Big Cat Plumbing, Heating & Cooling

In Big Cat Plumbing, Heating & Cooling's own words

🐯Big Cat Plumbing is Southern Colorado's premiere plumbing and HVAC company! We're locally-owned and operated, and provide unmatched customer service, quality workmanship, and a commitment to excellence. 🔧We repair, maintain and replace: sewer lines, water heaters, water softeners, drains, air conditioners, heaters and more! 📞Call us today for all of your plumbing and HVAC needs in Colorado Springs and beyond!

Trade

HVAC contractor

Business address

5615 Industrial Pl, Colorado Springs, CO 80916

Telephone

(719) 431-6644

Website

bigcatplumbinghvac.com

Hours

• MondayOpen 24 Hours
• TuesdayOpen 24 Hours
• WednesdayOpen 24 Hours
• ThursdayOpen 24 Hours
• FridayOpen 24 Hours
• SaturdayOpen 24 Hours
• SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register

CO register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.9 ★★★★★ (535)

• Trying to be ahead of the weather, I called Big Cat Plumbing and Heating to have my roof mounted swamp cooler winterized and make sure the boiler is ready go. It wasnt a big job this time but I was happy to see Chris was the technician . He’d been here before. He’s knowledgeable, answers questions, and easy to talk to. Thank you Chris!

  G S.★★★★★

• Technician was very professional, efficient, and knowledgeable. Always the standard with all the staff.

  Hidemi S.★★★★★

• Alex extremely knowledgeable and professional. BIG CAT is now in my contacts to do my furness tunrup next year!

  Keith P.★★★★★

• Explain what is happening and options to fix the sewer line repair in a way I can understand. I was able to understand my choices and plans going forward in fixing my sewer system problem.

  Gregory C.★★★★★

• Service Tech, Chris Marshall was prompt and polite. I will definitely use them for my HVAC and/or plumbing needs in the future.

  Dee B.★★★★★

• Overall, the work was fast and the employee was excellent. We couldn't ask for continued coverage from Big Cat!

  Bozo G.★★★★★

• Sam and Caleb did an excellent job installing our water heater. Excellent customer service, communication and we love the hot water after three weeks of off and on (mostly off) hot water. Thank you.

  Robert B.★★★★★

• Happy I don’t have to go on the Roof!!! Thank you! Swamp cooler is put to bed.

  Joyce K.★★★★★

• So I just wanna say the team was really well and Samm great guy thank you guys

  Batman24hrs★★★★★

• Kyle and Caleb were great! Very efficient and knowledgeable. Helped me with a leak under my sink and changing a shut off.

  Zachary G.★★★★★

• We had an issue with our furnace, Chris came out and checked to see what the issue was. Chris let me know what the issue was. Chris set up an appointment for a technician to come out for 9/29/26. Wyatt came today found the issue and had it resolved within a hour. Wyatt took the time to go over the furnace settings again with us. When we got the furnace it was explained to us that due to new regulations Colorado is a guinea pig state for this type of furnace. Big Cat has treated us really well and any employee that has come to our house has been professional and respectable.

  Demetrius V.★★★★★

• Had a mini split installed from Big Cat after recommendation from a neighbor. Fantastic job everything clean and tidy and everything was thoroughly explained by Chris M. Highly recommend this company. Will be using them again for more services in the future. Nate was also very good and tidy. They even touched up some interior paint for me!

  sandra N.★★★★★

• Ron and Travis did well.

  Dr N.★★★★★

• Big Cat is our "go to" Company for residential plumbing services. Most recently we needed to replace our basement sump pump. Our Big Cat tech, D Legrone, was pleasant, professional and highly capable. We look forward to many years of excellent sevice from our newly installed pump and can count on Big Cat to stand by their products and services. If you need timely, expert plumbing work, call Big Cat Plumbing and Heating. They are simply the best.

  jc H.★★★★★

• Big Cat Plumbing has always been dependable, on time, and trustworthy. I’ve used them for plumbing, as well as air-conditioning services. They fix the issue completely the first time, and I give them the highest recommendation!

  Matthew B.★★★★★

• Big Cat showed up on time, quickly diagnosed the problem and had it repaired in no time at all. The technician was very friendly yet professional and found the part he needed, went and got it returned and installed it quickly 👍.

  David M.★★★★★

• Thorough inspection and attention to detail when repaired

  Nik H.★★★★★

• Called on Tuesday afternoon and made an appointment for the next day. Jeff showed up before noon and scoped my sewer line and found the problem. Visionary Broadband had punctured my service line and the fiber optic cable was causing the backup. Great job by Jeff at Big Cat. Would definitely use the again!!!

