Ultimate Home Comfort

In Ultimate Home Comfort's own words

Welcome to Ultimate Home Comfort—your premier destination for home heating solutions in Halifax. Explore our range of electric, gas, and wood fireplaces, perfect for enhancing your living space. From modern efficiency to timeless charm, find the ideal fireplace for your style. Extend your comfort outdoors with our premium BBQs and accessories, catering to both seasoned grill masters and beginners. From innovative grilling tech to stylish add-ons, we ensure success for every outdoor gathering. Visit our showroom to experience the finest in electric, gas, and wood fireplaces, along with BBQs and accessories. At Ultimate Home Comfort, we unite style and warmth for a celebration in every season.

Trade

HVAC contractor

Business address

160 Chain Lake Dr, Halifax, NS B3S 1L9, Canada

Telephone

(902) 832-2575

Website

ultimatehomecomfort.com

Hours

• Monday9:00 am - 5:00 pm
• Tuesday9:00 am - 5:00 pm
• Wednesday9:00 am - 5:00 pm
• Thursday9:00 am - 5:00 pm
• Friday9:00 am - 5:00 pm
• Saturday10:00 am - 4:00 pm
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

NS register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the provincial licensing body.

Google Reviews

4.3 ★★★★★ (156)

• Amazing service from the visit to the showroom with Melissa to the delivery of the BBQ by Anthony & Chris .... Highly recommend!

  Andrew S.★★★★★

• Bought a woodburning fireplace by Hearthstone for a new build. No one bothered to inform me there is an air supply kit that can be purchased and installed due to the fact new homes are built so tight these days. Now I am stuck opening a window to use it. No the WETT certified technician did not tell me either but then he may not have known. A dealer should have.

  Kim N.★★★★★

• Amazing service by Larry thank you !!!

  Christian M.★★★★★

• My fireplace was just installed & I was blown away by the level of customer service we received. The two technicians were professional and courteous beyond any of my expectations. Their attitude made my day as you could tell they actually liked their job. Made my day. Any company could only dream of having this team on their side.

  Fredricka M.★★★★★

• As a new customer, I cannot express enough how impressed I am by the outstanding level of service offered by Ultimate Home Comfort. We were a Superior Propane customer for 4 years & on automatic delivery. In January 2026, we were completely out of propane (they missed our Dec 23/2025 scheduled delivery) and after three calls (two of them on hold for over an hour) and two email follow-ups, I was finally told by the Superior rep, that they could not tell me if/when we would get our next propane delivery because the “higher ups” were prioritizing commercial customers. With zero propane left in our tank, we didn’t even have the ability to cook, since we have a propane stove. I was exhausted, frustrated and feeling hopeless when, on the morning of Jan 16/2026 I contacted Ultimate Home Comfort. By noon the same day, their service tech was sitting in my driveway waiting for their truck to arrive with not one, but two, new tanks - with enough propane in them to get us by until they could get my account set up and schedule a delivery. As if that wasn’t reason enough to celebrate, two hours later Donnie (my original contact person, who btw went above & beyond to get me on a list for a new tank install mid-winter), called to tell me he was personally leaving their yard with a propane truck to come fill our new tanks, so I didn’t have to worry about running out of propane anytime soon. Clearly, dealing with a smaller, family-run business, that still has compassion for people, is the way to go. Superior has lost touch with its consumer base but I’m glad they did because now, as a customer of Ultimate Home Comfort, I feel valued and respected. In a day and age where good customer service seems to be a rarity, rather than the norm, it’s not lost on me that Donnie & the entire Ultimate Home Comfort team went out of their way for a customer they didn’t even know yet. That is pretty remarkable & speaks volumes! Proud to support this business and beyond grateful for their outstanding service.

  Ward F.★★★★★

• Just purchased a Napoleon grill from the Cutler Ave store in Dartmouth. It was a great experience! When I called the store, I was put in touch with Rebekah. I explained I couldn't come in during the week because of my work schedule, but I needed the barbecue for the week end. She arranged for me to pay over the phone; had the folks assemble the barbecue and had it delivered within three days. Fantastic service! Thanks Rebekah.

  Rollie B.★★★★★

• Couldn’t find the BBQ I was looking for at big box stores, went to check out Ultimate Home Comfort and picked up a Napoleon Prestige 500 BBQ and the whole experience was fantastic. Michael knew everything inside and out and was a blast to chat with, and George (the owner!) even came out to say hi. Love supporting a local gem like this — 5/5, highly recommend!

  Steve F.★★★★★

• Mariya George was my service advisor and she provided excellent service. Neil did an awesome job repairing our fire table and performing the annual service for our gas fireplace . Would highly recommend Ultimate!

  Tom M.★★★★★

• Bought a Napoleon rogue barbeque and everything that was said on the radio ads came true. Quality product packed by great service.!

  denis R.★★★★★

• Great service for my annual combi maintenance this year! Mariya (the Service Manager) handled all of the arrangements expertly and I was kept informed every step of the way. The technician arrived on time and was very efficient in conducting the service. Thank you!

  Glen B.★★★★★

• Maria on the parts team is the best. So helpful. Thank you!

