Signature Heating, Cooling and Plumbing

In Signature Heating, Cooling and Plumbing's own words

Signature Heating and Cooling has been established for almost a decade, and has brought together a team of talented HVAC professionals whose experience dates back to 2005. As a locally-owned and veteran-owned business, Signature Heating and Cooling prides itself on a reputation for service. To us, service means responding to calls in a timely manner. It means giving people a diagnosis that’s reliable and a recommendation they can trust is in their best interests. And it means performing needed repairs or installation in the most efficient manner possible. We’re proud of the reputation we’ve earned serving both the English and Spanish-speaking communities of the broader Tucson area. Whether it’s air conditioning or heating, repair or replace

Trade

HVAC contractor

Business address

8456 E Broadway Blvd, Tucson, AZ 85710

Telephone

(520) 201-8043

Website

signatureheatingandcooling.com

Hours

• MondayOpen 24 Hours
• TuesdayOpen 24 Hours
• WednesdayOpen 24 Hours
• ThursdayOpen 24 Hours
• FridayOpen 24 Hours
• SaturdayOpen 24 Hours
• SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register

AZ register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.8 ★★★★★ (659)

• Very informative, thoroughly checked all areas and functions

  Ben H.★★★★★

• Inspected my plumbing. Replaced my vent filter

  Suzanne C.★★★★★

• Derrick did a great job. Very nice and took care of all my requests in a very timely manner.

  Mark M.★★★★★

• Very Kind and professional. Explained everything in great detail and made sure to give me good options for financing. 10/10 would use again.

  Adela G.★★★★★

• We have used signature for years! They always do a great Job! Our technician Christopher arrived, went straight to work checking our system to make sure that we would be set for the winter. There was an issue which was explained to us in detail as well as the cost, so we could make an informed decision. Anytime work was needed. We’ve been given the cost upfront no last-minute switcher rules. We love working with signature and have recommended them when friends have asked Who we use for our heating or plumbing. We plan to continue working with signature.

  Cathy B.★★★★★

• Derrick was kind, professional, knowledgeable and was great with explaining everything. He cleaned up when he was done and was just fantastic!

  Kristine I.★★★★★

• Derrick Hill came out on 9-29-2026 to do a flush on the water heater. N/C since we have a contract. He was very calm and personable. Didn't even get upset when my credit card wouldn't process for the annual payment (their issue not mine) and it finally got resolved.

  Dawn C.★★★★★

• Customer service and followup is awesome. Only hiccup was with the installation technician not communicating as I was not home during the installation.

  Gary R.★★★★★

• Fantastic service! The technician was respectful and professional. I really appreciated how they kept me informed throughout the entire maintenance check. Highly recommend!

  Jorge M.★★★★★

• Service was excellent. Very professional

  Henry J.★★★★★

• Derek was prompt, knowledgeable, very nice and had good communication. And was very patient about our old busted house. We are return customers and will keep returning.

  Heather G.★★★★★

• We had an exceptional experience with Lawrence, Fernando and other team members. Our situation was the classic nightmare scenario... a brand new kitchen (completely unused!) that after the discovery of serious plumbing issues required breaking through the tile and foundation in the kitchen to fix. Lawrence in particular was a combination of magician and miner. Several extensive tunnels were created to get at the pipes and address the problems. He lead the multi-day effort with aplomb, professionalism and attention to detail. There were many instances of Lawrence and others going the extra-mile especially in the face of grueling physical exertion. In our particular case it was truly a Signature experience. Thank you.

  Adam B.★★★★★

• I highly recommend Signature Heating and Cooling as they worked as a team and were very professional. When I get ready for my next home project, I will be contacting them again.

  Kathy G.★★★★★

• Dealing with this company has been an absolute nightmare. Replaced my whole AC. Was at my house from 8am to almost 10pm. My husband had ti take off work and I had to leave work early because my husband had an appointment. A technician came out with an apprentice. The AC never actually turned on and they had to come out the next day because things outside weren’t properly installed. The following Monday (exactly 1 week later), we woke up and the AC wasn’t working again. Monday was also Labor Day so naturally, it took my husband 9 calls to get in contact with someone even though this company claims to be 24/7. The issue was, the thermostat wasn’t properly installed which turned the whole system off. They didn’t have another thermostat to give us, so they took reinstalled our old ones which temporarily fixed the issues. Next day, AC wasn’t working again. This time it was a draining issue in the attic -my husband went up in the attic and drained it manically. Technician came out, actually broke it more (which we found out the next day) and left. This technician was at my house till 7-8 at night. Next day, AC wasn’t working again. Still a drowning issue. My husband continued to manually drain it himself and took a video of the broke piping that wasn’t previously broken. No technicians can come out till the following day. Thursday now, I leave work early for the technicians that are supposed to come 12-2… guess what, no one does. 2:15, I call for an update, 3:30 I call for an update. Technician finally shows up at about 530 -so again, I had to take off of work for no reason. Technician comes out, my husband shows him the video and guess what? THEY DONT HAVE THE PARTS TO FIX IT. So I waited all day for absolutely nothing. Technicians are supposed to come back out today so we’ll see if this finally gets resolved. I’m not hopeful. Update: Company never called me to notify me when someone was going to come out like they said they would which annoying. When the technician came out, he had the correct fittings for the piping but he forgot a thermostat so he had to go get one at their store so that added another hour. All the technicians that have come out have been very nice. But that doesn’t actually fix my AC. I feel completely ripped off. They replaced my whole system, just for it to take like 4-5 other visits to work . It feels like they’re stealing our money. They never even give us the courtesy of calling to let us know when someone will be at the house if they’re running late -they just expect us to be able to wait all day. Terrible customer service. Me and my husband are both active duty military so luckily we don’t lose any money when we need to leave work early for these things but guess what? A lot of people do lose their income when they aren’t actually at work. This company seems to have no sense urgency or caring of others to actually prioritize them and their time At this point, I want/expect a conversation with an owner or manager. I requested that one the phone and the woman said she'd forward me call to someone.. still haven't gotten anything from anyone. It's like they don't actually care. I'd like to know the average amount of apts it typically takes to install someones AC correctly and if it's always so many. I'd also like a discount because all of the issues we've run into have been absolutely ridiculous.

