Carolina Cool Heating & Air
HVAC contractor in Fayetteville, NC.
In Carolina Cool Heating & Air's own words
Carolina Cool Heating & Air, your go-to HVAC contractor in Fayetteville, North Carolina, specializing in air conditioning and heating solutions tailored to keep your home comfortable year-round. Whether you need "AC repair near me," "air conditioning repair Fayetteville," or "heating and cooling repair near me," our experienced team offers reliable services, from routine maintenance to complete system replacements and AC installations. With over 20 years of experience, we ensure exceptional service with a focus on honesty, integrity, and fair pricing. We also have an in-house payment plan that allows customers to pay monthly for HVAC repairs and replacements. Contact us easily via call or email for prompt and professional HVAC appointments.
- Trade
- HVAC contractor
- Business address
- 581 Executive Pl, Fayetteville, NC 28305
- Telephone
- (910) 778-2900
- Website
- callcarolinacool.com
- Hours
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- Monday8:30 am - 5:30 pm
- Tuesday8:30 am - 5:30 pm
- Wednesday8:30 am - 5:30 pm
- Thursday8:30 am - 5:30 pm
- Friday8:30 am - 5:30 pm
- Saturday9:00 am - 1:00 pm
- SundayClosed
From the business's Google listing, checked Oct 2026
- Register
- NC register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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The process and paperwork for my new system was simple.I was able to set up my payment plan hassle free. Great communication and installation was fast. If your credit isn’t perfect but u need a system this company is the best. They offer exactly what’s described. Couldn’t be happier.
Carol L.
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What a blessing Carolina Cool is! I had two HAVAC's... the upstairs was gone, the downstairs was on its way out. Carolina Cool came out removed and replaced them... in one day! They handled all the permits, inspections. And get this, they have a payment plan. If you have any HAVAC issues, give Carolina Cool a call...
Michael S.
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The 2 young men that came and installed our air conditioning unit. They were very nice and did an awesome job
DENISE V.
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This is an awesome company to work with. They are truly amazing‼️ Awesome customer service. I would recommend to anyone looking to get a new system and need just a little help to get there.
Jennifer T.
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The technician was out to my home on Monday morning and the guys did amazing job very professional and if I questioned the tech would explained the system and I asked a lot of questions and still was professional and the tech clean up and I didn’t realize would be hold day and offer guys cool drink and to rate the tech I will give a ten rating but personal opinion I give the tech 100 and if want job right give the company a call and you will not go wrong and several companies and I am I decided to give air company a call and looking good see call today and make appointment and you not be soory
Tracy S.
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These guys are the best no hidden fees everything they said they were gonna believe they did it.im so blessed to have found this company.they are the best all the way.So if you need any ac/heating work done call these guys I promise you will not be disappointed I promise
Kevin T.
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I needed a complete new system and Carolina Cool saved the day. I didn’t have the money saved to purchase all at once and qualified for the buy here pay here option and pay under $300 a month. I would definitely recommend there services.
Mario W.
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I had a great experience with Carolina Cool Heating &Air when they replaced my AC unit through my home warranty. From the very beginning to the very end, the communication was excellent. They kept me informed throughout the entire process and were always responsive and professional. The workers were polite, respectful, and knowledgeable, and they consistently arrived on time. The entire process went smoothly, and I really appreciated how easy they made everything. It’s refreshing to work with a company that is reliable, communicates well, and genuinely takes pride in providing good service. I would definitely recommend Carolina Cool to anyone needing HVAC services. Thank you for making what could have been a stressful process such a positive experience!
Melissa C.
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Great customer service. Great maintenance/installation. Recommend them highly!!!
Tina J.
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This company is a lifesaver! We were in desperate need for a new HVAC system and couldn’t afford to pay in full. They have an awesome payment plan. We are on fixed incomes and they came through with a payment plan that works with our budget. The guys worked extremely hard and did an awesome job. I absolutely recommend Carolina Cool to anyone needing a new HVAC system! These guys are Amazing! Give them a call today!
Ginger P.
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The whole process was very customer friendly. The staff walked us through what was involved and kept us notified about progress.
Mary H.
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Devon and Josh are amazing! They installed my new HVAC unit on 8/6/26 and did a phenomenal job. Not only were they professional but they were also informative. They were able to install and get our system operational the same day. True life savers. Fingers crossed that I won't have to see these gentlemen again anytime soon but I wouldn't want anyone else to work on our home. They are the best!
Qui B.
