Penguin HVAC

In Penguin HVAC's own words

Penguin HVAC is a trusted HVAC contractor serving Vancouver and the Lower Mainland with reliable heating and cooling services for homes and businesses. Our licensed technicians specialize in furnace repair and installation, air conditioning repair and installation, heat pump installation, ductless mini-splits, HVAC maintenance, thermostat installation, indoor air quality, and emergency HVAC services. We provide honest pricing, responsive service, energy-efficient solutions, and quality workmanship to keep your property comfortable year-round. Whether you need furnace repair, AC service, a heat pump, or routine HVAC maintenance, Penguin HVAC delivers dependable heating and cooling solutions in every season.

Trade

HVAC contractor

Business address

7777 Royal Oak Ave #309, Burnaby, BC V5J 4J8, Canada

Telephone

(778) 653-3044

Website

penguinhvac.ca

Hours

• Monday9:00 am - 5:00 pm
• Tuesday9:00 am - 5:00 pm
• Wednesday9:00 am - 5:00 pm
• Thursday9:00 am - 5:00 pm
• Friday9:00 am - 5:00 pm
• SaturdayClosed
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

BC register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the provincial licensing body.

Google Reviews

4.9 ★★★★★ (108)

• Riley was great. Informative, friendly, and fixed the issues I had. Would use them again.

  Mike H.★★★★★

• Riley from Penguin HVAC provided great service and was able to solve our issue in a timely manner, really appreciated his help!

  Kerry W.★★★★★

• Riley identified the fried capacitor in my AC unit and fixed it on the same day. Just in time for the heat wave. Great knowledge and communication. Upfront and transparent pricing, reasonable rates. Very happy with the service.

  Waris B.★★★★★

• The previous HVAC tech was unable to fix the ac issue in my house. he referred me to Riley. Riley came by and spent a few hours on my unit and got it working. he went above and beyond and I could not be happier with the service. Highly recommend his service because he will get it done 100%. Super satisfied customer!!!

  Eric C.★★★★★

• We recently had Penguin HVAC come out to correct a couple of issues with our heat pump, and we couldn’t be happier with the entire experience. From the very beginning, Riley, the owner, made a great impression. He was genuine, honest, and took the time to thoroughly assess the issues. Rather than offering a quick fix, he came up with a thoughtful plan to properly address the problems and ensure everything was done right. It was clear he genuinely cares about his customers and stands behind his company’s work. When it came time to complete the repairs, Caleb and Jim were outstanding—professional, friendly, efficient, and incredibly helpful. They quickly identified issues from the original installation, explained everything clearly, and did an exceptional job correcting them. Their workmanship and attention to detail were second to none. The pricing was very fair, especially considering the quality of the work and the level of customer service we received. It’s refreshing to deal with a company that values doing things properly and treating customers with respect. We will definitely be using Penguin HVAC again for any future HVAC needs and for our annual maintenance service. I wouldn’t hesitate to recommend Riley and his team to anyone looking for knowledgeable, trustworthy, and professional HVAC service.

  Cliff K.★★★★★

• Great prompt service from Penguin - helped us out quick in a pinch. Special thanks to Riley.

  Stephen B.★★★★★

• We had Penguin HVAC help us with a small but surprisingly complicated commercial HVAC project involving an existing Daikin system, ducting, fresh air, and very specific temperature needs for a product storage space. From the beginning, Riley was transparent and fair with pricing, and he set expectations clearly. What stood out most was that the job turned out to be more involved than originally anticipated, but Riley and Caleb stayed patient, thorough, and committed to getting it right. Because we have an exposed ceiling, the ducting was going to be very visible, and they took the time to make sure it actually looked great — not just functional. That level of care really stood out. Caleb also worked over a weekend to help us hit our move-in date, and still took the time to walk me through the system and explain how everything worked, even when he was under time pressure. That kind of care and professionalism is rare. I really appreciated how ethical, hardworking, and honest they were throughout the process. After receiving higher and less transparent quotes from other companies, working with Penguin felt refreshing. They were practical, fair, and genuinely focused on finding the right solution rather than upselling. I would absolutely recommend Penguin HVAC to anyone looking for knowledgeable, honest, and reliable HVAC support.

