★★★★★

• Called them for a breaker on the frame tripping. Came out said they fixed it. Also removed freon for unit. Following week I called them up again breaker was still tripping. They said they don't work on mobile homes. They didn't stand behind their techs work. Offered nothing but to tell me to call someone else. Now I have ac on and unit is freezing up like it needs freon. Makes me wonder if they did that to get a call back in summer.

  Joshua W.★★★★★

• Sam did a great job working on my HVAC system. He was very knowledgeable, professional, and had a great personality. I would highly recommend James Heating & A/C, Inc. to anybody having heating and air conditioning issues. G Gann

  Gene G.★★★★★

• I called this morning due to my heat not working & David was able to come out the same day- very professional & informative. Wonderful company & will be using them in the future. Thanks guys!

  Breanna S.★★★★★

• James Heating & A/C sent Sam to my home bright and early. He was very nice and fixed all of my problems. I have been with our air in 2 of my ducts for 7 years. They had been clogged potentially while the home was vacant. Sam came in and fixed the issue with no problem. Sam also addressed the issue with my air handler in the crawl space dripping. He checked my unit outside and changed my filters. All in a very reasonable price. Couldn’t be more pleased and the honesty of this company. Will reccomend them in the future.

  Heather P.★★★★★

• I can't even begin to say enough good things about these kind folks. They came out on a Friday, yes Friday, and fixed my 82 year old dad's air conditioning, and then came out on that same day, Friday, and fixed the unit at my business. They are honest and dependable. All of the men and the kind ladies that answer the phone are very nice. I highly recommend them.

  Lisa H.★★★★★

• This is an awesome HVAC company. From the people that answer the phone to the service techs that come to the house. My system broke last night and they were here first thing this morning. I have a 16 year old system and I'm thankful that they keep getting me up and going and they always do it fast and at a fair price I would not hesitate to recommend this company for your A/C - Heating repair ! Thanks again

  Chris A.★★★★★

• My family enjoys working with James Heating and A/C. We have known them for over a decade. Their products are the highest quality and their service is fast, efficient and done right the first time. I had them install units in our old home. It was a huge challenge and required expertise and creativity. Not only did a 150 year old house get to experience climate control for the first time, but the price was affordable, the warranty for 10 years, and the routine service timely. We have them starting another project for us. Relationship are about trust and we trust this company. You should to. Dan

  Daniel F.★★★★★

• We have used this company for 2 years and have had nothing but excellent response time and service! They found and fixed the problems with our floor furnace quickly and professionally! We could not ask for better techs than Sam and his crew!

  David R.★★★★★

• The service technician was professional at repairs made to the copper tubing. Roofing Company had driven a nail into tubing . Sam was able to save most of the freon and capture in the unit. Very fortunate to have a knowledgeable technician with your company. Thanks Kent

  Kent E.★★★★★

• Professional on time always great

  Scott G.★★★★★

• ***Final Update; Sam and Austin came out and replaced our indoor unit. The roaring sound is gone and the unit keeps the indoor temperature to the setting. **Update, David has come out and agrees that the motor is failing. A new motor is under parts only warranty. Will update again when/if the motor is installed.** James Htg and A/C installed a mini-split by Lennox in our tiny house. The unit has NEVER worked properly and James refuses to honor the warranty and replace it. We have had them out on several occasions and they don’t understand how the unit works. They are installation only on mini-splits. Every time they come out they have a different excuse for why our unit makes an horrendous noise continuously. After having them do service calls on our unit for 3 years now they won’t even return our phone calls. If someone says they are going to use James Htg & A/C for your installation, do yourself a favor and request a different company.

  Cathy B.★★★★★

• Highly recommend them! My A/C was out and I called and they came the same day to figure out what was wrong with it and also fixed it that day! I was so very appreciative of the work they done. Very nice crew as well.

  Kali E.★★★★★

• Outstanding company!! I only deal with James Heating and air.

  Tony S.★★★★★

• Service was quick and technicians were very nice and knowledgeable.

  Mande B.★★★★★

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About Lexington

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.