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Justin and Ian were on time, customer focused, and true professionals. Any questions I had were answered and addressed. Brandi went thru all things involved to make sure this happened! I highly recommend this company to everyone
Tamara H.
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I had a wonderful experience from beginning to end with Carolina Cool Heating & Air. They were extremely diligent with communication, scheduling and installation. Every single person, from the scheduler to my account contact to the installers, were helpful, professional and absolutely delightful. I cannot stress enough how great my experience was and I will use them for all future HVAC services.
julie F.
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5 stars isn’t enough for a rating!! After dealing with our home being 90’ for a week Carolina Cool Heating & Air saved us! My only regret is waiting to call Lee! I cannot thank Lee enough— he is truly an amazing person! Do not waste your time (or sanity) calling anyone else!
Laura B.
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Had Shane for my maintenance appointment. He was very polite and professional. He answered our questions and made some great suggestions. I hope it's can get him in the future.
,Thomas N.
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punctual, answered all my questions and NO high pressure sales.
Craig G.
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Words can’t express how satisfied we are with the service rendered by Carolina Cool Heating & Air. The team showed up on time, very polite and respectful of our home. We knew we had a long day ahead of us because we received a brand new system but we’re grateful they tackled it one day instead of breaking it into two days like we’ve seen before. Once they finished, they cleaned up and explained everything to us so that we knew how to work our system properly. From our very first call from Brandi to the rest of the team, we truly appreciate the expert knowledge, good work, and most of all, affordable pricing from the company.
Fletcher H.
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Carolina Heating and Cooling did an excellent job replacing our system! They worked with both our warranty company and friend to complete the repair because we were not in town. Outstanding work and customer service!
Billy B.
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Great service, the installation team did great work and was very respectful.
Sean C.
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I am very happy with the service and how the owner has made it so anyone can get approved. His company is a blessing and I am very thankful.
teresa H.
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Great work and customer service.
Jeffery R.
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As a retired military professional I greatly appreciate it when dealing with companies that are comprised with workers that are dedicated to getting the job done right the first time. The Technicians dispatched to handle our A/C installment were knowledgeable, kind, courteous, professional and experienced. Their desire to ensure the job was correct before departing was a welcomed variable of business that's not always part of the job with many companies. Two thumbs up for Carolina Cool Heating & Air and their team.
Ricky S.
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I just want to sincerely thank your company for the outstanding job on our new system. Everything was handled right on schedule, and your team was incredibly professional, organized, and respectful of our space. The attention to detail and cleanliness did not go unnoticed
Ruthann C.
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Wonderful company to work with and the technicians are very knowledgeable and professional.
Jacklean P.
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Had my whole AC system put in. Had it installed in one day guys came out excellent service.
Chris F.
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Hosia and Mike always do a great job of getting things up and running. Through all the name changes (premier,residential and now Carolina cool) the only people I’ll call to work on our unit.
David S.
About Carolina Cool Heating & Air
HVAC services in Fayetteville
Carolina Cool Heating & Air focuses on residential and light commercial climate control. The company says it specializes in air conditioning and heating solutions, including central air, split systems, ductless mini-splits, and heat pumps. Its service list includes HVAC repair, installation, routine maintenance, and indoor air quality management. The company also offers tune-ups that involve coil cleaning, refrigerant checks, and thermostat testing.
According to the company, it has over 20 years of experience in home building and remodeling alongside more than 4 years of professional HVAC service expertise. It describes its approach as being centered on honesty, integrity, and fair pricing. To assist with costs, the company names an in-house payment plan for monthly installments on repairs and replacements.
Ratings and local climate
The business maintains a 4.9 rating based on 99 reviews. Reviewers frequently mention the ease of the company's payment plans and the speed of system installations. Some feedback highlights the professional communication and the ability to handle permits and inspections for new systems.
In Fayetteville, electricity accounts for 73% of the heating fuel share per the American Community Survey. NOAA normals for the area show a mean temperature of 62.5 degrees F.
Specialized HVAC work
The company services all major brands and models for both residential and commercial properties. Its technical scope includes heating repair and complete system replacements. The business operates from Monday through Friday from 8:30 am to 5:30 pm, with additional hours from 9:00 am to 1:00 pm on Saturdays.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in Fayetteville
About Fayetteville
| Population | 209,120 (2025) |
|---|---|
| County | Cumberland County |
| Average yearly snowfall | 1.1 inches |
| Heating degree days | 2,851 |
| Most common heating fuel | Electricity |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.