Chase Heating and Air Conditioning

In Chase Heating and Air Conditioning's own words

Specializing in installation and repair of all residential systems and many light commercial systems. Text, call or email today, text is preferred. 904-545-4800 for quick information and quotes. We answer technical questions also. Thanks!

Trade

HVAC contractor

Business address

6611 Southpoint Pkwy, Jacksonville, FL 32216

Telephone

(904) 545-4800

Website

chaseair.net

Hours

• Monday8:00 am - 6:00 pm
• Tuesday8:00 am - 6:00 pm
• Wednesday8:00 am - 6:00 pm
• Thursday8:00 am - 6:00 pm
• Friday8:00 am - 6:00 pm
• Saturday8:00 am - 2:00 pm
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

FL register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.5 ★★★★★ (49)

• Charles was recommended in my neighborhood group chat. I had drops of water coming through a bathroom ceiling fan and immediately called him. He was great, very responsive & thorough. He climbed up in my attic, took apart the fan, and figured out what was going on. He came highly recommended but I haven’t had the best luck with HVAC companies in the past so I was skeptical. But he definitely lived up to the hype. I also signed up for his service plan for my 2 units which was very reasonably priced. Definitely recommend!!

  Anika C.★★★★★

• Very friendly and fair. Would definitely recommend and use again if needed.

  Thad L.★★★★★

• It was nice chatting with you thanks for taking my call today.

  Johell A.★★★★★

• Called in for a service and he was very rude. I will not work with him and refuse to do so.

  Kyle M.★★★★★

• I had a very negative experience on the phone. I wasn't able to have a conversation without being yelled and cursed at immediately when asking simple questions. (I believe he thought I was a scammer) Definitely don't recommend.

  Nasir H.★★★★★

• Quick response and outstanding customer service had our AC up an running again in no time.

  Tim N.★★★★★

• I had an excellent experience with Charles from Chase Heating and Air Conditioning. From the start, he was incredibly responsive and kind. He even took his shoes off before entering my home, which I truly appreciated. I originally reached out to a new AC company because I felt something wasn’t being done correctly by our previous provider. Without even mentioning it, Charles immediately identified what had been done wrong by the last company and explained everything clearly. Best of all, he fixed the issue the same day. He was honest, fairly priced, and never tried to upsell or pressure me. It’s such a relief to find a trustworthy and knowledgeable technician. We will absolutely be using Chase Heating and Air Conditioning again and highly recommend Charles to anyone in need of AC service!

  Melissa H.★★★★★

• I have also used Chase for over 12 years for my home cooling needs. Charles is a professional, honest business man...knows everything about HVAC and does the work for an honest price. Strongly 💪 recommend him...

  Manny B.★★★★★

• So thankful for Chase Air! We’ve used them for years. Our AC went out in this summer heat. Charles was here the next day! He knew immediately what was wrong, repaired it for a fair price, was kind and professional. Definitely recommend them. Thanks Charles!!

  Sandy S.★★★★★

• We’ve been using Chase Air since 2010, ever since Charles installed a new ac system. Honest, fair and a pleasure to do business with. Alway quick to respond when we have a problem and always reasonably priced. No one better!

  Robin P.★★★★★

• This guy has a problem with being professional or polite. I used Charles before to install a system on a house I owned and he did a very good job, I also used him to service that unit. A few years later I called him to service a unit at another house i owned in Jacksonville and he gave me a story about the tenant giving him a hard time at the previous house giving him a hard time and that he didn’t want to work there. I explained that I had sold that house and was unaware that he had any friction with the tenant, I expressed my regret. He went to my other house, serviced the unit and I paid him. The repair was fine. Fast forward some 18 months and the system at the house I own had a problem. I called Charles and asked if he could come and look at it. He said he would call me back which he did. He took an unbelievable attitude over the phone when i asked him the cost of the service call. “Three million dollars” I said seriously what was his service fee. “$165 just to get my truck in your driveway buddy” I asked if any of that would be applied to the cost of the work and he seemed to lose. He reverted to his resentment over whatever the tenant and he had clashed over 15 years ago. Telling me that he doesn’t do bait and switch like other companies and this conversation was not profitable for him. He then pretended to have a call coming in and hung up.He missed out on a $1000 repair. The work he did for me was always satisfactory but he needs to keep up on his meds and improve his professionalism or cut back on whatever it is that made him act that way. I don’t know what his problem is and I have no intention of finding out. There are too many professional HVAC contractors around it you know how to look.

  TI317★★★★★

• Charles was a pleasure to work with and gave solid and reasonable advice. Highly recommended to call him before going with a big company!

  Nasir A.★★★★★

• Called and they were here within an hour. Super conscientious, thorough, and knowledgable. Turned out to be a quick and easy fix. Left me with instructions on how to mitigate the issue in the future. I will 100% call again for all my A/C system needs.

  Lauren R.★★★★★

• They were great and fast at fixing my A/c And when I had another issue just a few days later, I texted and he was very helpful in diagnosing the issue even though he didn't have to. I will be recommending them to everyone

  Amanda D.★★★★★

• My A/C which was only 6 years old when it began not cooling well and leaking freon. It was installed by McGowan A/C and I called them twice for repairs. After a week of no response from McGowan, I called Chase A/C (who was recommended by a friend) and they came the same day we called; fixing the issue the next day. The unit had a bad a coil which was a rarity on this type of a/c unit. Chase was professional, courteous, and expedient which I greatly appreciated since I had a medical situation at the time and heat intensified my condition. Oh, McGowan did call back, three weeks later saying they had missed the service call. Chase A/C will definitely get all my future business.

