White Goods Services, Inc.

In the words of White Goods Services, Inc.

It has been our pleasure to serve Hampton Roads for the past 27 years. At WGS Heating and Air Conditioning, our mission is simple...”Consistently Exceed Comfort Expectations”. So, “Don’t Fuss...Just Call Russ” for all your heating and cooling needs! We focus on relationships with our clients. White Goods Services handles your comfort needs with solutions that stand the test of time, weather, and your complete satisfaction. Don’t Fuss...Just Call Russ

Trade

HVAC contractor

Business address

1209 Baker Rd Unit 201, Virginia Beach, VA 23455

Telephone

(757) 461-0715

Website

whitegoodsservices.com

Hours

• Monday7:30 am - 9:00 pm
• Tuesday7:30 am - 9:00 pm
• Wednesday7:30 am - 9:00 pm
• Thursday7:30 am - 9:00 pm
• Friday7:30 am - 9:00 pm
• Saturday7:30 am - 9:00 pm
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

VA register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.9 ★★★★★ (207)

• We had another company install our unit incorrectly causing us to have a huge water issue. Jack and Aiden spent four hours in our attic bringing this unit up to code and going above and beyond to be sure it runs effectively . Thank you!

  Sonys H.★★★★★

• Ryan, Aiden, Jack, and Rusty were amazing to work with. They care about what they do, and they do a good job. Rusty in particular really educated my family and I on what our options were and helped us make the best choices within our means. Thank you for helping my family.

  Anne J.★★★★★

• Wensley Lopez-Fuentes was awesome and made sure that I was satisfied. Great job Wensley !

  rebecca F.★★★★★

• Wensley came to service my HVAC and he did an excellent job. Highly skilled and communicative person!

  Joan A.★★★★★

• I had a super experience with Jack and Aiden, the in stallers of my Carrier air-conditioner and Furnace. when they were finished they vacuumed the floor of the area where they worked, and also wore protective covers over their shoes. Then just before they finished for the day checked my four house filters and cleaned them. So today I'm sitting in a very comfortable cooled home. Thanks to Rusty, Jack, Aiden and Anthony for a job well done.

  Louise F.★★★★★

• White Goods Services were excellent from start to finish, from speaking with the customer rep in their office to both technicians that came to our home (Wensley and Anthony) every one was so professional, personable and explained every step in detail. We had an issue that was not straight forward to diagnose at the start and the owner Russ personally called me to talk it through and sent Anthony to take a second look at everything. I was so impressed that he took the time to contact us and ensure he was satisfied with the outcome and that we also were. I will not use another HVAC company and would 100% recommend WGS without hesitation. They have secured our business for the future.

  Sarah M.★★★★★

• Wensley was the best!! He was very polite, professional and knowledgeable on the issue that I was facing. Thank you Wensley for providing quality service!

  Trae S.★★★★★

• Great service continues. WGS worked with my city inspectors to schedule, then reschedule an appointment to inspect the new HVAC installation. WGS has a person present for the inspection so that if the inspector finds a problem then WGS is there to address it. Our city is difficult to pin down to appointment times, though. So Rina scheduled and rescheduled and communicated with them. Then Wensley came to the house (and WGS ALWAYS lets you know with times and photographs just who's coming) and checked everything thoroughly. Asked us how we like the system. Spent time well while waiting for the city to show up. They didn't. The city inspector came by later, and everything passed beautifully. WGS will come out again in 6 months to check again. Love this company!

  Debrah M.★★★★★

• We had an outstanding experience with White Goods and Services, Inc.! They were recommended to us through the family of a coworker, and we couldn't be happier with the recommendation! Both technicians who came out were extremely knowledgeable, professional, honest, and took the time to explain what was going on and what needed to be done. What we really appreciated was that they weren't trying to sell us something we didn't need. They took the time to actually figure out the problem and find the right solution. They replaced our indoor fan motor and some flexible ductwork, and made sure everything was working properly before they were done. Great work, great people, and most importantly, a company we feel we can trust! We would absolutely recommend White Goods and Services and will definitely be calling them again for any future HVAC needs!

