Scott Service Company
HVAC contractor in Fayetteville, NC.
In Scott Service Company's own words
Scott Service Company, based in Fayetteville, NC, has been a trusted provider of HVAC services since its establishment in 2013. With a commitment to excellence and customer satisfaction, we have solidified our reputation as a premier heating, ventilation, and air conditioning (HVAC) service provider in the region. At Scott Service Company, we understand the importance of maintaining comfortable and safe indoor environments, whether it's for residential or commercial properties. Our team of experienced technicians is dedicated to delivering top-notch HVAC solutions tailored to meet the unique needs of each client. We offer a 5% Military Discount!
- Trade
- HVAC contractor
- Business address
- 1621 McArthur Rd, Fayetteville, NC 28311
- Telephone
- (910) 309-2270
- Website
- scottserviceco.com
- Hours
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- Monday8:00 am - 5:00 pm
- Tuesday8:00 am - 5:00 pm
- Wednesday8:00 am - 5:00 pm
- Thursday8:00 am - 5:00 pm
- Friday8:00 am - 5:00 pm
- SaturdayClosed
- SundayClosed
From the business's Google listing, checked Oct 2026
- Register
- NC register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Thank God for such awesome people! They are so faithful and to the point quickly! I've been truly blessed and highly favored! They are so great in every way! Including in manerism which is also a blessing indeed! That God for the entire team !! Love them!š
Shirley H.
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Very friendly, quick on scheduling an appointment, and quick to analyze the issue and solution! Respectful! Really appreciated their service. Thank you sirs.
Jennifer J.
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Scott Service Company is the best HVAC company in town. We have purchased at least 5 units from them for our warehouse. They are prompt on service calls. Staff is friendly and professional. I would highly recommend them for your heating and cooling needs!
Bill M.
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They are more than just a five star company. They go above and beyond when it comes to YOU. My momās AC went out today and she didnāt know who to call. And the first company that popped into my head with Scotts Heating And Air. Leah was able to squeeze my mother into their very busy schedule. Jonathan went over to her home and took care of the issues. All I can say is that my mom has been super excited that her house is now cooled off and she is more comfortable than she was early this morning. Again, do not hesitate to call them because itās worth the call. They are absolutely amazing. Thank you Scott Family
Miryoku C.
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When the temp is so high, you invite people for dinner, and your a/c goes out - what do you do? Call Scott Service Company, like I did, if you're smart!! Jonathan Scott came out right away, diagnosed the problem (a small one, what a blessing!) and fixed it on the spot. Dinner is on, wife is happy, and house is cool. This is the ONLY company I will ever call for my needs!
Bernie W.
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As a REALTOR, I often need HVAC services for my clients, Scott's is my first choice, every time.
Michael F.
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Scott and Lia will always do you right. You have my personal guarantee! Not only their entire team is certified and highly professional but also unlike like many other companies they are not going to charge you unreasonable and astronomical prices. This company is so in love with everything they do and their clients that you will often see Ms. Lia responding to your service request after hours and late at night. I have been their client for many years and looking forward to doing business with them for many more years to come.
Kafi W.
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We had the kind folks at Scott's come out and see ice our AC before and had a wonderful experience. They were straight forward and very reasonable. Fast forward to yesterday July 4th and out system went down and Scotts on holiday weekend Sunday came out to resolve the issue. They were quick to respond on their days off and we couldn't be more thankful for their service and customer support.
a B.
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Wonderful. Great prices. New system
elizabeth
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Once again Scott Service Company to the rescue! Our AC went out over the weekend! They are always quick to respond and fix the problem with professional caring service! Thank you Jonathan and Leah for all you do for us! I highly recommend them for all your Heating and Air needs!
Donna N.
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Leah, Johnathan, Dillon, David, Iggy and Ally are great š people. The Scott Service Heating and Air did an outstanding job on my Ruud h HVAC Unit replacement. Even installed my Honeywell Thermostat. Didn't leave until everything was functioning 100%. Took my old HVAC unit and all the trash with them.
Richard C.
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Update: During the recent spell of cold weather. Our HVAC system went down. We ended up needing a new unit. Scott Service company took good care of my family. They go the new unit installed quickly and the install team did an amazing job. Scott Service company is awesome. I highly recommend them. Jonathan and Leah will take good care of you. They truly care about their customers.
Stephen H.
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Jonathan came out to my friends house yesterday for what we thought was a leak due to the HVAC system, and it ended up being a completely different issue. He went above and beyond to help find the problem and direct us to the right person to speak to in order to get the issues fixed. He was very nice and personable and spent way more time than most people would, especially when the problem was not related to what he was there for. I would recommend him to everyone I know! Not to mention he came out the same day! Awesome job, thank you so much for being a genuinely good person, it did not go unnoticed.
Rachael S.
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I canāt say enough good things about Scottās. Every time theyāve serviced our heating/cooling, the experience has been great. Leah is always kind, helpful, and on top of everything. Dylan is usually the tech who comes out & he is consistently professional and thorough. This morning we had a heating emergency and Leah was so responsive and made me feel like she really cared. Theyāll definitely be my first call when I buy a home, and Iāll gladly recommend them to anyone!
Danelle C.
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The Scott Service Company has set the new standard for HVAC installation. Super professional install team with David as crew chief. On time, on target with this group. Jonathan & Leah Scott run a well organized and highly efficient organization. I would recommend them for any HVAC job you have.
