Thermal-King, Inc.
HVAC contractor in Spokane, WA.
In the words of Thermal-King, Inc.
Thermal King Heating, Air Conditioning, & Plumbing is a veteran owned and operated company, that is dedicated to delivering superior heating, cooling and refrigeration service with an unmatched client experience, resulting in the highest levels of respect from our community, and a rewarding environment for our employees to succeed. Never accepting past performance as good enough: but continuing to strive for new levels of excellence.
- Trade
- HVAC contractor
- Business address
- 1312 N Monroe St Ste 242, Spokane, WA 99201
- Telephone
- (509) 558-8255
- Website
- thermal-king.com
- Hours
-
- MondayOpen 24 Hours
- TuesdayOpen 24 Hours
- WednesdayOpen 24 Hours
- ThursdayOpen 24 Hours
- FridayOpen 24 Hours
- SaturdayOpen 24 Hours
- SundayOpen 24 Hours
From the business's Google listing, checked Oct 2026
- Register
- WA register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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I had a lower price from a different company...I called these guys back and they literally cussed me out on the phone. Absolutely insane.
Hoodoo B.
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Had these guys out to maintain my AC and when they left nothing worked. Called the next day and they wanted more money to come fix the problem. Ended up having to buy a new one from a different company due to damages caused.
Steve S.
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Michael McGinnis replaced our AC and did an awesome job!!
Teresa B.
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Fantastic company. Their professionalism and expertise is unmatched. Honest and dependable. Loren and his team of are the best in the business.
Chris D.
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Awesome company! Love their energy and attitude and they work really hard
Dre K.
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Came out as scheduled and completed the work as expected. However, the final invoice was approximately double the quoted amount, which was not clearly communicated in advance. That lack of transparency was disappointing and felt unethical. I value straightforward pricing and would have appreciated clearer approval before additional charges were added.
Norse E.
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Working with Loren and the professional team at Thermal-King was an amazing experience. They took care of my home AC unit and did everything exactly as they promised. You cant find a more honest & hardworking team to work at your home.
Jeff L.
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I love this company and have had outstanding service everytime. Ive had thermal king installed my heat pump and i had nothing but pleasant interactions when I called to schedule an appointment and truly enjoy the technician I had. We had some issues with the heatpumps coil that went out which was under warranty, and the same technician came out to fix it and did an amazing job. Ive had personal interactions with the owner as well and hes very nice. Even with my frustrations i expressed from this issue I was dealing with they still were very helpful and pleasant to me. Thank you for you amazing work.
Georgie M.
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Charged me for 3 hrs at $121 and wasn’t with me for that long. Didn’t fix my problem and I had to buy a new water heater. They told me they could replace it for $2,000.00. Definitely not going to use these guys again. $400 was my total bill for maybe 1.5 hrs of work he actually done and that’s being generous.
Tricia M.
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Awesome experience. Michael and Thermal King Inc was Amazing! Full transparency on my experience. We had a few other local company's out to diagnose my 20+ year old heat pump having issues in August. I work in appliance repair so I am familiar with alot of cooling systems. Those company's did not know how to even hook up their pressure gauges properly and went straight to trying to sell me on a new system or pay 3-4k to diagnose my existing. One company even told me they would not touch my furnace because it looked old. Come fall I decided to do some research and came across Thermal King Inc and give them a try before I did the system myself. A friendly professional bearded gentleman named Michael came out and I immediately noticed he knew what he was doing ( I have high standards). I explained what I do as a profession and what the other company's explained to me and my experiences. He allowed me to watch/diagnose and toss around ideas. We agreed the heat pump, line set and coils in the furnace were old and losing freon. He did some research and found the furnace was not that old at all compared to the heat pump itself and parts like the coils are available still so we could continue to use the beefy and expensive variable speed 20kw backup aux heat furnace/air handler that was pre existing in my home We decided on a beefy 2 stage heat pump and come to find out it was so beefy it used a 40amp 220 electrical system unlike most a/c and heat pump systems for residential that normally use 30amps 220. This was a overlook and very rare to come by Michael explained. Michael and his boss at thermal King decided to upgrade the wiring, breakers and outside switch panel for me which helped me out so I didn't have to do it at no extra labor costs. After the system was installed in the snow/rain and freezing temps the new heat pump, lineset, furnace air handler coil and new smart thermostat was up and running. We did find out within a weeks time the new thermostat was having a intermittent software issue and the defrost board on the heat pump was faulty only during the aux heat command during the defrost. Both were replaced under warranty no extra costs This company had about 40+ hours into installation and diagnosing the intermittent software and defrost board issues and did not ask for any extra money for anything. Thermal King was ready to come out at any time of the night to fix any issues and stand by their work no questions asked I am in customer service and own my own company and I can say Michael is a top tier professional technician and Thermal King is a top notch company that's strives to take care of their customers even if they might be at a loss in a job due to unforseen circumstances but will not burden the customer with additional costs. I will continue to use and recommend the technician Michael and Thermal King Inc to anyone who needs any HVAC work done with confidence. Thank you Michael and Thermal King Inc
Nathan J.
About Thermal-King, Inc.
Thermal-King HVAC and Refrigeration Services
The company says it is a veteran owned and operated business providing heating, cooling, and refrigeration solutions. Its services include air conditioner installation, furnace repair, and heat pump maintenance for residential clients. It also describes providing commercial refrigeration repair for businesses. The company names itself a Bryant factory authorized dealer.
Beyond standard HVAC, the business says it performs plumbing work and indoor air quality services. Financing is available for boiler replacements. The company says technicians are trained for NATE and EPA 608 certifications.
Spokane service details and reviews
Thermal-King, Inc. operates 24 hours a day, seven days a week. Some reviewers mention the company's expertise with heat pumps and commercial refrigeration, while others report issues regarding pricing transparency and communication.
In Spokane, utility gas accounts for 54% of home heating as per the American Community Survey. According to NOAA normals, the area has an average high of 58.4°F and an average low of 35.7°F.
Spokane area coverage
The company says it serves Spokane and Coeur d’Alene, Idaho, along with the surrounding areas. It provides emergency services at any time of day or night.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in Spokane
About Spokane
| Population | 230,783 (2025) |
|---|---|
| County | Spokane County |
| Average yearly snowfall | 46.8 inches |
| Heating degree days | 6,846 |
| Most common heating fuel | Utility gas |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.