  Ian★★★★★

• My mother went to get her propane refilled here. She was treated very poorly and and spoken to very rudely while waiting for her turn. For the sales person to say that if she can't wait a few minutes to get her tank filled she should go somewhere else after she had already waited for 25 minutes is absolutely unacceptable. She and her entire family will absolutely take the advice of your salesman and take our business elsewhere.

  Steve B.★★★★★

• I wish this company valued ALL customers. I went in to have a propane tank filled and the staff was busy with other customers. That's fine. I waited for a man to check out before me and asked about the tank fill. I was told that the guy who does the fills is with a customer and he said he would be out in 10 minutes. Again, no problem. I waited inside for a few minutes and watched as another customer came in and then I went out to my car to take the tank from my car and waited outside for 15 minutes. I went back into the store and the 'fill guy' was still with the same customer. Again, no problem. I then heard him say to his customer 'Do you mind if I take a minute to look after another customer?' He said no and I thought 'Great! My turn.' Nope.... he went to the other man that I watched enter the store as I was waiting. I asked if I should come back and was told 'If you can't wait a few minutes, then ok. We take customers in the order they arrive.' Nope clearly not true. It was obvious to me that because my sale wouldn't be the biggest of the day, I was dispensable. Little did they know, I am also in the market for a new grill so they blew off a potential sale as well as return business for propane refills.

  Sharon P.★★★★★

• Really pleased with the fireplace and bbq line install. Price was reasonable, fantastic service. Thanks guys!

  Theodore H.★★★★★

• Excellent service call. I didn’t even ask for a look at the BBQ (he was there for the fireplace) but the technician just inspected it and found a fault in the lighting that he corrected!

  Jeff H.★★★★★

• Checked out their Pro285-BK Portable Propane BBQ and then purchased it today June 13, 2025. Michael LaChance is the Sales Associate I purchased it from. It was easy to unpack and very little setup was required, basically just had to hook it up to my propane tank. Excellent Service Michael, - thanks!

  G K.★★★★★

• New house construction and this company handled propane installation. Problem with gas stove install, Problem with their propane tagging, Problem with their fireplace install, Problem with their chimney install, Problem with their propane boiler exhaust work. Very aggressive sales pressure to purchase the propane that they sell. Run away, run away fast! Update with latest issue: The original Builder stepped in and made things right! JonesCo Builders = top-notch; Ultimate HC - VERY POOR!

  Neil C.★★★★★

• It seemed that sales to the "little guy" were unimportant to them. Salesman was inexperienced, untrained, and lacked knowledge of the various products being sold. Furthermore, when he sought assistance from a more senior salesman, he was met with very kurt responses and blown off as it seemed the senior salesman was upset or frustrated with him. All of this occurring in front of their customers. If that is the way you treat your staff, how am I as the customer supposed to expect to be treated. UNSAT Went to Heritage Hearth and bought a propane stove from them instead.

  Jody G.★★★★★

• What a horrible experience from start to finish. We bought our home that had a rental propane tank from Ultimate Home Comfort that supplied our propane stove installed in our basement. After the closing on the house it took three months to get an account, which was a condition of closing. When we took over the house, the stove had a fault, which Ultimate Home Comfort was used to repair. In the five months waiting for the part, the service department coordinated an appointment for installation three times. The only problem is that the part was never delivered and we planned the times for nothing. That was inconvenient. So after a few months winter started and we turned on our stove. Which is what the propane is for, so we run out. When I called, they dealt with it, stating it was their error and the rest of the winter went by with two more fills and no more issue. Well, this winter we turned the stove on the first week of November after a fill of 250 ltr 05 Nov. We ran out 30 Dec. I emailed them and Donny gave me a call. He said I could get a delivery that week but he wanted me to verify i was empty. I checked the gauge and called back. When I called, I asked for propane service and told them the problem and said I was looking for Donny. They checked the registry and said that they don't have a Donny on the list and asked how they could help. I told the I was speaking to Donny who asked me to verify my guage which i did, as it was indeed empty. I was informed that I would be scheduled in coming days. Two weeks later (less a day) I still did not have propane. I'm glad my power hasn't gone out and I'm leaving Ultimate Home Comfort. Superior rents the same tank at the same price, free install three lines are already run, and they monitor the tank level and top up at 30%. I'm renting a second tank and doubling capacity. I have read the reviews for this business and I am happy that there are content people, as such i hope my experiences are an anomaly.

  Collin S.★★★★★

• Update: Based on my review from 4 years ago, when searching for a griddle, I went back to the ones who treated me so well. This time I had the privilege of working with Adam. We honed in on a Halo griddle and the rest is now history. Again, a big thank you for the help, and camaraderie, and I look forward to the next experience! Thank you UHC! Working with Laquisha was a real pleasure as we were building our home. We had some difficulty with accommodating a late-stage change to add in a propane fireplace and Laquisha bailed us out. Her product knowledge was stellar, and the end result is incredible! The installation crews were fantastic and the end product looks as it was envisioned. Additionally, as a treat, we ended up purchasing a BBQ - again, great knowledge to ensure we picked the right one for the family. Thank you again!

  Kareem E.★★★★★

• Excellent service and follow highly recommend them so pleased bbq was pricey but ya get what you pay for Adam and staff were super!

  Greg M.★★★★★

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