  TC S.★★★★★

• Knowledgeable, on time, firm quotes

  Perry M.★★★★★

• Penguin HVAC did an amazing job for us. They were honest, professional, and straight to the point from start to finish. No runaround, no pressure — just solid service and clear communication. It’s hard to find companies that are this straightforward and reliable. Highly recommend them to anyone looking for HVAC work done right.

  Jordan D.★★★★★

• Riley did a great job. Very knowledgeable and professional.

  Isaac T.★★★★★

• Our furnace was dying and I am glad we showed Riley and his team. They made time and were able to diagnose the issue while presenting our options. I never felt pressured and the quote we received was fair based on the service being offered (furnace replacement). Riley took the time to make sure everything was working well. We will definitely call them in the future for our heating needs.

  Karan D.★★★★★

• Very knowledgeable and accommodating

  Dave R.★★★★★

• I had Penguin come in to fix the ventilation of my dryer. They were prompt, communicated well, and came in under estimate. I was very impressed with the service I received.

  M A.★★★★★

• Highly recommend Riley and Caleb who helped retrofit a very odd air circulation system the builder put in, to bring to code with a HRV unit. I’ll turn to them for all my HVAC needs. They were punctual, transparent, hard working, and exceeded our expectations. Thanks lads!

  Jonathon C.★★★★★

• So thankful there are still good working ethics around in the area. Ridley found the root cause of the issue and recommended season-appropriate timing for the next step. No “changing the whole system” kind of unethical selling (which I have personally experienced with other heating and cooling services company), every dollar was well spent for his professional work!!! 👍🏻👍🏻

  Team E.★★★★★

• Had a great HRV replacement experience. Really nice guys.

  Clayton W.★★★★★

• basically the problem is fixed within 15mins highly recommend

  點靈★★★★★

• Riley (and team) took on our huge project (new heat pump and attic ducting upstairs, and a replacement dual fuel furnace downstairs). They took time to answer questions, stayed true to their quote, helped us with the rebate process, took care of pre-assessment, design, install, permits and inspections, and overall did excellent work. Riley not only does great work, but is clearly a deep SME on HVAC best practices and all related know-how. Would recommend and hire again!

  David T.★★★★★

• I’ve worked with a lot of trades, and this HVAC contractor stands out as one of the most honest and reliable. He shows up on time, communicates clearly, and delivers high-quality work every time. It’s rare to find someone this dependable in the industry. Highly recommended.

  Kevin M.★★★★★

• Very professional and on time , they figured out what was the problem and solve it quickly. Many thanks for transparency and professionalism.

  Roy P.★★★★★

• ⭐️⭐️⭐️⭐️⭐️ Penguin HVAC was awesome to work with! Their team showed up on time, diagnosed the issue quickly, and explained everything clearly before starting. The tech was professional, friendly, and made sure everything was cleaned up afterward. My system’s running perfectly now and I really appreciate the honest pricing and great service. Highly recommend them if you need reliable HVAC work done!

  Jeffrey D.★★★★★

• The technicians are professional and friendly. They worked hard to fix my heating and cooling system, and finally the issue was found and solved.

  Betty K.★★★★★

• I trusted Riley with diagnosing my aircon system but was disappointed. He was quick to charge payment, after taking a long time to come up with the wrong diagnosis. My system was eventually fixed by a reputable company as a simple drain pan leak.

  Sherwin S.★★★★★

• Highly recommend Riley and his team! Excellent communication and professionalism throughout, and Riley’s expertise in the HVAC field is obvious. They have a great reputation for a reason!

  arbyssy★★★★★

• What a great experience - from the initial meeting, straight forward answers to our questions, simple and easy to understand quote (with nothing hidden) and no trying to upsell. We couldn't be happier with the service. Riley and the team were true professionals - we heartily recommend Penguin HVAC.

  Timothy H.★★★★★

• Great service and knowledgeable staff. I wouldn’t hesitate to recommend them.

  Bill H.★★★★★

• I recently needed to replace my 15 year old HRV System and I used Penguin HVAC to get the work done. Riley did an extremely professional job when diagnosing the problem and provided me with a quote and the work was done on budget and on time with no surprises on the bill. The guys who installed the unit with Riley supervising were total champs having to work in our very hot attic and got the work done exactly as planned. I wouldn't hesitate to use or recommend Penguin. Thanks Riley and team for making this a stress free experience.

  Saurabh H.★★★★★

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About Burnaby

Sources: Statistics Canada, 2021 Census. Environment and Climate Change Canada, Canadian Climate Normals 1981-2010.