  Andrew N.★★★★★

• I was put in a jam with a gas leak being identified the day before my house sale closing. Rina at White Goods Services saved the day! She was able to quickly get the issue assessed and the repair scheduled on the same day!! My home proceeded to close and the repairs were made. What great customer service thank you WGS and hi 5 to Rina and Tony for the professional repair support. I will miss WGS maybe someday they will expand to Florida 🤞

  Denny P.★★★★★

• Our service tech Wensley Lopez-Fuentes from White Goods Services, Inc. arrived in a timely manner, listened to our issues, laid out a plan to solve them, explained the costs involved and resolved our AC problems quickly. He was pleasant and polite, we were comfortable having him in our home. Thank you Mr. Lopez-Fuentes we will definitely request you in the future as needed. The Dormans

  Gail★★★★★

• Great customer service. They are the best for us. We highly recommend this company.

  jacque W.★★★★★

• What a GREAT team! Had an ancient HVAC removed and a new Carrier put in. Also had ducts cleaned. Starting with the communication, Rina is a joy. Then Rusty came out and was a wealth of expertise and information. No hard sell! Just helped us get the best possible outcome in our budget! Then on installation day—. Jack, Auvil, and Ryan were truly wonderful to work with. On-time, courteous, professional and proficient, even though it was a beastly hot day. They had to wrestle with old fittings, old equipment, and old spaces which they all did with grace and respect. And they cleaned up behind themselves so well you couldn’t tell they’d been here. In&Out in 1 day. Fantastic!!

  Diem M.★★★★★

• They been keeping my ac/running for a couple years and fast to help when I had issues.

  Amber B.★★★★★

• Wensley came to my house in a very bad storm, thunder, lightning pouring rain came with a positive attitude willingness to help great listening skills pleasure to do business with him. He is a keeper very knowledgeable.

  amy R.★★★★★

• Wensley is superb. He is always so attentive and is great at resolving our issues. He goes above and beyond

  Heyward D.★★★★★

• HVAC Technician Ryan, provided a class A service. Punctual, knowledgeable and very pleasant. He performed maintenance on 2 independent mechanical Bosch and Ruud systems.

  Kevin C.★★★★★

• Fantastic experience! The duct fix seems to be working at this point. Jack, Ryan and Auvil were professional and I gotta say, "religious" with putting on booties before entering the house. That's small, but shows the level of attention to detail that matters to the home owners. Thank you as always for the superior WGS service!

  Kelly L.★★★★★

• Professional prompt informative service. The best service tech I have ever dealt with. A+

  Barbara M.★★★★★

• This is a reliable company. Technicians arrive on time and prepared and get the job done. We really appreciate the dependable and skilled Jack Fallon squeezing us into his afternoon schedule today so we can sleep in the cool again!

  Pam G.★★★★★

• Both Rusty and Tony arrived at my house today to install a water line for a new refrigerator; took approx 2.5 hours, both individuals are true professionals and extremely courteous. They also willingly looked at a couple of side issues I had with some other equipment at no additional charge and corrected same. While some may complain about what are perceived as high charges, I say you get what you pay for with White Goods, great and timely service, they stand by the quality of their work and the folks ARE ALWAYS on time, courteous, true professionals and a pleasure to deal with. I had dealings with another major HVAC dealer in this area a few years ago and it was a complete disaster as the company was focused on sales and not service/support . White Goods has been a great company in my opinion thus the 5 stars.

  Donald C.★★★★★

• Wensley as always did a fantastic job. He tries to steal my little black Yorkie, but I keep an eye on him. 😃

  BIG D.★★★★★

• On time. Knowledgeable. Professional.

  Lisa C.★★★★★

• Top shelf service. Couldn't be smarter regarding technical specifications of the job. Very affable service tech....down to earth. And, got the job done!

  Keith S.★★★★★

• I have been using WGS for 7/8 years now. Always reliable, friendly, knowledgeable and quick to respond and fix issues. They help get a long life out of my unit and I plan to use them when it’s time for a new one. I highly recommend this company and all their employees! Rusty, Tony, Wesley and Office staff lady’s are the BEST! Kindly, Andrea Decanini

  Andrea S.★★★★★

• Ryan did a thorough inspection of our heat pump. He was very courteous and explained the process as he went.

  Edward H.★★★★★

• Outstanding professional competency. Thanks for all of your exceptionally skilled labor. The technicians, Jack, Ryan, and I believe his name was Wallin, did an outstanding job. They were very respectful and courteous despite doing a job that many would take a pass on. The conditions were the worst but they continually maintained a professional attitude and the completed product was excellent. They kept the area clean and as it was when they arrived. We were always kept appraised of their progress and what laid ahead to get the job done. A 5 star job and I would highly recommend White Good Services to anyone. Gene and Kathryn Lambert

  Kathryn L.★★★★★

• Wensley Lopez-Fuentes is the best tech. Friendly, competent and a nice guy. The company does great work and I highly recommend!

  Dennis B.★★★★★

• The tech was knowledgeable, on time, tidy, kept me informed and listened to my initial concerns. He was thorough, professional and most importantly, he fixed the problem!

  Amy M.★★★★★

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About Virginia Beach

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.