Polar Express Air Conditioning & Heating
HVAC contractor in Orlando, FL.
In Polar Express Air Conditioning & Heating's own words
Polar Express Air Conditioning & Heating is an HVAC company in Orlando, Florida. With over 30 years of experience, Polar Express Air Conditioning & Heating is here to help you beat the Florida heat. We've made a name for ourselves over the years: Our team makes sure every job is completed with straightforward, friendly service. That's because we believe our community deserves honest HVAC experts they can rely on to get the job done right -- every time. Whether you need a new unit, a Freon charge, or circuit repairs, we'll have your home or business back to a comfortable temperature in no time.
- Trade
- HVAC contractor
- Business address
- 5206 Gateway Ave, Orlando, FL 32821
- Telephone
- (321) 263-1351
- Website
- polarexpressac.com
- Hours
-
- Monday7:00 am - 7:00 pm
- Tuesday7:00 am - 7:00 pm
- Wednesday7:00 am - 7:00 pm
- Thursday7:00 am - 7:00 pm
- Friday7:00 am - 7:00 pm
- Saturday7:00 am - 2:00 pm
- SundayClosed
From the business's Google listing, checked Oct 2026
- Register
- FL register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
-
Very trustworthy and will pull a permit with install.
Jessiecallie
-
installed new A/C system blower
Janet K.
-
Derek was amazing! He came out for my six-month AC maintenance and went above and beyond by helping me investigate a possible ceiling leak as well. He was professional, knowledgeable, and truly went the extra mile. I highly recommend Derek and this company—they have been my go-to for my AC maintenance, and I’ve always had a great experience with their service!
Marian G.
-
Ok… I love a good review and after my second polar express call it’s time - I called at 2pm.. the response was better than I coulda imagined and yea always you don’t get as lucky.. but despite the weather, and urgency .. Heather sent Derek and an hour later I’m up and running again.. I want to highly recommend the company and its employees for the incredible work and experience !!
Sarah P.
-
Very satisfied.
Emanuel V.
-
Heather,Mohammed, and Derek are amazing. Their customer service and professionalism is top notch. Mohammed an Derek answered every crazy question i had with such kindness . I highly recommend for anything you need. I had a one duct work replaced, seal all my joints of the other ducts and a boot replaced. 5/5
April L.
-
Updated: September 2026: We couldn’t be happier with our most recent experience with Polar Express Air Conditioning and Heating! From the installation of our new air conditioning unit to having insulation put in, every step of the process was handled with professionalism, quality, and care. The entire team was knowledgeable, courteous, and efficient, making sure everything was done right. A special thank you to Heather, who was an absolute joy to work with again! She went above and beyond by checking in throughout the process and afterward to ensure we were completely satisfied and that everything looked great. That level of customer service is hard to find these days. We highly recommend this company to anyone looking for honest, reliable, and professional HVAC service. They’ve earned our trust yet again, and we’ll gladly recommend them to all of our family and friends! ★★★★★ First review: We will always rave about Polar Express Air Conditioning & Heating every chance we get! Heather and Derick were very professional, and genuinely honest. We trust them with all of our A/C needs and recommend them to everyone we know. They make it so easy to make an appointment and don’t keep you waiting around for them to arrive - certainly a plus! You can’t go wrong with this company!
Carmen B.
-
Been working with Polar Express AC and Heating for some time now, even when our old unit was acting up and while helping us purchase a new unit for our house. The service has been fantastic, and they really work with you on ways to better your home’s air conditioning and heating. I know even here in Florida, you definitely need the heat sometimes! Derick has come by a few times now, and every time he has been extremely professional, listened to what I had to say, and helped make sure our unit was working properly and set up for the long run. He even fixed a major piece that wasn’t functioning correctly, and that was a huge help for our home! They are very efficient, and we wanted to make sure we continued doing business with them through a plan that works for us. Thank you, Derick, Heather, Mohammed, and the whole team at PEACH! From a Yelp Elite to a local, thank you! You’ve earned our continued business and recommendation!
Gregory E.
-
Derick came to fix my A/C due to warm air blowing. He was prompt, very professional, extremely friendly and able to fix the problem in no time. I will definitely be recommending Polar Express Air Conditioning & Heating to everyone.
Jason S.
-
They do a great job. Very professional and reliable. Highly recommend them.
Ilene W.
About Polar Express Air Conditioning & Heating
Air conditioning installs and repair in Orlando
Polar Express Air Conditioning & Heating names air conditioning installs among its work in Orlando. The company says it has more than 30 years of experience and handles new equipment, refrigerant charges, and circuit repairs for homes and businesses.
Polar Express Air Conditioning & Heating offers AC repair, maintenance, mini-splits, indoor air quality work, and commercial HVAC. It also says it offers HVAC financing. The company supplies Trane, Carrier, and Rheem air-conditioning and heating equipment, including equipment with home-automation features.
What customers describe about Polar Express
Reviewers most often mention quick response to AC problems, maintenance visits, installations, clear explanations, and professional staff. Some describe duct work, replacement components, air-conditioning systems, insulation, and repairs to equipment that was blowing warm air.
The company’s published schedule runs from 7:00 am to 7:00 pm Monday through Friday, 7:00 am to 2:00 pm Saturday, and it is closed Sunday. Polar Express Air Conditioning & Heating's work reaches Orange, Osceola, Lake, and Seminole counties.
The company says it holds NATE HVAC service and installation certification and Florida licence CAC1821252.
Orlando heating and cooling context
In Orlando, electricity heats 92% of housing units, per the American Community Survey for 2024. NOAA normals for 1991-2020 give Orlando a mean temperature of 73.2°F, an average high of 83.2°F, and an average low of 63.1°F.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in Orlando
About Orlando
| Population | 333,888 (2025) |
|---|---|
| County | Orange County |
| Heating degree days | 522 |
| Most common heating fuel | Electricity |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.