Garry H.
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We had Scott Service Company install the HVAC system for our home addition and had a great experience. The crew was super nice, professional, and easy to work with. They showed up on time, kept everything neat, and got the job done quickly. The work looks great and everything runs perfectly. Weāre really happy we chose them and would definitely recommend Scott Service Company to anyone looking for HVAC work.
Lily H.
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Scott Service Company is definitely the best HVAC company around! I trust them with our personal home and at our real estate firm. They are super knowledgeable, quick to respond, very professional and get the job done promptly! They have always been there to help with an Air conditioning or Heating emergency! I highly recommend them!
Holli S.
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Customer service is top notch! It's hard to find a better company out there that treats people with respect and offers more than fair pricing. You can tell they truly believe in building relationships with customers and going "above and beyond" is just a daily duty for them!
Jared O.
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Excellent service! They recently helped get us taken care of when our unit from the 80s went out! Incredible service and amazing work!
Taylor T.
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Scotts Service is always fast to respond always very professional. In the real estate business, sometimes itās hard to find people that will work you in and will answer you about all hours of the day. I would 110 recommend them for any HVAC services.
McKenzie A.
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Jonathan and Lea are Absolutely the Best! They responded immediately, did what they said, were honest and efficient. Very reasonable prices and friendly. Highly recommended
Tammy B.
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Leah and Johnathan have been a joy to work with no matter if it was an emergency need or just for maintenance. Anytime I have had an emergency for my shop they have always taken care of me quickly and Leah somehow always keeps me from losing my mind lol. They have taken great care of my shop and home as well as my family members. You won't find a more compassionate caring honest or responsible team anywhere else. As long as they are in business this is who I'm always going to call. They are the best!!
Tara F.
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Jonathan Scott was referred to me by my friend. I was told he is the most trust worthy person. My personal experience confirmed that. He came to my house to inspect my HVAC and gave me the honest opinion and options. I chose to replace my 21 years old HVAC. Jonathan and his crew are very professional, friendly and timely. Very easy to communicate. Did excellent job to replace my HVAC. His office manager Leal is extremely friendly and helpful. Iām very happy with the service. His price is very reasonable as well. He will be my go to person for my HVAC service in the future.
Emily S.
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After years struggling to get good service from other companies like Scotts we are so grateful we found Leah & Jonathan. Excellent customer service and superior technicians
Jennifer R.
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Scottās Service Company is the best! Always one phone call away, fast to fix any problems, and always reliable, and great prices!
Tiffany B.
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Scott service installed my new HVAC system. They showed up same day for a qoute when requested. They offered different models at different price points. Every time I called Leah answered right away and remembered me and exactly what was going on with my installation. They were kind and available. Their team on the day of installation was on time, kind a respectful. They answered all my questions and went above and beyond for me. They went the extra mile for me installing a new air filter abd shoeing me how to use the nee thermostat. Scott service was recommended to me by a coworker and im so glad I called them. I will definitely remember them and recommended them to friends in the area. Their price was great.
Katelyn P.
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This company is solid!! I would recommend Scott Service Co. to anyone in need of HVAC repair/replacement or maintenance! John and Leah go above and beyond to make sure you get quality service.
John P.
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Very pleased with my service! Arrived on time and very knowledgeable. Communication from scheduling until my service was complete was excellent.
Teresa W.
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Leah answered the business phone on Thanksgiving Day to take our call when our heat went out in the freezing cold, and we could not get in touch with our regular hvac company. They sent a technician out promptly the next day, on a holiday weekend and got our unit diagnosed and up and running in no time. Very reasonable fee, and actually went above and beyond to help us look into our warranty coverage when they didnāt have to. Highly recommend, and will be using Scottās exclusively for all future HVAC needs!!
Claire M.
About Scott Service Company
HVAC services in Fayetteville
Scott Service Company has been operating in the region since 2013. The company says it provides residential and commercial solutions for heating, ventilation, and air conditioning. Its stated service list includes AC repair, furnace repair, heat pump maintenance, mini-split systems, and indoor air quality improvements. The business also offers AC tune-ups and heating repair.
According to the company, it provides financing options to its clients. It also names a 5% military discount for eligible customers. In Fayetteville, electricity accounts for 73% of the heating fuel share, per the American Community Survey.
Ratings and service details
The company maintains a 4.9 rating based on 86 reviews. Reviewers frequently mention the responsiveness of the team and their ability to handle urgent repair calls. Some clients noted the professional conduct of the technicians during system replacements and thermostat installations.
Technicians from the company perform work on various equipment, including Ruud units and Honeywell thermostats. The business operates from Monday through Friday, between 8:00 am and 5:00 pm.
Fayetteville climate and heating
Fayetteville experiences significant heating and cooling needs, with 2851 heating degree days and 1970 cooling degree days reported for the area. The average high temperature is 73.5 degrees Fahrenheit, while the average low is 51.5 degrees Fahrenheit, according to NOAA normals.
Scott Service Company is a locally owned and operated business.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in Fayetteville
About Fayetteville
| Population | 209,120 (2025) |
|---|---|
| County | Cumberland County |
| Average yearly snowfall | 1.1 inches |
| Heating degree days | 2,851 |
| Most common heating fuel | Electricity |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.