  Jim P.★★★★★

• I had two different technicians come out. One for my HVAC unit, one for my hot water heater. The gentleman who took a look at my HVAC unit was fantastic. He explained everything in detail, he was very friendly, and most importantly he did exactly what I asked him to do. The gentleman who took a look at my hot water heater on the other hand was quite disappointing. I specifically looked for a company on Google that would do detailed evaluations, and focused on repair rather than just replacement. I have a 16-year-old water heater that has continued to work well and I wanted it evaluated. When I made the appointment I specifically asked them to look at various details such as: Inspect the tank body, seams, base, and all water connections for active or historical leakage. Inspect the gas shutoff and connector. Check the burner/pilot, flame/combustion, and gas control. Evaluate the T&P relief valve and discharge arrangement. Check the venting/draft. Determine whether it was regulating temperature and recovering normally. Because its maintenance history was unknown, advise whether flushing/anode inspection made sense, whether disturbing it would create more risk than benefit, or whether it should simply be left alone. The explicit goal was condition/safety verification, not replacement solely because of age. When the technician showed up he took one glance at it and said I should start saving for a replacement. I asked him if there's anything he can do besides just looking at it. It would give me any information... He said no... I specifically asked if he can check any of the connections, if he would suggest checking the anode... Rather than giving me a detailed response he just said "nope, there's not really anything you can tell from the outside. It might fail today, it might last a while, You're doing the right thing by saving up money to replace it" I then asked him to look at the gas valve for my dryer which was also a specific request when I made the appointment.... He took one look, laughed about the fact that it needed to be updated... And that was the last I heard about it... He did do a great job when I asked about a few photos that I saw in the crawl space... He did actually crawl around on there which I greatly appreciate... But when he came back up I basically got a sales pitch about the things That needed to be updated or replaced. Then I asked him if there were any structural issues with my water spigots where I attach my hose. Again, I want to specify that when I made this call and when I was searching for companies, I was specifically looking for people who would evaluate the health of these things And suggest if meaningful repairs were necessary. When I asked him about the hose spigots he laughed and said he has no idea how they lasted as long as they have and that they needed to be replaced. He then gave me the full sales pitch about what it would cost to replace the water heater, what it would cost to replace the other things he found in the crawl space... Including the..." Here is your monthly financing option!" Pitch first before actually telling me with the total cost would be on the water heater. While I certainly was impressed by the HVAC technician, and I'm grateful that I had somebody actively looking for things to sell me in my crawl space, which tells me that by and large there's nothing obviously wrong outside of those things they flagged.... I am extremely disappointed that instead of the careful evaluation that I requested My main concern (The hot water heater) was essentially entirely overlooked. Everything else he found was pushed as a necessary replacement even though nothing had failed yet. I think the worst part of that experience was that after he tried to sell me on replacing my shut-off valves for water, he then tested my water pressure on my hot water heater (literally the only time he touched it) And ever since then it has been continuing to leak... Which was not an issue before he showed up...

  David B.★★★★★

• Very happy with the plumbing repair. Figured out a tough problem and fixed it! Highly recommend Big Cat Plumbing.

  Chocgrl★★★★★

• Chris was wonderful. He took his time and was very respectful. We highly recommend working with them!

  Zachary T.★★★★★

• First time meeting with Big Cat Plumbing HVAC. Justin was easy to communicate with, gave honest recommendations and offered several service and equipment options to meet our needs and circumstances.

  Chad H.★★★★★

• Super help!!!great job!!

  Charles R.★★★★★

• Caleb & Dave installed the water heater with all the required fittings and drain components in good time. Travis & Nate installed the new central air and furnace units, required vents, wifi thermostat and stayed on to make sure we were up and running, then cleaned up. Talented! Very nice to work with Justin and Chris who recognized our older systems were no longer trustworthy and keeping us safe for the next decade and beyond! Very helpful, efficient, and were able to get this job done quickly.

  Lynn P.★★★★★

• Chris M. was courteous, timely and professional. Caleb and David, the crew that came to replace the water heater did a fantastic job and were pleasant and professional. I highly recommend Big Cat!

  Dani D.★★★★★

• Our AC quit cooling recently. Big Cat responded the day I called them and quickly diagnosed the problem: a freon leak. Fortunately, replacement parts were available, and a repairman was able to have the system repaired the next day. There were two minor problems. One was a leak in the condensate line at a connection that had not been properly sealed. A different repairman was promptly dispatched and fixed it. The other problem was that a bifold door had been removed to allow work to be done on the system and was not properly replaced, which should have been obvious to the person replacing it. As I told the second repairman, ensure anything you touch is put back as you found it. If you have a problem, let the property owner know about it; don’t leave it for someone else to find.

  R&B M.★★★★★

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About Colorado Springs

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.