Picture Rocks Cooling, Heating & Plumbing, LLC

In Picture Rocks Cooling, Heating & Plumbing, LLC's own words

We're family-owned, serving Tucson since 2001. We repair, maintain and replace air conditioning and heating systems, and handle plumbing repairs, drain cleaning, water heaters and water treatment. We document our work with photos and videos, so you can see what we find. For HVAC replacements, we use Manual J load calculations and ductwork testing to help match the system to your home. Our plumbing diagnostics include water-pressure measurements and water-quality testing. Financing is available. We're licensed, bonded and insured, serving Tucson, Marana, Oro Valley and nearby communities.

Trade

HVAC contractor

Business address

422 S Olsen Ave, Tucson, AZ 85719

Telephone

(520) 492-0748

Website

picturerockscooling.com

Hours

• Monday7:00 am - 7:00 pm
• Tuesday7:00 am - 7:00 pm
• Wednesday7:00 am - 7:00 pm
• Thursday7:00 am - 7:00 pm
• Friday7:00 am - 7:00 pm
• Saturday7:00 am - 5:00 pm
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

AZ register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.9 ★★★★★ (751)

• They are great fast and professional!

  Ed R.★★★★★

• Chris & Johnny were great! They where able to identify the issue fast & found what other companies did wrong to my AC unit. You guys rock!!

  Harrison C.★★★★★

• I love these people! Always reliable and professional. A+++

  Bonnie R.★★★★★

• Job performed on time and completed all work according to expectations. Would use them again.

  Janice B.★★★★★

• Great service, very professional

  douglas W.★★★★★

• Chris and his helper (I didnt get his name) did a great job and I'm very thankful.

  Lee J.★★★★★

• Very professional, clean and well mannered!

  Debra E.★★★★★

• wish i had received a picture of the compressor, when two technicians says they have seen only a couple blow out, I want answers as an electrical engineer that retired from raytheon,,, missile failure needed answers,,,, anyhow,, also i do not understand why each truck doesnt have power inverters in them to charge the batteries etc of the technicians, they are relatively cheap. not the first crew that needed to plug in.. i cannot speak as to the ac unit yet,, the heat of summer is gone,, i wasnt there to watch and see the workmanship. although I do like all the technicians.

  Rich U.★★★★★

• Ian is always very thorough, Professional, On time, Extremely knowledgeable… and friendly. Took his time, checking everything out and resolved my issue.

  R M.★★★★★

• Ian arrived early with a smile and quickly got to work resolving what ended up being a short on a condensation safety switch. He was personal, knowledgeable and professional. Once again great service! Thank you Ian and thank you Picture Rocks Cooling, Heating and plumbing!

  Nancy P.★★★★★

• Fast professional and patient

  Martin T.★★★★★

• Johnny Guerrero was able to identify my issue and repair it within a couple hours. Also went above and beyond to speak with my home warranty directly to explain and ensure coverage for repairs.

  cory K.★★★★★

• Ian was incredibly honest, caring, and professional throughout the entire process. He provided me the best customer service I have ever received and took the time to answer all of my questions. I highly recommend this company 100%. I have worked with other companies in the past and experienced poor customer service, but Ian truly went above and beyond. Thank you for the outstanding support and exceptional service!

  Shoko G.★★★★★

• Ian is professional and straightforward with solutions. Always on time or early to appointment. Completed service and respectful clean up in less than an hour. I appreciate you working us into schedule today as we were w/o AC over weekend. Thank you 😊

  Kerriston M.★★★★★

• Excellent work by Tyler on plumbing check.

  Robert C.★★★★★

• I normally don't bother writing reviews but these guys were outstanding. We had multiple quotes for AC and water heater replacement and their prices were the best. They recommended against options that were unnecessary for us, but would have made them more money. So I feel good about their integrity. Every employee we interacted with was knowledgeable and courteous, and when they uncovered additional problems from the prior unit leaking, they provided helpful recommendations and were accommodating when the work had to be rescheduled. Overall, they provided a great value and went above and beyond our service expectations.

  Ship★★★★★

• Great customer service. Everything was taken care of quickly and easily. We are back being nice and cool in this weather. Thank You Ron and the gang at Picture Rocks.

  Admin T.★★★★★

• Professional, considerate and clean. Really appreciated the work they did. Will be using them from now on.

  Michele W.★★★★★

• Great service. A major repair was needed for my HVAC system, the team was quick and professional. They took the time to fix the older installation and answered all of the questions I had throughout the job.

  Robert C.★★★★★

• Ian was excellent. He arrived on time, listened carefully, friendly, and was very logical and fair in his approach to servicing my HVAC needs. I would call on Picture Rocks again for my HVAAC needs.

  Gordon J.★★★★★

• Once again Picture Rocks has done a thorough and professional job in servicing our AC. The HVAC technicians, Jaime, Ozzie, and Nick who performed the service today were professional and considerate. They took the time to explain what they were doing and to answer any questions we had. Picture Rocks Cooling, Heating, and Plumbing check, clean, and maintain our systems each spring and each fall. They are efficient, knowledgeable, and kind. We also so appreciated those we have spoken with on the phone. They care! We trust them.

  Jacki Q.★★★★★

• What great service and product! I am glad I switched! Very friendly and honest. Thanks guys!

  Gayle S.★★★★★

• Chris Hubbard came out to get the HVAC situation sorted. I had failed to understand the importance of hosing off the interior panels from dust from time to time so there was some build-up that reduced the units efficiency. I have chickens and needed a biodegradable cleaning product that would be nontoxic to livestock and poultry. Chris helped me identify online the appropriate product, which in this case is SimpleGreen foaming coil and condenser spray. I ordered this product and 2 days later, Mason and Jace came to finish it up, provide the instructions I needed (I wasn’t paying close enough attention originally when they installed it in July 2 years ago) and already things are running better and the house is cooler and fresher than ever. The difference a well running HVAC unit makes cannot be compared to anything else. It’s a requirement. I’m glad I bought the unit from Picture Rocks, it wasn’t the very top of the line, and it definitely wasn’t the cheapest. It’s sort of a mamma bear unit. Not too hot, not too cold, everything is just right.

  Mavis G.★★★★★

• We've been customers for years and I will continue to use them. My AC stopped working Friday afternoon. They were here to fix it within a couple of hours. They were friendly and professional. I would definitely recommend them.

  Emily★★★★★

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About Tucson

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.