  Bonnie M.★★★★★

• Great customer service and prices

  Sam's T.★★★★★

• Absolutely an amazing company! Derrick Hill was professional, upbeat and one of the best technicians I have ever had work on any home! I have used other companies and have not had the kind of service as I am getting from Signature! 100% recommend!! I have no complaints about any of the technicians from this company!! Not only do they do the job, but they go above and beyond with their customer service. A+++++ for Derrick alone!

  Jennifer S.★★★★★

• Jose came and explained what he was going to do. Professional, friendly, took 📸 of our filters. We shall recommend Signature and Jose.

  Andrea S.★★★★★

• Derrick was extremely helpful and replaced our water heater very quickly despite the heat. He did the work with a smile and a kind attitude. Thank you Derrick and Signature for a great job and experience!

  Warren W.★★★★★

• Very good service Patient with explaining Listen to me about what I noticed while explaining every step Felt good energy

  Theodora C.★★★★★

• David Castaneda was very friendly my dogs loved him!! Very knowledgeable

  Judy M.★★★★★

• I have a maintenance contract with these folks and they had me repaired within 13 hours of my call! Brandon was amazing. On call service was pleasant and helpful. Communication by text and email was timely and helpful. I had him add a surge protector installation.

  Laura W.★★★★★

• My 90-year-old mother's HVAC system froze on a Saturday morning. I called, and Amber got the ball rolling immediately. She arranged for a technician, Alan, to come out within two hours to assess the situation. Alan quickly evaluated the problem and was able to secure a new HVAC system with installation scheduled for Sunday morning. Then Jose, a true lifesaver, brought three temporary room air conditioners that evening to help us get through the night comfortably. Finally, I want to express my sincere gratitude to Angel, Al, and Justin for their hard work on Sunday. They put in the heavy lifting from morning into the late afternoon to get our new system installed and running. I can't thank this company enough for having such dedicated, caring, and professional employees. Their responsiveness, compassion, and commitment to customer service made a stressful situation much easier for my family. I highly recommend them!

  L A.★★★★★

• We have had Signature servicing our systems for several years now. In all honesty some techs are better, more thorough than others, on the whole no plans on finding another HVAC service Co.

  hello X.★★★★★

• Worked late to get the job done!! Very courteous.

  Amy D.★★★★★

• These foul mouthed idiots are at my home right now. I didn't call them. A neighbor did. They want me to move my car to get a crane to a house behind me. Any advance notice? Nope. Any reason why they can't do this from the street? Nope. I work nights and the yelling woke me up. I hear a bunch of yelling and cussing and see workers going to a neighbor's house bothering them. I later learn they're asking about my car. Should be obvious that the car next to the damaged carport belongs to me, but they're harassing my neighbors instead. My carport was damaged in a storm last week. Insurance hasn't been out yet to assess the damage. They moved pieces of my carport out of their way and put them on top of my garbage cans. Did they ask if they could move the damaged carport? Nope. Did they ask me nicely if I could move my vehicle? Nope. They're trespassing on my property and demanded I move my car. At any point was I treated politely or respectfully? Nope. IF THEY WOULD HAVE HAD THE DECENCY TO ASK ME FIRST THERE WOULD NOT HAVE BEEN A PROBLEM. I cannot park in my carport due to the damage and I'm not allowed to park in the street. Then the driver of the crane starts cussing me out for not pulling up far enough. It's unbelievable how mad these guys are at me when they are being disrespectful and think they're entitled to do whatever they want at my home. I did not hire you. You do not get to move my property, damage my property or cuss at me for your minor problems. I find it very hard to believe that your company is unable to get an AC unit on a roof from the street. If a giant tree was on that side of my house how would you do your job? Cut down a tree that belonged to someone else? Doubtful. Thanks for the horrible experience, though. I know now not to ever hire Signature Heating and Cooling and will definitely warn others. My friends, family and coworkers will be hearing all about this.

  chk 7.★★★★★

• Our central air and cooling went down and this amazing company came and fixed at such a reasonable price. So very professional and personable. We appreciate you coming so quickly in this hot weather. Thank you Alan and your coworker.

  Angela R.★★★★★

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About Tucson

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.