Customers first heat & air, inc
HVAC contractor in Orlando, FL.
In Customers first heat & air, inc's own words
Customers First Heat and Air is a trusted HVAC service provider dedicated to delivering high-quality heating, cooling, and air quality solutions for residential and light commercial clients. With a focus on reliability, efficiency, and customer satisfaction, we offer expert installation, repair, and maintenance services tailored to meet your unique comfort needs. Our team of certified technicians is committed to honest work, transparent pricing, and fast, friendly service—because your comfort always comes first.
- Trade
- HVAC contractor
- Business address
- 3804 N Orange Blossom Trl Bldg A unit 10, Orlando, FL 32804
- Telephone
- (407) 694-4603
- Website
- customersfirstheatandair.com
- Hours
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- Monday8:00 am - 5:30 pm
- Tuesday8:00 am - 5:30 pm
- Wednesday8:00 am - 5:30 pm
- Thursday8:00 am - 5:30 pm
- Friday8:00 am - 5:30 pm
- Saturday8:30 am - 3:00 am
- Sunday9:00 am - 4:00 pm
From the business's Google listing, checked Oct 2026
- Register
- FL register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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We got quotes from several HVAC companies before deciding to go with Customers First Heat and Air and I'm so glad we did. Morris the owner was fantastic and from the first conversation he was completely honest and upfront with us, no upselling, no scare tactics, just straight answers about what we actually needed. He explained all the benefits to help me make the best decision. The crew that came out to do the install was great. They worked fast but you could tell they weren't just rushing to get in and out. Everything was done right, and they left the place just as clean as when they showed up. You don't see that kind of attention to detail very often. Too many contractors these days will just "burn and turn" jobs to get to the next one, but that wasn't the case here at all. If you're looking for someone who's going to be straight with you and do quality work at a fair price, I'd highly recommend Morris and his team. We're really happy with both of our new systems and the whole experience.
Joseph A.
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Awesome and fast service, got a quote immediately same morning I called and new system installed and running on the next day !!! Morris was very professional and I trusted him. I do recommend this company to everyone who needs an honest service. I’m getting the maintenance plan from them. Also very affordable price. Now my NEW AC Company !!! Thank you 😊.
R V.
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Talk about Jekyll and Hyde. He came to my house the first time. Did a great job. A few months later, A/C stopped working. I called Morris, Saturday. He called me back and I was nice enough to put off the appointment until Monday, even with no air. He said he will be here 8:30 Monday morning. 8:30 came and went. Never showed, never called. I texted a follow up later that day and he did not even have the decency to acknowledge me. Wow, I sacrificed a weekend of a/c, because he was busy and this is how I am treated. DO NOT USE THIS SERVICE!
JOHN R.
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I couldn’t be happier with my experience with Customers First Heat & Air. They took the time to thoroughly evaluate my existing system and explore potential repairs before recommending replacement. Rather than encouraging me to spend money on a fix that wouldn’t make sense for my 14 year old system, they were honest and transparent about my options. Not only did they provide fair and competitive pricing, their estimate was THOUSANDS less than a much larger HVAC company that I had consulted. The installation was smooth, professional, and completed with great attention to detail. From start to finish, they delivered excellent customer service, clear communication, and top-tier workmanship. I highly recommend Customers First Heat & Air to anyone seeking HVAC maintenance, repairs, or a new system. It’s refreshing to work with a company that truly puts their customers first!
Paula B.
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Excellent company with affordable prices! Thank you so much for getting our a/c up and running again!
Jennifer K.
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Amazing experience very good at explaining what happened and things I can do to help my unit stay in good shape. Will always use them!
Marina C.
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MJ and Morris and George did a bang up job on the system. They were very respectful of me and the property and explained things. I highly recommend this company.
Maggie L.
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I’m very happy with the A/C technician’s service! He arrived quickly, found the problem right away, and fixed everything professionally. He was honest, careful, and explained everything clearly. My A/C is working perfectly now. I would definitely recommend him!
Ivelin I.
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Quick response, very good job but the price scared me.
Fausto M.
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Reasonable price and very good and fast service!
IVAN I.
About Customers first heat & air, inc
HVAC services in Orlando
Customers first heat & air, inc provides heating, cooling, and air quality solutions for both residential and light commercial clients. The company says it has been operating since 2008. Its service list includes air conditioning, maintenance programs, tune-ups, and inspections. It also mentions the availability of financing options and 24/7 emergency service.
The technicians are factory-trained and the company offers a satisfaction guarantee. It names experience with brands such as Carrier and Rheem. In Orlando, electricity accounts for 92% of the heating fuel share per the American Community Survey. NOAA normals show a mean temperature of 73.2 degrees F.
Ratings and reviews
Reviewers frequently mention that the company provides honest pricing and avoids upselling. Some customers have noted fast installation speeds, while others have described the service as professional and communicative. One reviewer mentioned a lack of follow-up after a missed appointment, and another noted that prices were high despite the quality of work.
Reliability and availability
The company operates throughout the week, with hours spanning from 8:00 am to 5:30 pm on most weekdays, and includes weekend availability. The company says its work is backed by transparent upfront pricing. Customers first heat & air, inc is based in Orlando.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in Orlando
About Orlando
| Population | 333,888 (2025) |
|---|---|
| County | Orange County |
| Heating degree days | 522 |
| Most common heating fuel | Electricity |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.