Yellow Dot Heating & Air Conditioning

In Yellow Dot Heating & Air Conditioning's own words

When it comes to your home, you deserve the best. At Yellow Dot Heating & Air Conditioning, we are proud to be a Southern HVAC dealer. Our team is committed to providing outstanding services as your one-stop-shop in Raleigh. Since 2002, we have been providing heating, air conditioning, plumbing, and electrical services to residents and business owners throughout Wake County. We understand that if you’re experiencing issues with your home, time is of the essence. Yellow Dot Heating & Air Conditioning is available day and night to answer the call when you need us most. No matter the service you need or where you are in Wake County, we look forward to serving you!

Trade

HVAC contractor

Business address

2400 Sumner Blvd Ste 120, Raleigh, NC 27616

Telephone

(919) 626-9355

Website

ydhvac.com

Hours

• MondayOpen 24 Hours
• TuesdayOpen 24 Hours
• WednesdayOpen 24 Hours
• ThursdayOpen 24 Hours
• FridayOpen 24 Hours
• SaturdayOpen 24 Hours
• SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register

NC register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.8 ★★★★★ (4359)

• Very friendly and knowledgeable person.

  Prakash D.★★★★★

• Yellow Dot provides great service under their maintenance contract. Adam Crawford is always courteous, clean and efficient and leaves us with a report card of our system and possible options and enhancements.

  Tony C.★★★★★

• I love the text providing ETA of technician. Helps with planning. David was polite, worked efficiently and throughly.

  Dana N.★★★★★

• Adam did an excellent job , and exhibited knowledge and experience in carrying out his assignment.

  Terence S.★★★★★

• Eric quickly identified the issue and communicated with me on the fix. Eric represents what great customer service looks like! He had a smile from beginning to end and seemed delighted to help with my repair.

  Tabitha B.★★★★★

• Had an issue with AC short cycling. Was able to schedule service for next morning. Ian arrived on time and diagnosed/ fixed the issue quickly.

  Tyler D.★★★★★

• Had my plumbing inspection that’s included with the Home Comfort Club membership. Edgar Gonzalez was kind, courteous and professional. Communicated well, arrived on time and noted a few small issues, but didn’t try to hard sell me on anything, which I greatly appreciate. It was more informative and helpful. Thanks Edgar and Yellow Dot!! It was a pleasure :)

  Nicholas C.★★★★★

• David did a great job and was very helpful in his explanation of everything. It is working great now!

  Leslie M.★★★★★

• Ian nunes was very professional, explained and answered all my questions. His work was timely and carefull.

  rob D.★★★★★

• PR great Josiah's not posted as member of team

  Linda H.★★★★★

• Very professional.

  solomon J.★★★★★

• Jose, the HVAC tech, was knowledgeable and explained clearly and did a thorough job. He was courteous and professional. I highly recommend Yellow Dot.

  Scott L.★★★★★

• Adam performed our semi-annual PM today. He is very knowledgeable, thorough, and personable. He’s welcome back for future PM’s

  Gale H.★★★★★

• My name is actually Ronald but that’s okay. I spoke with Jeanette and she was courteous and helpful. Prompt, courteous, thorough and professional. Kept me informed of what he was doing. Practices safe CoVid-19 measures.

  Ronald S.★★★★★

• The service people are always nice. They explain everything they find and also show pictures. I am really glad I chose them

  Ava L.★★★★★

• Excellent Service from Noah, Good Clarity and technical details on what he gonna do and what not covered. Thanks

  Vijay R.★★★★★

• My experience with yellow Dot has been great. The technicians, the follow up are all excellent. They always take the time to explain and be sure that you understand. I would recommend this company.

  John F.★★★★★

• Alejandro is always exceptional. He is very knowledgeable and super respectful.Thank you so much for your great service, help and kindness.

  Francisco G.★★★★★

• I feel I would have been taken advantage of if I had accepted Yellow Dot’s services. You recommended work I didn’t need, including replacing the TXV valve for nearly $2,000. I had another company test the system, and all I did was wrap the bulb to ensure it was properly covered. They confirmed that it did not need to be replaced.

  Kamona H.★★★★★

• Seamless process and knowledgeable tech. Happy for him to return prn in the future. His name was Noah.

  Marilyn E.★★★★★

• I love yellow dot I will recommend them to anybody!!! The money is worth it.

  Karen B.★★★★★

• This company is a mess... We had them bid a new HVAC unit for our upstairs a few months ago. We decided to move forward with them over other local companies as they installed the original units when our house was built. They offered 4 tiers ranging from around $9k up to around $20k. We like our house nice and cool in the summer and have noticed that the upstairs unit didnt always keep up. Well the sales guy promised that if we bought the 3rd tier (around $15K) that it would definitely keep up. Well it didnt and after finally getting someone out to the house to check it we were told that in NC there a max to the size unit (not true weve learned) were allowed to have and the unit we had was putting out as much air as it could. Basically saying that everything the sales guys told us wasnt true... Fast forward a couple months. We start getting water leaking from our downstairs bathroom vent. We call a plumber who then tells us to call an HVAC company. We reluctantly had Yellow Dot come back to inspect this as we had a service plan with them. Well the first tech told us we needed to now replace our entire downstairs HVAC unit... We didnt agree so they sent another tech. The second tech said the downstairs HVAC unit was fine but the original Duct work was breaking down and needed to be replaced. He also said that we had a humidity problem and that we need 2 Dehumidifiers to improve the temp differential between the basement and attic to the rest of the house (around $15k worth of work). Well we reluctantly agree to proceed. However a couple days before the work was to be completed someone else from yellow dot came out and told us that the DeHumidifiers (the most expensive part roughly $10k) wouldnt solve the condensation issue we were having and when pushed he couldnt give me a good reason for even having them. So we let them know to remove those from the bid. We still wanted the duct work replaced as we could see the that they did in fact need to be replaced. We asked MULTIPLE times for an updated quote. Never got one and then out of nowhere their techs showed up to complete the work. I did quick math and deducted the 2 humidifiers from the quote and assumed that would be the cost. I reached out to the sales rep and told him to let me know if it was anything different. I also asked him not to bill this work to the loan we were approved for when we thought it was the much higher $15k price for the dehumidifiers. Well... We get an email after they left that not only was the work they completed double the calculations I ran but that they had automatically billed it to the loan which I didnt approve.... I've been messaging my sales rep for over a week asking to speak with a manager and am getting no response.. What a mess of a company. Beware of the highly commissioned techs and sales reps pushing work that doesnt need to be done and then not responding when you have an issue.

  Brett W.★★★★★

• Eric is super!!! Very respectful, knowledgeable, and cheerful! Very refreshing to have such a diligent technician.

  Susan C.★★★★★

• The Team of Techs was Mike Hambry and Allen. They came on time were extremely thorough and courteous. Yellow Dot has maintained my unit since 2009

  Faye C.★★★★★

• Excellent service from Adam Crawford! He took time to thoroughly check the units. One of the best Yellow Dot employees that we have ever had!

  susan H.★★★★★

• My 86 year old mom called yellow dot for a maintenance check on her ac and not only did the technician show up but a salesman as well. She was told that her coils were rusted and advised it would be about $6000 to replace and because her unit was 10 years old and no longer under warranty it was recommend that she get a new unit. We called another company for a second opinion and was advised that her unit is in good shape. So glad we got a second opinion.

  Jackie A.★★★★★

• Adam Crawford was knowledgeable and did a great job on maintenance

  khaled P.★★★★★

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About Raleigh

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.