  Donna E.★★★★★

• A/C broke down when temp outside was rising. I called whoever can come out the quickest and Chase came out that same Friday afternoon. They came in and out fast and resolved our issue in less than 30 minutes. Good job.

  Joel R.★★★★★

• Charles was prompt, courteous and professional. He arrived promptly and diagnosed the problem quickly and accurately. He had the parts needed on hand and was able to get the house cool again within an hour. I felt he was honest and trustworthy, he didn't try to sell me something that I didn't need. I know every situation is different and depending on who and when you call they may not be able to get there immediately, but in my case Charles was Johnny on the spot and saved the day, I would have no problem recommending Chase Air Heating and Cooling. Thank you very much!

  Lucian B.★★★★★

• Chase Heating and Air is totally invested in providing Quality service, genuine sincere care as if you are family and the most honest company we've ever done business with - and that's saying volumes as we are senior citizens

  Wowsers★★★★★

• I've been using Chase Air for about 8 yrs now. They have replaced a whole system and have done multiple maintenance items on my other systems. The one thing that stands out is that they take the time to talk about the problem on the phone and make sure it's not something I can fix first. That speaks highly to how the business is run. Always looking out for the customer. For this reason they are the only AC/Heating company I use.

  Joshua H.★★★★★

• Always professional and honest.

  Blessed F.★★★★★

• The best in Jacksonville, FL. Integrity, quality and service.!

  Win R.★★★★★

• Just unexpectedly had to have my AC unit replaced this week and Chase Air did a great job! It wasn’t a fun situation to be in as a first time home owner, but I felt like I was in good hands with this company. I had previously been using another company that I was happy with, but they were completely booked when I needed them. When I called this company they arrived within an hour when it was already late afternoon and they had a unit installed just a few hours later and much faster than I anticipated. I will happily continue to use their services although I don’t anticipate needing to as they seem to do high quality work (without charging an unreasonable amount). I highly recommend them for any future services you might need.

  Allie★★★★★

• I've been using Chase Air for years and they are the best there is...period. I found Chase Air years ago after two other AC companies couldn't figure out how to fix the upstairs unit or get it to work sufficiently. These same companies were more than happy to charge me for the visit, recommend a swap out or explain why further attempts to fix the unit would cost so much so we left the upstairs unit to limp along. When we were faced with relatives coming in for a visit I decided to give it one more shot and called Chase Air. Charles is the owner and he was not only able to figure out the issue but really impressed me because it took a huge amount of expertise and time that none of the other firms could come close to. The cost for the service received was more than fair. Over the years Chase Air and Charles have come to my rescue and ALWAYS make me feel like a valued customer. Charles has come out and not charged me for the temporary fix that kept us comfortable till he came back with the parts for the permanent fix, works through the warranty for my units and has saved me more money and aggravation than I can recount. When the downstairs unit started to fail he didn't do the hard sell on the swap out but it made sense to me. I asked why he didn't suggest the swap out more and he said that some customers feel its an up-sell so he prefers to just lay out the options and let them decide. I did my homework on the swap out and the cost was more than fair but the over the top level of service afterwards makes it an amazingly good deal. Last night the upstairs unit stopped working. I texted Charles during dinner time and he went out of his way to help me when he didn't have to. Try getting customer service like that anywhere else. Companies and people like Charles are impossible to find. If you need AC work done, get Chase Air .... you can thank me later.

  Ben B.★★★★★

• I have used Chase for 10+ years and they have kept my 15yr old units running perfectly. They have a terrific work ethic, are very honest, reliable and respond quickly. What more could a happy customer ask for!!

  Jerry M.★★★★★

• I called and yesterday stated where i was calling from, He yelled "WHO CARES" and hung up on me ! Guess Charles was having a bad day ? I called someone else needless to say .

  Michael A.★★★★★

• I was an idiot and severed the refrigerant line while trimming around the outside unit. I called Charles after hours and got an appointment for first thing in the morning. Service was prompt, accurately quoted, and good quality.

  Joseph G.★★★★★

• So thankful for your honest, affordable work!

  Lisa F.★★★★★

• Charles was very professional and came to my house promptly and on time. He reviewed my options with me. I elected to have a new air handler and heat pump installed because my old unit was 20 years old. He came out the next day and installed it. It only took him around 3 hours for the enter job. The entire time while he was working he kept his work area very tidy. Afterword he showed us how to use the new thermostat that came with the system. Great service and a great price. He installed a very high-quality name brand unit that is ultra-quiet. The AC is working awesome. Chase heating and Air-conditioning has exceeded my expectations on every level.

  Justin C.★★★★★

• Have used Chase Air for years and highly recommend them. They are air conditioning experts, but more importantly they are good and honorable people who truly practice the Golden Rule. They have promptly come to the rescue twice now when our A/C stopped working, and the second time they did a temporary fix to help it last until they could replace the unit. Within days, they replaced our old AC/heat pump with a higher-quality, much quieter one for FAR less than we had paid for the original one 12 years earlier from another company! Margie and Bob - Jacksonville.

  tina D.★★★★★

More HVAC contractors in Jacksonville

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• Comfort Zone of North Florida Inc.Jacksonville, FL
• Complete Air SystemsJacksonville, FL
• Cook’s Air Conditioning & Heating SpecialistsJacksonville, FL
• Cool Connections Inc.Jacksonville, FL
• David Taylor Air Conditioning & Heating CompanyJacksonville, FL

About Jacksonville

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.